JG
✓ Claimed BusinessFurniture Retailer
IKEA
Customer reviews, ratings, delivery feedback and buying experiences for IKEA.
www.ikea.com4.21337 reviews
Average rating
4.2out of 5
1337 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
IKEA reviews
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1000 of 1000 reviews
NK
Noah King
Verified customer
Nice design
Modern and clean look which fits well in my room. Not super sturdy but good enough.
CR
Chloe Reed
Verified customer
Great for the price
For what you pay, the quality is actually quite decent. Perfect for furnishing a rental flat.
OH
RW
JA
Jake Allen
Frustrating build
The instructions were confusing and a few parts didn’t line up properly. It ended up taking way longer than expected.
SL
BH
Ben Harris
Verified customer
Missing parts issue
Some screws were missing from the box so I had to go back to the store. That was a bit frustrating honestly.
OH
Oscar Hill
Decent but basic
The product does what it’s supposed to do but you can tell it’s not premium. Works fine for short-term use.
DS
Page 1 of 100
Review intelligence
What customers mention about IKEA
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
4.2
based on approved reviews
Approved reviews
1000
used for this analysis
Complaint signals
178
low rating or issue keywords
Top mentioned topics
Product quality
642 reviews598 positive · 25 mixed · 19 negative
Value for money
501 reviews475 positive · 11 mixed · 15 negative
Assembly
254 reviews224 positive · 11 mixed · 19 negative
Bed / mattress comfort
213 reviews187 positive · 9 mixed · 17 negative
Outdoor furniture durability
202 reviews138 positive · 18 mixed · 46 negative
Packaging
181 reviews143 positive · 19 mixed · 19 negative
Sofa comfort
137 reviews137 positive
Returns & refunds
135 reviews135 positive
IKEA rating breakdown
5-star54%
4-star30%
3-star6%
2-star7%
1-star5%
IKEA product quality reviews
Product quality is mentioned in 642 reviews for IKEA. Customers may refer to materials, build quality, comfort, finish or durability.
IKEA returns and refunds reviews
Returns or refunds are mentioned in 135 reviews for IKEA. Reviews may refer to returns, exchanges, cancellations, collections or refund handling.
IKEA complaints
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
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Global furniture retailer known for affordable flat-pack furniture and home accessories.
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Furniture Brand Reviews provides customer-submitted reviews and brand information to help shoppers compare furniture companies. Always check the brand's official website, policies, delivery information and recent customer feedback before purchasing.
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FAQ
Is IKEA a good furniture brand?
IKEA has 1000 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
Where can I read IKEA reviews?
You can read approved IKEA reviews on this Furniture Brand Reviews profile page.
What do customers mention about IKEA?
1 approved review mentions delivery experience. 553 approved reviews mention product quality. 261 approved reviews mention customer service. 500 approved reviews mention value for money. 4 approved reviews mention returns or after-sales support.
Can I write a review for IKEA?
Yes. Customers can submit a review for IKEA. New reviews are moderated before publishing.
Does Furniture Brand Reviews verify reviews?
987 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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