Furniture Brand Reviews
Crate and Barrel logo
✓ Claimed BusinessFurniture Retailer

Crate and Barrel

Customer reviews, ratings, delivery feedback and buying experiences for Crate and Barrel.

www.crateandbarrel.com

Average rating

3.4out of 5

11 total reviews

Reviews are moderated before publishing. Companies cannot pay to remove reviews.

Crate and Barrel reviews

Approved independent furniture brand reviews from customers.

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Top mentions

Showing 11 of 11 reviews

LA

Lauren A.

Disappointed with the quality

The sofa arrived with a couple of noticeable scratches on the wooden legs, which was quite frustrating given the price. It also felt a bit firmer than expected and not very comfortable to sit on for long periods. Packaging was decent, but I had hoped for better quality control overall.

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JT

Jack Turner

Verified customer

Nice experience overall

The bed frame feels sturdy and well built. Assembly took a bit longer than expected but wasn’t too difficult.

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OB

Olivia Bennett

Verified customer

Would definitely order again

The whole process from ordering to delivery felt professional and smooth. The coffee table looks fantastic in my apartment.

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RF

Ryan Foster

Disappointing for the price

Expected much better quality considering how expensive the item was. The finish already has marks after a few weeks.

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SL

Sophia Lane

Verified customer

Damaged packaging

The packaging arrived torn and one chair leg was scratched. Customer service did respond but it took several days.

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DB

Daniel Brooks

Looks better online

The sofa looks good in person but the fabric wasn’t quite what I expected. It’s still comfortable enough for everyday use.

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EC

Emily Carter

Verified customer

Stylish and practical

Really like the modern design and how easy it was to match with my existing furniture. Delivery took slightly longer than expected but not enough to ruin the experience.

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JH

James Holloway

Verified customer

Very impressed with the quality

The dining table arrived in perfect condition and feels extremely solid. You can definitely tell the quality is higher than most mid-range furniture brands.

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ER

Ella Reed

Verified customer

Good but expensive

Really like the overall style and quality. It’s definitely expensive though so expectations are naturally higher.

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HC

Harry Collins

Verified customer

Premium feel

The leather chair feels genuinely premium and comfortable. It completely changed the look of my office space.

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Review intelligence

What customers mention about Crate and Barrel

These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.

Average rating

3.4

based on approved reviews

Approved reviews

11

used for this analysis

Complaint signals

3

low rating or issue keywords

Top mentioned topics

Product quality

9 reviews
4 positive · 2 mixed · 3 negative

Delivery

6 reviews
3 positive · 1 mixed · 2 negative

Bed / mattress comfort

4 reviews
2 positive · 1 mixed · 1 negative

Sofa comfort

3 reviews
1 positive · 1 mixed · 1 negative

Value for money

3 reviews
1 positive · 2 negative

Customer service

2 reviews
1 mixed · 1 negative

Dining table quality

2 reviews
2 positive

Packaging

2 reviews
2 negative

Crate and Barrel rating breakdown

5-star27%
4-star27%
3-star18%
2-star9%
1-star18%

Crate and Barrel delivery reviews

Delivery is mentioned in 6 reviews for Crate and Barrel. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.

Crate and Barrel product quality reviews

Product quality is mentioned in 9 reviews for Crate and Barrel. Customers may refer to materials, build quality, comfort, finish or durability.

Crate and Barrel complaints

Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.

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About Crate and Barrel

Furniture and homeware retailer known for modern classics and contemporary home styling.

Is Crate and Barrel legit?

Furniture Brand Reviews provides customer-submitted reviews and brand information to help shoppers compare furniture companies. Always check the brand's official website, policies, delivery information and recent customer feedback before purchasing.

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FAQ

Is Crate and Barrel a good furniture brand?

Crate and Barrel has 11 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.

Where can I read Crate and Barrel reviews?

You can read approved Crate and Barrel reviews on this Furniture Brand Reviews profile page.

What do customers mention about Crate and Barrel?

6 approved reviews mention delivery experience. 8 approved reviews mention product quality. 2 approved reviews mention customer service. 3 approved reviews mention value for money. Not enough approved reviews mention returns or after-sales support yet.

Can I write a review for Crate and Barrel?

Yes. Customers can submit a review for Crate and Barrel. New reviews are moderated before publishing.

Does Furniture Brand Reviews verify reviews?

7 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.

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