Furniture Brand Reviews

Arhaus vs IKEA: Customer Reviews Compared

This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Summary comparison table

BrandAverage ratingReview count5-star percentage1-star percentageMost mentioned topicsFull profile
Arhaus
4.8
1191%0%Product quality, Delivery, AssemblyView reviews
IKEA
4.2
100054%5%Product quality, Value for money, AssemblyView reviews

Rating comparison

Arhaus

5-star91%
4-star0%
3-star9%
2-star0%
1-star0%

IKEA

5-star54%
4-star30%
3-star6%
2-star7%
1-star5%

What customers mention

Delivery mentions

8 reviews

1 reviews

Product quality mentions

10 reviews

642 reviews

Customer service mentions

1 reviews

0 reviews

Returns/refunds mentions

0 reviews

135 reviews

Complaint signals

0 reviews

178 reviews

Delivery feedback comparison

Delivery is mentioned in 8 approved reviews for Arhaus and 1 approved reviews for IKEA. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.

Product quality comparison

Product quality is mentioned in 10 approved reviews for Arhaus and 642 approved reviews for IKEA. Reviews may refer to materials, comfort, build quality, finish or durability.

Complaints comparison

Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.

Latest reviews from both brands

JP

Joshua P.

Decent sofa but tricky assembly

The sofa looks nice and the fabric feels good, but putting it together was more complicated than I expected. The instructions weren't very clear and it took me longer than anticipated. It fits well in my living room though, so that's a plus.

KW

Kenneth Williams

I couldn’t be happier with my experience purchasing from Arhaus.

I couldn’t be happier with my experience purchasing from Arhaus. From the moment I walked into the showroom, everything felt premium and thoughtfully designed. The staff took the time to help me choose the perfect sectional for my living room, and the customization process was much easier than I expected. When the furniture finally arrived, I was honestly blown away by the craftsmanship and attention to detail.

JG

Jack Green

Nice design

Modern look but not super durable.

NK

Noah King

Verified

Nice design

Modern and clean look which fits well in my room. Not super sturdy but good enough.

CR

Chloe Reed

Verified

Great for the price

For what you pay, the quality is actually quite decent. Perfect for furnishing a rental flat.

OH

Olivia Hall

Verified

Perfect for budget

Exactly what I needed for my student flat.

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