GW
George Walker
Verified customer
Nice but pricey
Looks good but a bit expensive.
M
✓ Claimed BusinessFurniture Retailer
Made.com
Customer reviews, ratings, delivery feedback and buying experiences for Made.com.
www.made.com3.730 reviews
Average rating
3.7out of 5
30 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Made.com reviews
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1-10 of 30 approved reviews
JG
Jack Green
Verified customer
Good quality
Feels solid and looks premium. Slightly expensive though.
OS
Olivia Scott
Verified customer
Love the design
Very stylish furniture and looks great in photos. Happy with how it turned out.
OB
Olivia Brown
Verified customer
Love the look
Very Instagram style furniture.
JW
Jack White
Not impressed
Customer service didn’t respond quickly.
RT
Ryan Taylor
Not impressed
Customer service response was quite slow. Would probably look elsewhere next time.
ST
Sophie Taylor
Late delivery
Waited over 3 weeks which is too long.
SL
Sophia Lee
Verified customer
Delivery delay
Waited over 3 weeks which was frustrating. The product itself is fine though.
DW
David Wilson
Average experience
The product looks good but feels slightly overpriced. Not bad, just expected more.
RS
Ryan Smith
Verified customer
Okay experience
Product is fine but communication could be better.
Page 1 of 3
Review intelligence
What customers mention about Made.com
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
3.7
based on approved reviews
Approved reviews
30
used for rating totals
Complaint signals
8
low rating or issue keywords
Top mentioned topics
Delivery
8 reviews4 positive · 1 mixed · 3 negative
Product quality
6 reviews2 positive · 2 mixed · 2 negative
Customer service
3 reviews1 positive · 2 negative
Value for money
2 reviews2 positive
Packaging
1 review1 negative
Website ordering experience
1 review1 positive
Made.com rating breakdown
5-star33%
4-star27%
3-star20%
2-star13%
1-star7%
Made.com delivery reviews
Delivery is mentioned in 8 reviews for Made.com. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.
Made.com product quality reviews
Product quality is mentioned in 6 reviews for Made.com. Customers may refer to materials, build quality, comfort, finish or durability.
Made.com customer service reviews
Customer service is mentioned in 3 reviews for Made.com. Reviews may refer to response times, support quality, email communication or issue resolution.
Made.com complaints
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Trust and review activity
How Furniture Brand Reviews works for Made.com
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
30
approved reviews used publicly
Verified customers
18
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
7 May 2026
latest approved review date
Companies cannot pay to remove reviews
Approved reviews are not removed because a company dislikes the rating. Reviews may be moderated when they break platform rules.
Only approved reviews affect scores
Pending, rejected, deleted and hidden reviews are not used for public ratings, JSON-LD, review intelligence or ranking pages.
Suspicious reviews can be reported
Shoppers and business users can flag reviews for manual moderation when content appears suspicious, harmful or unrelated.
Made.com is marked as a claimed business and may reply publicly to customer reviews.
Claim profileCustomer review guide
How to use this Made.com review page
This profile is designed to help furniture shoppers read Made.com feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
What to compare before ordering
Before buying from Made.com, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
Current review signal
Made.com currently has 30 approved customer reviews with an average rating of 3.7 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
How Furniture Brand Reviews handles feedback
Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
Explore related furniture choices
If you are still comparing options, use related category and ranking pages to check other brands with similar product ranges. The Best Luxury Furniture Brands page can help you compare broader customer feedback in this category. You can also review best furniture brands based on customer reviews for a wider market view.
Share your furniture buying experience
Have you bought from Made.com? Share your review to help other furniture buyers compare delivery, product quality and customer service.
Write a review for Made.comModerated reviews
Reviews are moderated before publishing so shoppers can compare furniture brands using checked customer feedback.
No paid removal
Companies cannot pay Furniture Brand Reviews to remove approved reviews or change customer ratings.
Disclosure rules
Incentivised reviews must be disclosed, and suspicious content can be reported for manual review.
About Made.com
Direct-to-consumer furniture brand known for designer furniture at competitive prices.
Is Made.com legit?
Furniture Brand Reviews provides customer-submitted reviews and brand information to help shoppers compare furniture companies. Always check the brand's official website, policies, delivery information and recent customer feedback before purchasing.
Write a review for Made.com
Share your furniture buying experience to help other shoppers compare delivery, quality and customer service.
Write a reviewShare this review page
FAQ
Is Made.com a good furniture brand?
Made.com has 30 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
Where can I read Made.com reviews?
You can read approved Made.com reviews on this Furniture Brand Reviews profile page.
What do customers mention about Made.com?
8 approved reviews mention delivery experience. 5 approved reviews mention product quality. 3 approved reviews mention customer service. 3 approved reviews mention value for money. Not enough approved reviews mention returns or after-sales support yet.
Can I write a review for Made.com?
Yes. Customers can submit a review for Made.com. New reviews are moderated before publishing.
Does Furniture Brand Reviews verify reviews?
18 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
Compare with similar brands
Related furniture categories
Related buying guides
Tom Dixon Reviews: What Customers Commonly Mention
Discover what customers are saying about Tom Dixon furniture, focusing on delivery, quality, and service experiences.
Best Sofa Bed Brands Based on Customer Reviews
Discover the top-rated sofa bed brands with insights from customer reviews, focusing on quality, delivery, and service.
Best Sofa Brands Based on Customer Reviews
Discover the top-rated sofa brands through customer reviews, focusing on delivery, product quality, and service.
Related furniture brands
I
IKEA
Website4.2
Furniture Retailer
Global furniture retailer known for affordable flat-pack furniture and home accessories.
1337 reviewsRead reviews
T
The Living House
Website5.0
Furniture Retailer
British furniture retailer offering modern living dining and bedroom furniture.
14 reviewsRead reviews
F
Furniturebox
Website4.6
Furniture Retailer
worldwide online furniture retailer specialising in modern dining and living furniture.
14 reviewsRead reviews
C
Crate and Barrel
Website3.3
Furniture Retailer
Furniture and homeware retailer known for modern classics and contemporary home styling.
12 reviewsRead reviews
O
Oak Furnitureland
Website3.5
Furniture Retailer
global furniture retailer specialising in solid wood furniture for living dining and bedroom spaces.
11 reviewsRead reviews
J
JYSK
Website3.6
Furniture Retailer
Scandinavian retailer offering mattresses furniture garden products and home accessories.
10 reviewsRead reviews