Customer reviews, ratings, delivery feedback and buying experiences for Furniturebox.
www.furniturebox.co.ukExcellent
Average rating
Excellent
23 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1-10 of 23 approved reviews
P H
Verified customer
I came away from this Furniturebox order pleased with the look of the chair. The delivery process felt organised, and that made the purchase easier to deal with. The support I received was clear enough to make the order feel easy to manage. For me, the order did what it needed to do and left a good impression.
Libby Martin-King
Verified customer
I would describe the purchase from Furniturebox as average once the look of the table was considered. I liked parts of the product, although the overall result felt uneven. The condition of the table was one of the points that made the experience feel mixed. It was not bad enough to write the brand off, but it was not an easy recommendation either.
Kenneth Macaulay
Verified customer
The look of the bedroom item made my order from Furniturebox feel like a good choice. Once the bedroom item was in place, I was happy with how it looked and felt. I finished the order feeling confident about recommending Furniturebox.
MR FAISAL RIAZ
Verified customer
For this table purchase, Furniturebox did a good job with the service. The item arrived in a way that matched what I needed, without unnecessary stress. I would not hesitate to look at Furniturebox again in the future.
Volkan Gurdal
Verified customer
I came away from this Furniturebox order pleased with the look of the bedroom item. Once the bedroom item was in place, I was happy with how it looked and felt. I felt comfortable with what I received for the money. For me, the order did what it needed to do and left a good impression.
MS
Verified customer
The order process gave me a good impression of Furniturebox. The item arrived in a way that matched what I needed, without unnecessary stress. I finished the order feeling confident about recommending Furniturebox.
david blackhurst
Verified customer
What went wrong for me with Furniturebox was the delivery side of my outdoor furniture order. The delivery side caused most of the frustration, especially around the delivery side of my outdoor furniture order. I expected clearer answers from Furniturebox, especially once the order became difficult. I would not rush to place another order with Furniturebox.
Lucie Connolly
Verified customer
The delivery made my order from Furniturebox feel like a good choice. Delivery was one of the better parts of the experience, especially around delivery. I finished the order feeling confident about recommending Furniturebox.
Caroline
Verified customer
My Furniturebox order had good and weak points, especially with the arrival of the order. Delivery was a noticeable part of the experience, and it could have been communicated better. Communication made a difference to the experience, but not always in the way I hoped. I would need more confidence in the process before placing another order.
Customer Julie L. Bristol
Verified customer
The help I received gave me a good impression of Furniturebox. The delivery side was handled well, and the timing made the order feel straightforward. Communication from Furniturebox was a strong part of the experience. I finished the order feeling confident about recommending Furniturebox.
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Review intelligence
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
4.4
based on approved reviews
Approved reviews
23
used for rating totals
Complaint signals
4
low rating or issue keywords
Website ordering experience
19 reviewsDelivery
17 reviewsProduct quality
7 reviewsAssembly
5 reviewsDining table quality
5 reviewsValue for money
3 reviewsBed / mattress comfort
2 reviewsCustomer service
2 reviewsDelivery is mentioned in 17 reviews for Furniturebox. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.
Product quality is mentioned in 7 reviews for Furniturebox. Customers may refer to materials, build quality, comfort, finish or durability.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Trust and review activity
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
23
approved reviews used publicly
Verified customers
23
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
13 Sept 2026
latest approved review date
Approved reviews are not removed because a company dislikes the rating. Reviews may be moderated when they break platform rules.
Pending, rejected, deleted and hidden reviews are not used for public ratings, JSON-LD, review intelligence or ranking pages.
Shoppers and business users can flag reviews for manual moderation when content appears suspicious, harmful or unrelated.
Furniturebox is currently unclaimed. Brand representatives can request access to manage profile details and reply to reviews.
Claim profileCustomer review guide
This profile is designed to help furniture shoppers read Furniturebox feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
Before buying from Furniturebox, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
Furniturebox currently has 23 approved customer reviews with an average rating of 4.4 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
If you are still comparing options, use related category and ranking pages to check other brands with similar product ranges. The Best Dining Table Brands page can help you compare broader customer feedback in this category. You can also review best dining table brands based on customer reviews for a wider market view.
Have you bought from Furniturebox? Share your review to help other furniture buyers compare delivery, product quality and customer service.
Write a review for FurnitureboxReviews are moderated before publishing so shoppers can compare furniture brands using checked customer feedback.
Companies cannot pay Furniture Brand Reviews to remove approved reviews or change customer ratings.
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worldwide online furniture retailer specialising in modern dining and living furniture.
Furniture Brand Reviews provides customer-submitted reviews and brand information to help shoppers compare furniture companies. Always check the brand's official website, policies, delivery information and recent customer feedback before purchasing.
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Furniturebox has 23 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
You can read approved Furniturebox reviews on this Furniture Brand Reviews profile page.
17 approved reviews mention delivery experience. 13 approved reviews mention product quality. 6 approved reviews mention customer service. 3 approved reviews mention value for money. Not enough approved reviews mention returns or after-sales support yet.
Yes. Customers can submit a review for Furniturebox. New reviews are moderated before publishing.
23 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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