
Crate and Barrel
Furniture Retailer
12 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Furniture Retailer
12 approved reviews
Furniture Retailer
14 approved reviews
Comparison guide
This page compares Crate and Barrel and The Living House using approved customer reviews on Furniture Brand Reviews. It is intended to help shoppers compare current review signals, not to declare one furniture brand universally better than another. The most useful signal is usually the combination of average rating, review count and the written review context behind the numbers.
The comparison can show how many approved reviews each brand has, how customers rate them, and whether review text commonly mentions delivery, product quality, customer service, returns or complaint-related issues. Across both brands, this comparison currently draws on 26 approved reviews.
It cannot prove that every future order will match past reviews, and it should not replace checking product details, delivery terms, return policies and the brand's own website. A brand with fewer reviews may have less reliable patterns, while a brand with many reviews may show a broader range of customer experiences.
6 approved reviews mention delivery for Crate and Barrel. 2 approved reviews mention delivery for The Living House. Product quality and customer service mentions should be read as prompts for deeper review reading, especially for large furniture orders where delays, damage or support response can affect the overall buying experience.
Complaint signals are counted conservatively from low-rated approved reviews and review text that mentions problems such as damage, delays, refunds, returns or poor service. They are not legal findings and should not be treated as proof that a brand is unsafe or dishonest. Read the full reviews before making a decision.
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Crate and Barrel | 3.3 | 12 | 25% | 17% | Product quality, Delivery, Bed / mattress comfort | View reviews |
| The Living House | 5.0 | 14 | 100% | 0% | Website ordering experience, Customer service, Product quality | View reviews |
Delivery mentions
6 reviews
2 reviews
Product quality mentions
10 reviews
3 reviews
Customer service mentions
2 reviews
10 reviews
Returns/refunds mentions
0 reviews
0 reviews
Complaint signals
3 reviews
0 reviews
Shoppers may want to read Crate and Barrel reviews if they are comparing brands by current approved customer ratings, delivery feedback, product quality comments and after-sales experience.
Read Crate and Barrel reviewsShoppers may want to read The Living House reviews if they need more context on customer service, delivery timing, quality mentions, returns or complaint signals before choosing a furniture brand.
Read The Living House reviewsDelivery is mentioned in 6 approved reviews for Crate and Barrel and 2 approved reviews for The Living House. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 10 approved reviews for Crate and Barrel and 3 approved reviews for The Living House. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 2 approved reviews for Crate and Barrel and 10 approved reviews for The Living House. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Zoe Walker
Verified customer
I had a positive experience with The Living House, especially around the overall experience. The support I received was clear enough to make the order feel easy to manage. This is the kind of experience that would make me consider another purchase.
Will John
Verified customer
The strongest part of this The Living House purchase was the product itself. Customer service helped keep things simple, and the communication felt reliable. The product quality stood out to me in a good way, particularly for product itself. I would be happy to use The Living House again based on this order.
Sonia Tumber
Verified customer
I came away from this The Living House order pleased with the overall experience. The support I received was clear enough to make the order feel easy to manage. For me, the order did what it needed to do and left a good impression.
Alyssa
Verified customer
The strongest part of this The Living House purchase was the help I received. Customer service helped keep things simple, and the communication felt reliable. The product quality stood out to me in a good way, particularly for help I received. I would be happy to use The Living House again based on this order.
Kirsten Hay
Verified customer
For this furniture purchase, The Living House did a good job with the help I received. Customer service helped keep things simple, and the communication felt reliable. I would not hesitate to look at The Living House again in the future.
Catherine Ogier
Verified customer
I came away from this The Living House order pleased with the customer service and communication. The support I received was clear enough to make the order feel easy to manage. For me, the order did what it needed to do and left a good impression.
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This page compares approved customer reviews for Crate and Barrel and The Living House, including average rating, review count, delivery mentions, product quality mentions, customer service mentions and complaint signals.
No. The comparison shows current approved review data and avoids making unsupported claims about which brand is better.
Yes. Each brand has a full review profile where you can read approved customer reviews and write your own review.
No. Pending, rejected and hidden reviews are not used in comparison scores, review counts or review intelligence.
Read the full review profiles, write your own review or browse all furniture companies.