C
Read full Crate and Barrel reviews Crate and Barrel
Furniture Retailer
2.4
20 approved reviews
Crate and Barrel vs The Living House: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
T
Read full The Living House reviews The Living House
Furniture Retailer
5.0
27 approved reviews
Comparison guide
How to read this Crate and Barrel vs The Living House comparison
This page compares Crate and Barrel and The Living House using approved customer reviews on Furniture Brand Reviews. It is intended to help shoppers compare current review signals, not to declare one furniture brand universally better than another. The most useful signal is usually the combination of average rating, review count and the written review context behind the numbers.
What this comparison can tell you
The comparison can show how many approved reviews each brand has, how customers rate them, and whether review text commonly mentions delivery, product quality, customer service, returns or complaint-related issues. Across both brands, this comparison currently draws on 47 approved reviews.
What this comparison cannot prove
It cannot prove that every future order will match past reviews, and it should not replace checking product details, delivery terms, return policies and the brand's own website. A brand with fewer reviews may have less reliable patterns, while a brand with many reviews may show a broader range of customer experiences.
Delivery, quality and service signals
9 approved reviews mention delivery for Crate and Barrel. 5 approved reviews mention delivery for The Living House. Product quality and customer service mentions should be read as prompts for deeper review reading, especially for large furniture orders where delays, damage or support response can affect the overall buying experience.
How complaint signals are handled
Complaint signals are counted conservatively from low-rated approved reviews and review text that mentions problems such as damage, delays, refunds, returns or poor service. They are not legal findings and should not be treated as proof that a brand is unsafe or dishonest. Read the full reviews before making a decision.
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Crate and Barrel | 2.4 | 20 | 15% | 50% | Product quality, Delivery, Website ordering experience | View reviews |
| The Living House | 5.0 | 27 | 100% | 0% | Website ordering experience, Customer service, Product quality | View reviews |
Rating comparison
Crate and Barrel
5-star15%
4-star15%
3-star15%
2-star5%
1-star50%
The Living House
5-star100%
4-star0%
3-star0%
2-star0%
1-star0%
What customers mention
Delivery mentions
9 reviews
5 reviews
Product quality mentions
12 reviews
8 reviews
Customer service mentions
5 reviews
17 reviews
Returns/refunds mentions
2 reviews
0 reviews
Complaint signals
11 reviews
0 reviews
Who might compare Crate and Barrel?
Shoppers may want to read Crate and Barrel reviews if they are comparing brands by current approved customer ratings, delivery feedback, product quality comments and after-sales experience.
Read Crate and Barrel reviewsWho might compare The Living House?
Shoppers may want to read The Living House reviews if they need more context on customer service, delivery timing, quality mentions, returns or complaint signals before choosing a furniture brand.
Read The Living House reviewsDelivery feedback comparison
Delivery is mentioned in 9 approved reviews for Crate and Barrel and 5 approved reviews for The Living House. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 12 approved reviews for Crate and Barrel and 8 approved reviews for The Living House. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 5 approved reviews for Crate and Barrel and 17 approved reviews for The Living House. Reviews may refer to response times, support quality, email communication or issue resolution.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
M
MPC
Crate and Barrel Customer Service
The communication on my Crate and Barrel order did not meet my expectations. I expected clearer answers once the order became difficult. I expected a smoother process and a more careful approach. After this, I would want a much clearer process before buying from Crate and Barrel again.
OI
Omneya Ismail
Power Hour Video Call
My The Living House order worked well, mainly because the customer service and communication was handled properly. The people dealing with the order came across as helpful and professional. I liked the look and feel of the furniture, and it matched what I had hoped for. I would not hesitate to look at The Living House again in the future.
JP
Joanna Penta
Horrible customer service
My main issue with Crate and Barrel came down to the help I received. The communication made the problem feel harder to resolve than it needed to be. I would not rush to place another order with Crate and Barrel.
JK
J. K. Jk
Eight wine glasses shipped ride smashed improperly packed
I was disappointed with the delivery during this Crate and Barrel purchase. The timing or tracking did not give me enough confidence in the process. The communication made the problem feel harder to resolve than it needed to be. I would advise checking everything carefully before ordering from Crate and Barrel.
MM
Mairead Moloney
Verified customer
5* service as always!
For this outdoor furniture purchase, The Living House did a good job with the help I received. Customer service helped keep things simple, and the communication felt reliable. The product quality stood out to me in a good way, particularly for help I received. I would not hesitate to look at The Living House again in the future.
P
phawkins
Verified customer
Beautiful loft and bedroom designs!
I had a positive experience with The Living House, especially around the look of the bedroom item. The delivery process felt organised, and that made the purchase easier to deal with. The support I received was clear enough to make the order feel easy to manage. This is the kind of experience that would make me consider another purchase.
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FAQ
How is the Crate and Barrel vs The Living House comparison calculated?
This page compares approved customer reviews for Crate and Barrel and The Living House, including average rating, review count, delivery mentions, product quality mentions, customer service mentions and complaint signals.
Does Furniture Brand Reviews decide whether Crate and Barrel or The Living House is better?
No. The comparison shows current approved review data and avoids making unsupported claims about which brand is better.
Can I read the full Crate and Barrel and The Living House reviews?
Yes. Each brand has a full review profile where you can read approved customer reviews and write your own review.
Are pending reviews included in this comparison?
No. Pending, rejected and hidden reviews are not used in comparison scores, review counts or review intelligence.
Continue comparing furniture brands
Read the full review profiles, write your own review or browse all furniture companies.