Furniture Brand Reviews

Ethnicraft vs Knoll: Customer Reviews Compared

This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Summary comparison table

BrandAverage ratingReview count5-star percentage1-star percentageMost mentioned topicsFull profile
Ethnicraft
3.7
2223%5%Product quality, Delivery, PackagingView reviews
Knoll
3.5
250%0%Delivery, Product quality, Sofa comfortView reviews

Rating comparison

Ethnicraft

5-star23%
4-star45%
3-star18%
2-star9%
1-star5%

Knoll

5-star50%
4-star0%
3-star0%
2-star50%
1-star0%

What customers mention

Delivery mentions

8 reviews

2 reviews

Product quality mentions

10 reviews

2 reviews

Customer service mentions

2 reviews

0 reviews

Returns/refunds mentions

0 reviews

0 reviews

Complaint signals

3 reviews

1 reviews

Delivery feedback comparison

Delivery is mentioned in 8 approved reviews for Ethnicraft and 2 approved reviews for Knoll. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.

Product quality comparison

Product quality is mentioned in 10 approved reviews for Ethnicraft and 2 approved reviews for Knoll. Reviews may refer to materials, comfort, build quality, finish or durability.

Complaints comparison

Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.

Latest reviews from both brands

JB

Joshua B.

Not quite what I expected

The sofa arrived on time and the fabric feels decent enough, but I was disappointed with the overall build quality. The frame feels a bit flimsy and it creaks slightly when you sit down. For the price, I was expecting something a bit more solid.

E

Emma

Stylish and comfortable addition

The chair arrived well packaged and the fabric feels very durable. It matches the website photos exactly and is very comfortable to sit on for long periods. Assembly was straightforward with clear instructions, which was a relief.

VB

Victoria Brooks

Verified

Premium feel

Delivery arrived on time and the packaging was surprisingly secure. You can really feel the difference in quality compared to cheaper furniture brands.

JR

James Reed

Verified

Nice modern design

The furniture feels solid enough but not quite at the luxury level I expected. Delivery arrived on time and the packaging was surprisingly secure.

VA

Victoria Adams

Very happy overall

Delivery arrived on time and the packaging was surprisingly secure. Delivery tracking updates were inconsistent which became slightly frustrating.

LP

Leo Parker

Verified

Expected slightly more

The product fits perfectly into my living room and matches the rest of the decor. The furniture feels solid enough but not quite at the luxury level I expected.

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