Made.com
Furniture Retailer
3.7
30 approved reviews
Made.com vs IKEA: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
IKEA
Furniture Retailer
4.2
1000 approved reviews
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Made.com | 3.7 | 30 | 33% | 7% | Delivery, Product quality, Customer service | View reviews |
| IKEA | 4.2 | 1000 | 54% | 5% | Product quality, Value for money, Assembly | View reviews |
Rating comparison
Made.com
5-star33%
4-star27%
3-star20%
2-star13%
1-star7%
IKEA
5-star54%
4-star30%
3-star6%
2-star7%
1-star5%
What customers mention
Delivery mentions
8 reviews
1 reviews
Product quality mentions
6 reviews
642 reviews
Customer service mentions
3 reviews
0 reviews
Returns/refunds mentions
0 reviews
135 reviews
Complaint signals
8 reviews
178 reviews
Delivery feedback comparison
Delivery is mentioned in 8 approved reviews for Made.com and 1 approved reviews for IKEA. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 6 approved reviews for Made.com and 642 approved reviews for IKEA. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 3 approved reviews for Made.com and 0 approved reviews for IKEA. Reviews may refer to response times, support quality, email communication or issue resolution.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
GW
George Walker
Verified
Nice but pricey
Looks good but a bit expensive.
JG
Jack Green
Verified
Good quality
Feels solid and looks premium. Slightly expensive though.
JG
Jack Green
Nice design
Modern look but not super durable.
NK
Noah King
Verified
Nice design
Modern and clean look which fits well in my room. Not super sturdy but good enough.
OS
Olivia Scott
Verified
Love the design
Very stylish furniture and looks great in photos. Happy with how it turned out.
OB
Olivia Brown
Verified
Love the look
Very Instagram style furniture.
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