JG
Jack Green
Nice design
Modern look but not super durable.
I
✓ Claimed BusinessFurniture Retailer
IKEA
Customer reviews, ratings, delivery feedback and buying experiences for IKEA.
www.ikea.com4.21337 reviews
Average rating
4.2out of 5
1337 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
IKEA reviews
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1-10 from the latest 1000 of 1337 approved reviews
NK
Noah King
Verified customer
Nice design
Modern and clean look which fits well in my room. Not super sturdy but good enough.
CR
Chloe Reed
Verified customer
Great for the price
For what you pay, the quality is actually quite decent. Perfect for furnishing a rental flat.
OH
Olivia Hall
Verified customer
Perfect for budget
Exactly what I needed for my student flat.
RW
Ryan White
Frustrating experience
Instructions were confusing and parts didn’t align properly.
JA
Jake Allen
Frustrating build
The instructions were confusing and a few parts didn’t line up properly. It ended up taking way longer than expected.
SL
Sophie Lee
Verified customer
Missing parts
Had to go back to store because screws were missing.
BH
Ben Harris
Verified customer
Missing parts issue
Some screws were missing from the box so I had to go back to the store. That was a bit frustrating honestly.
OH
Oscar Hill
Decent but basic
The product does what it’s supposed to do but you can tell it’s not premium. Works fine for short-term use.
DS
Daniel Smith
Average quality
Looks nice but materials feel a bit cheap.
Page 1 of 100
Review intelligence
What customers mention about IKEA
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included. Rating totals use all 1337 reviews; topic and complaint signals use the latest 1000 reviews.
Average rating
4.2
based on approved reviews
Approved reviews
1337
used for rating totals
Complaint signals
178
low rating or issue keywords in latest 1000
Top mentioned topics
Product quality
642 reviews598 positive · 25 mixed · 19 negative
Value for money
501 reviews475 positive · 11 mixed · 15 negative
Assembly
254 reviews224 positive · 11 mixed · 19 negative
Bed / mattress comfort
213 reviews187 positive · 9 mixed · 17 negative
Outdoor furniture durability
202 reviews138 positive · 18 mixed · 46 negative
Packaging
181 reviews143 positive · 19 mixed · 19 negative
Sofa comfort
137 reviews137 positive
Returns & refunds
135 reviews135 positive
IKEA rating breakdown
5-star54%
4-star30%
3-star5%
2-star6%
1-star5%
IKEA product quality reviews
Product quality is mentioned in 642 reviews for IKEA. Customers may refer to materials, build quality, comfort, finish or durability.
IKEA returns and refunds reviews
Returns or refunds are mentioned in 135 reviews for IKEA. Reviews may refer to returns, exchanges, cancellations, collections or refund handling.
IKEA complaints
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Trust and review activity
How Furniture Brand Reviews works for IKEA
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
1337
approved reviews used publicly
Verified customers
987
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
7 May 2026
latest approved review date
Companies cannot pay to remove reviews
Approved reviews are not removed because a company dislikes the rating. Reviews may be moderated when they break platform rules.
Only approved reviews affect scores
Pending, rejected, deleted and hidden reviews are not used for public ratings, JSON-LD, review intelligence or ranking pages.
Suspicious reviews can be reported
Shoppers and business users can flag reviews for manual moderation when content appears suspicious, harmful or unrelated.
IKEA is marked as a claimed business and may reply publicly to customer reviews.
Claim profileCustomer review guide
How to use this IKEA review page
This profile is designed to help furniture shoppers read IKEA feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
What to compare before ordering
Before buying from IKEA, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
Current review signal
IKEA currently has 1337 approved customer reviews with an average rating of 4.2 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
How Furniture Brand Reviews handles feedback
Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
Explore related furniture choices
If you are still comparing options, use related category and ranking pages to check other brands with similar product ranges. The Best Cheap Furniture Brands page can help you compare broader customer feedback in this category. You can also review best furniture brands based on customer reviews for a wider market view.
Share your furniture buying experience
Have you bought from IKEA? Share your review to help other furniture buyers compare delivery, product quality and customer service.
Write a review for IKEAModerated reviews
Reviews are moderated before publishing so shoppers can compare furniture brands using checked customer feedback.
No paid removal
Companies cannot pay Furniture Brand Reviews to remove approved reviews or change customer ratings.
Disclosure rules
Incentivised reviews must be disclosed, and suspicious content can be reported for manual review.
About IKEA
Global furniture retailer known for affordable flat-pack furniture and home accessories.
Is IKEA legit?
Furniture Brand Reviews provides customer-submitted reviews and brand information to help shoppers compare furniture companies. Always check the brand's official website, policies, delivery information and recent customer feedback before purchasing.
Write a review for IKEA
Share your furniture buying experience to help other shoppers compare delivery, quality and customer service.
Write a reviewShare this review page
FAQ
Is IKEA a good furniture brand?
IKEA has 1337 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
Where can I read IKEA reviews?
You can read approved IKEA reviews on this Furniture Brand Reviews profile page.
What do customers mention about IKEA?
1 approved review mentions delivery experience. 553 approved reviews mention product quality. 261 approved reviews mention customer service. 500 approved reviews mention value for money. 4 approved reviews mention returns or after-sales support.
Can I write a review for IKEA?
Yes. Customers can submit a review for IKEA. New reviews are moderated before publishing.
Does Furniture Brand Reviews verify reviews?
987 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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