Furniture Brand Reviews

Lowest Rated Furniture Brands Based on Current Approved Reviews

A neutral list of brands with lower customer ratings on Furniture Brand Reviews. Ratings can change as new approved reviews are published.

Last updated: 20 September 2026

Ranking methodology

  • Only approved reviews are included.
  • Primary sort: lowest average rating.
  • Secondary sort: higher review count.
  • Minimum review count: 5 approved reviews.

Top 10 lowest rated furniture brands by current approved reviews

RankBrandAverage ratingReview countCategoryProfile
#1La-Z-Boy Canada
1.0
5Furniture StoreRead reviews
#2Out and Out
1.0
5Furniture BrandRead reviews
#3Ballard Designs
1.2
5Furniture & HomewaresRead reviews
#4Herman Miller
1.4
5Furniture BrandRead reviews
#5Online Home Store
1.5
6Furniture StoreRead reviews
#6Fabb Furniture
1.6
5Furniture StoreRead reviews
#7Williams Sonoma Home
1.6
5Furniture & HomewaresRead reviews
#8UK Furniture Direct
1.8
5Furniture StoreRead reviews
#9Bedroom Furniture Discounts
1.8
5Bedroom FurnitureRead reviews
#10Grandin Road
1.8
5Furniture & HomewaresRead reviews

Furniture brand cards

LLa-Z-Boy Canada logo

La-Z-Boy Canada

Website

Bad

1.0

Furniture Store

Canadian division of La-Z-Boy furniture retailer.

5 reviewsRead reviews
OOut and Out logo

Out and Out

Website

Bad

1.0

Furniture Brand

British furniture brand offering trend-led sofas dining furniture and decor.

5 reviewsRead reviews
BBallard Designs logo

Ballard Designs

Website

Bad

1.2

Furniture & Homewares

American interiors retailer offering European-inspired furniture and decor.

5 reviewsRead reviews
HHerman Miller logo

Herman Miller

Website

Bad

1.4

Furniture Brand

Iconic furniture brand known for office furniture ergonomic chairs and modern design classics.

5 reviewsRead reviews
OOnline Home Store logo

Online Home Store

Website

Bad

1.5

Furniture Store

worldwide online furniture retailer with low Trustpilot score.

6 reviewsRead reviews
FFabb Furniture logo

Fabb Furniture

Website

Bad

1.6

Furniture Store

worldwide sofa and furniture retailer.

5 reviewsRead reviews

Latest reviews

W

WB

Verified customer

Absurd customer service and return/replacement policies.

My main issue with Herman Miller came down to the service. Delivery caused avoidable frustration and made the order harder to manage. Customer service did not give me the level of help I expected. I would advise checking everything carefully before ordering from Herman Miller.

Herman Miller logoHerman Millerhermanmiller.com
EB

Emily Blanchard

Verified customer

Order Never Arrived, 0 Customer Service Support.

After the communication, I would be careful about ordering from Williams Sonoma Home again. The timing or tracking did not give me enough confidence in the process. The communication made the problem feel harder to resolve than it needed to be. After this, I would want a much clearer process before buying from Williams Sonoma Home again.

Williams Sonoma Home logoWilliams Sonoma Homewilliams-sonoma.com
JR

John Rizzo

Verified customer

La Z Boy sells low quality leather furniture

My main issue with La-Z-Boy Canada came down to the furniture. The furniture did not arrive or perform in the condition I expected. Overall, the order became more difficult than it should have been. After this, I would want a much clearer process before buying from La-Z-Boy Canada again.

La-Z-Boy Canada logoLa-Z-Boy Canadala-z-boy.com
J

Jess

Verified customer

Do not order - still no delivery

After the arrival of the order, I would be careful about ordering from Online Home Store again. The timing or tracking did not give me enough confidence in the process. The communication made the problem feel harder to resolve than it needed to be. I would not rush to place another order with Online Home Store.

Online Home Store logoOnline Home Storeonlinehomestore.co.uk
NM

Nicky McDermott

Verified customer

Shoddy quality

I was disappointed with the chair during this Fabb Furniture purchase. I expected clearer answers once the order became difficult. I expected better checking before the item reached me. After this, I would want a much clearer process before buying from Fabb Furniture again.

Fabb Furniture logoFabb Furniturefabbfurniture.com
JC

Joe Crawford

Verified customer

Sean was great help ordering the…

The communication made my order from Bedroom Furniture Discounts feel like a good choice. The people dealing with the order made the experience feel easier. This experience would make me consider another purchase.

Bedroom Furniture Discounts logoBedroom Furniture Discountsbedroomfurniturediscounts.com

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FAQ

How are these rankings calculated?

Rankings use approved reviews, average rating and review count. Pending and rejected reviews are not included.

Why is there a minimum review count?

A minimum count helps avoid ranking brands from too little customer feedback.

Can rankings change?

Yes. Rankings can change as new approved reviews are published.

Can companies pay to improve ranking?

Companies cannot pay Furniture Brand Reviews to change approved review ratings or ranking calculations.