Customer reviews, ratings, delivery feedback and buying experiences for Sofa and Home.
www.sofaandhome.co.ukBad
Average rating
Bad
7 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1-7 of 7 approved reviews
Noel O'Grady
Looking at this Sofa and Home experience, the point about i had a very bad experience with this was the part that stood out to me. The purchase from Sofa and Home became frustrating because the service was not handled well. The communication made the problem feel harder to resolve than it needed to be. Trying to get the issue resolved took too much effort. I would not rush to place another order with Sofa and Home.
Yusuf Limalia
I was disappointed with the service during this Sofa and Home purchase. The communication made the problem feel harder to resolve than it needed to be. The product issue changed how I felt about the whole purchase. I would advise checking everything carefully before ordering from Sofa and Home.
Dylan S.
Verified customer
The sofa caught my eye online, but when it came it felt firmer and less comfy than I hoped. Also, the cushions started flattening out quickly. The style fits my lounge, but comfort-wise it just doesn’t meet my expectations.
Graham Dolman
Verified customer
The purchase from Sofa and Home became frustrating because the service was not handled well. The communication made the problem feel harder to resolve than it needed to be. The experience left me with little confidence in ordering again soon. The result made the furniture purchase more stressful than it needed to be.
Colin Richmond
Verified customer
The service on my Sofa and Home order did not meet my expectations. I expected clearer answers once the order became difficult. I would advise checking everything carefully before ordering from Sofa and Home.
Alex Price
Verified customer
My main issue with Sofa and Home came down to the overall experience. I expected a smoother process and a more careful approach. After this, I would want a much clearer process before buying from Sofa and Home again.
Alex Flood
Verified customer
The purchase from Sofa and Home became frustrating because the overall experience was not handled well. Overall, the order became more difficult than it should have been. After this, I would want a much clearer process before buying from Sofa and Home again.
Review intelligence
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
1.1
based on approved reviews
Approved reviews
7
used for rating totals
Complaint signals
7
low rating or issue keywords
Sofa comfort
7 reviewsWebsite ordering experience
6 reviewsSome approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Trust and review activity
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
7
approved reviews used publicly
Verified customers
5
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
3 days ago
latest approved review date
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Claim profileCustomer review guide
This profile is designed to help furniture shoppers read Sofa and Home feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
Before buying from Sofa and Home, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
Sofa and Home currently has 7 approved customer reviews with an average rating of 1.1 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
If you are still comparing options, use related category and ranking pages to check other brands with similar product ranges. The Best Sofa Brands page can help you compare broader customer feedback in this category. You can also review best sofa brands based on customer reviews for a wider market view.
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British furniture company focused on handmade sofas and upholstery.
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Sofa and Home has 7 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
You can read approved Sofa and Home reviews on this Furniture Brand Reviews profile page.
Not enough approved reviews mention delivery experience yet. Not enough approved reviews mention product quality yet. 4 approved reviews mention customer service. Not enough approved reviews mention value for money yet. Not enough approved reviews mention returns or after-sales support yet.
Yes. Customers can submit a review for Sofa and Home. New reviews are moderated before publishing.
5 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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