O
Online Home Store
WebsiteBad
1.6
Furniture Store
worldwide online furniture retailer with low Trustpilot score.
5 reviewsRead reviews
Lowest Rated Furniture Brands Based on Current Approved Reviews
A neutral list of brands with lower customer ratings on Furniture Brand Reviews. Ratings can change as new approved reviews are published.
Last updated: 14 September 2026
Ranking methodology
- Only approved reviews are included.
- Primary sort: lowest average rating.
- Secondary sort: higher review count.
- Minimum review count: 5 approved reviews.
Top 10 lowest rated furniture brands by current approved reviews
| Rank | Brand | Average rating | Review count | Category | Profile |
|---|---|---|---|---|---|
| #1 | Online Home Store | 1.6 | 5 | Furniture Store | Read reviews |
| #2 | CB2 | 2.0 | 36 | Furniture Brand | Read reviews |
| #3 | Zinus | 2.1 | 24 | Furniture & Mattress Brand | Read reviews |
| #4 | Home Arena | 2.3 | 6 | Furniture Store | Read reviews |
| #5 | Furniture Outlet | 2.6 | 1267 | Furniture Store | Read reviews |
| #6 | Homary UK | 2.6 | 397 | Furniture & Homewares | Read reviews |
| #7 | Bed Store UK | 2.6 | 5 | Bed Store | Read reviews |
| #8 | G Plan | 2.7 | 7 | Furniture Brand | Read reviews |
| #9 | One Kings Lane | 2.7 | 6 | Furniture & Homewares | Read reviews |
| #10 | Crate and Barrel | 2.9 | 15 | Furniture Retailer | Read reviews |
Furniture brand cards
C
CB2
WebsitePoor
2.0
Furniture Brand
Modern furniture and decor brand with a focus on urban contemporary interiors.
36 reviewsRead reviews
Z
Zinus
WebsitePoor
2.1
Furniture & Mattress Brand
Global furniture and mattress brand known for beds mattresses sofas and compact furniture.
24 reviewsRead reviews
H
Home Arena
WebsitePoor
2.3
Furniture Store
worldwide online furniture retailer.
6 reviewsRead reviews
F
Furniture Outlet
WebsitePoor
2.6
Furniture Store
Since 2007, we have believed that a dream home should not require a designer budget or a 12-week wait. Born in the heart of Essex during the recession, Furniture Outlet is a family-owned business founded on a simple promise: to bring quality furniture and the latest interior trends directly to you at prices that make sense. By partnering with the same world class manufacturers as the big-name brands, we skip the middleman and the luxury markups. Whether you’re furnishing a first flat in London or a family house in Essex, you’ll find in-stock, on-trend pieces ready for immediate delivery to your home.
1267 reviewsRead reviews
H
Homary UK
WebsitePoor
2.6
Furniture & Homewares
Online furniture and home decor retailer offering modern and luxury-inspired furniture.
397 reviewsRead reviews
Latest reviews
DB
Dot Beers
Verified customer
Heated blanket
My main issue with Online Home Store came down to the service. Customer service did not give me the level of help I expected. The return or refund side left a poor impression. I would advise checking everything carefully before ordering from Online Home Store.
Online Home Storeonlinehomestore.co.ukMK
mehwish khalid
Verified customer
Waited over 6 weeks but the order…
The purchase from Home Arena became frustrating because the delivery was not handled well. The timing or tracking did not give me enough confidence in the process. The communication made the problem feel harder to resolve than it needed to be. The result made the furniture purchase more stressful than it needed to be.
Home Arenahomearena.co.ukJA
Joyce A
Verified customer
Do not buy from this company
I was disappointed with the service during this One Kings Lane purchase. The communication made the problem feel harder to resolve than it needed to be. I would advise checking everything carefully before ordering from One Kings Lane.
One Kings Laneonekingslane.comSS
Sofia Smi
Verified customer
The worst quality
After the look of the furniture, I would be careful about ordering from Crate and Barrel again. The furniture did not arrive or perform in the condition I expected. The return or refund side left a poor impression. A faster resolution would have changed how I felt about Crate and Barrel.
Crate and Barrelcrateandbarrel.comCH
Charlette Hinds
Verified customer
I ordered a bed last week Wednesday for …
The purchase from Bed Store UK became frustrating because the look of the bedroom item was not handled well. The timing or tracking did not give me enough confidence in the process. The communication made the problem feel harder to resolve than it needed to be. I would advise checking everything carefully before ordering from Bed Store UK.
Bed Store UKbedstoreuk.co.ukLH
L. Harvey
Verified customer
buy with confidence
I had a positive experience with G Plan, especially around delivery. The timing and updates around delivery made the purchase easier to manage. Customer support came across as helpful when I needed information. This experience would make me consider another purchase.
G Plangplan.co.ukRelated categories
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FAQ
How are these rankings calculated?
Rankings use approved reviews, average rating and review count. Pending and rejected reviews are not included.
Why is there a minimum review count?
A minimum count helps avoid ranking brands from too little customer feedback.
Can rankings change?
Yes. Rankings can change as new approved reviews are published.
Can companies pay to improve ranking?
Companies cannot pay Furniture Brand Reviews to change approved review ratings or ranking calculations.