Furniture Brand Reviews

Furneo vs Article: Customer Reviews Compared

This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Summary comparison table

BrandAverage ratingReview count5-star percentage1-star percentageMost mentioned topicsFull profile
Furneo
3.0
250%50%Product quality, Customer service, DeliveryView reviews
Article
4.2
2556%4%Website ordering experience, Assembly, DeliveryView reviews

Rating comparison

Furneo

5-star50%
4-star0%
3-star0%
2-star0%
1-star50%

Article

5-star56%
4-star24%
3-star8%
2-star8%
1-star4%

What customers mention

Delivery mentions

1 reviews

8 reviews

Product quality mentions

2 reviews

7 reviews

Customer service mentions

1 reviews

4 reviews

Returns/refunds mentions

1 reviews

0 reviews

Complaint signals

1 reviews

3 reviews

Delivery feedback comparison

Delivery is mentioned in 1 approved reviews for Furneo and 8 approved reviews for Article. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.

Product quality comparison

Product quality is mentioned in 2 approved reviews for Furneo and 7 approved reviews for Article. Reviews may refer to materials, comfort, build quality, finish or durability.

Customer service comparison

Customer service is mentioned in 1 approved reviews for Furneo and 4 approved reviews for Article. Reviews may refer to response times, support quality, email communication or issue resolution.

Complaints comparison

Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.

Latest reviews from both brands

S

Sharon

Verified customer

Stinking attitude

Really bad customer service. Received a piece of furniture that one part was broken. Asked several times for a replacement. They wouldn’t send one. So we returned it. They then refused a refund. Minus 5 stars!

Review photo
GL

Grace L.

Verified customer

Exactly what I needed for the dining room

Nice solid chunky table by Furneo that fits well in our new house. The wood feels smooth and clean and the rustic finish matches other pieces. Delivery team was polite and careful unloading everything.

JL

Jack Lane

Verified customer

Stylish modern design

The comfort level is excellent and it feels built to last for years. You can immediately tell the materials are much higher quality than cheaper brands.

AF

Amelia Foster

Verified customer

Customer service could improve

Delivery took slightly longer than expected but the final product was still worth waiting for. Assembly was straightforward and all the instructions were easy to follow.

OW

Oscar Ward

Verified customer

Worth the investment

The design fits perfectly with my apartment and looks even better than the online photos. The design fits perfectly with my apartment and looks even better than the online photos.

HK

Harry King

Good experience overall

You can immediately tell the materials are much higher quality than cheaper brands. The comfort level is excellent and it feels built to last for years.

Related comparisons

Explore related review pages

Related buying guides

Continue comparing furniture brands

Read the full review profiles, write your own review or browse all furniture companies.