O
Out and Out
WebsiteBad
1.0
Furniture Brand
British furniture brand offering trend-led sofas dining furniture and decor.
9 reviewsRead reviews
Lowest Rated Furniture Brands Based on Current Approved Reviews
A neutral list of brands with lower customer ratings on Furniture Brand Reviews. Ratings can change as new approved reviews are published.
Last updated: 4 November 2026
Ranking methodology
- Only approved reviews are included.
- Primary sort: lowest average rating.
- Secondary sort: higher review count.
- Minimum review count: 5 approved reviews.
Top 10 lowest rated furniture brands by current approved reviews
| Rank | Brand | Average rating | Review count | Category | Profile |
|---|---|---|---|---|---|
| #1 | Out and Out | 1.0 | 9 | Furniture Brand | Read reviews |
| #2 | Fantastic Furniture | 1.0 | 8 | Furniture Store | Read reviews |
| #3 | French Connection Home | 1.1 | 8 | Furniture & Homewares | Read reviews |
| #4 | Sofa and Home | 1.1 | 7 | Sofa Brand | Read reviews |
| #5 | Williams Sonoma Home | 1.3 | 9 | Furniture & Homewares | Read reviews |
| #6 | Lumens | 1.3 | 8 | Furniture & Lighting Retailer | Read reviews |
| #7 | Ballard Designs | 1.3 | 8 | Furniture & Homewares | Read reviews |
| #8 | McGee & Co | 1.3 | 8 | Furniture & Homewares | Read reviews |
| #9 | Pottery Barn | 1.3 | 7 | Furniture Brand | Read reviews |
| #10 | UK Furniture Direct | 1.4 | 9 | Furniture Store | Read reviews |
Furniture brand cards
F
Fantastic Furniture
WebsiteBad
1.0
Furniture Store
Australian budget furniture retailer.
8 reviewsRead reviews
F
French Connection Home
WebsiteBad
1.1
Furniture & Homewares
Lifestyle brand offering furniture home accessories and modern interiors.
8 reviewsRead reviews
S
Sofa and Home
WebsiteBad
1.1
Sofa Brand
British furniture company focused on handmade sofas and upholstery.
7 reviewsRead reviews
W
Williams Sonoma Home
WebsiteBad
1.3
Furniture & Homewares
American home brand offering premium furniture kitchenware lighting and decorative home products.
9 reviewsRead reviews
L
Lumens
WebsiteBad
1.3
Furniture & Lighting Retailer
Design retailer offering lighting fans furniture and modern home accessories.
8 reviewsRead reviews
Latest reviews
CH
Caleb Hughes
Absolutely horrendous customer service
After the help I received, I would be careful about ordering from Lumens again. The timing or tracking did not give me enough confidence in the process. The communication made the problem feel harder to resolve than it needed to be. I would not rush to place another order with Lumens.
Lumenslumens.comS
Simba
Avoid
Looking at this Fantastic Furniture experience, the point about avoid was the part that stood out to me. I was disappointed with the delivery during this Fantastic Furniture purchase. I expected clearer delivery information from Fantastic Furniture. I expected clearer answers once the order became difficult. After this, I would want a much clearer process before buying from Fantastic Furniture again.
Fantastic Furniturefantasticfurniture.com.auJL
josey london
Didnt even deliver to my door delivered…
The purchase from UK Furniture Direct became frustrating because the delivery timing was not handled well. I expected clearer delivery information from UK Furniture Direct. The result made the furniture purchase more stressful than it needed to be.
UK Furniture Directukfurnituredirect.co.ukSK
Sangeeta Khokhar
Owner doesn't pay to worker despite…
My main issue with French Connection Home came down to the overall experience. I expected a smoother process and a more careful approach. The result made the furniture purchase more stressful than it needed to be.
French Connection Homefrenchconnection.comG
GJW-AZ
This company does not stand behind itsproducts and sell sjunk
After the furniture, I would be careful about ordering from Williams Sonoma Home again. Customer service did not give me the level of help I expected. The furniture did not arrive or perform in the condition I expected. After this, I would want a much clearer process before buying from Williams Sonoma Home again.
Williams Sonoma Homewilliams-sonoma.comNO
Noel O'Grady
I had a very bad experience with this …
Looking at this Sofa and Home experience, the point about i had a very bad experience with this was the part that stood out to me. The purchase from Sofa and Home became frustrating because the service was not handled well. The communication made the problem feel harder to resolve than it needed to be. Trying to get the issue resolved took too much effort. I would not rush to place another order with Sofa and Home.
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FAQ
How are these rankings calculated?
Rankings use approved reviews, average rating and review count. Pending and rejected reviews are not included.
Why is there a minimum review count?
A minimum count helps avoid ranking brands from too little customer feedback.
Can rankings change?
Yes. Rankings can change as new approved reviews are published.
Can companies pay to improve ranking?
Companies cannot pay Furniture Brand Reviews to change approved review ratings or ranking calculations.