I
Read full IKEA reviews IKEA
Furniture Retailer
4.2
1000 approved reviews
IKEA vs Furniturebox: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
F
Read full Furniturebox reviews Furniturebox
Furniture Retailer
4.4
23 approved reviews
Comparison guide
How to read this IKEA vs Furniturebox comparison
This page compares IKEA and Furniturebox using approved customer reviews on Furniture Brand Reviews. It is intended to help shoppers compare current review signals, not to declare one furniture brand universally better than another. The most useful signal is usually the combination of average rating, review count and the written review context behind the numbers.
What this comparison can tell you
The comparison can show how many approved reviews each brand has, how customers rate them, and whether review text commonly mentions delivery, product quality, customer service, returns or complaint-related issues. Across both brands, this comparison currently draws on 1023 approved reviews.
What this comparison cannot prove
It cannot prove that every future order will match past reviews, and it should not replace checking product details, delivery terms, return policies and the brand's own website. A brand with fewer reviews may have less reliable patterns, while a brand with many reviews may show a broader range of customer experiences.
Delivery, quality and service signals
2 approved reviews mention delivery for IKEA. 17 approved reviews mention delivery for Furniturebox. Product quality and customer service mentions should be read as prompts for deeper review reading, especially for large furniture orders where delays, damage or support response can affect the overall buying experience.
How complaint signals are handled
Complaint signals are counted conservatively from low-rated approved reviews and review text that mentions problems such as damage, delays, refunds, returns or poor service. They are not legal findings and should not be treated as proof that a brand is unsafe or dishonest. Read the full reviews before making a decision.
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| IKEA | 4.2 | 1000 | 53% | 5% | Product quality, Value for money, Assembly | View reviews |
| Furniturebox | 4.4 | 23 | 78% | 9% | Website ordering experience, Delivery, Product quality | View reviews |
Rating comparison
IKEA
5-star53%
4-star30%
3-star6%
2-star7%
1-star5%
Furniturebox
5-star78%
4-star4%
3-star9%
2-star0%
1-star9%
What customers mention
Delivery mentions
2 reviews
17 reviews
Product quality mentions
639 reviews
7 reviews
Customer service mentions
0 reviews
2 reviews
Returns/refunds mentions
135 reviews
0 reviews
Complaint signals
179 reviews
4 reviews
Who might compare IKEA?
Shoppers may want to read IKEA reviews if they are comparing brands by current approved customer ratings, delivery feedback, product quality comments and after-sales experience.
Read IKEA reviewsWho might compare Furniturebox?
Shoppers may want to read Furniturebox reviews if they need more context on customer service, delivery timing, quality mentions, returns or complaint signals before choosing a furniture brand.
Read Furniturebox reviewsDelivery feedback comparison
Delivery is mentioned in 2 approved reviews for IKEA and 17 approved reviews for Furniturebox. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 639 approved reviews for IKEA and 7 approved reviews for Furniturebox. Reviews may refer to materials, comfort, build quality, finish or durability.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
PH
P H
Verified customer
Furniture Box + heat wave = happy me
I came away from this Furniturebox order pleased with the look of the chair. The delivery process felt organised, and that made the purchase easier to deal with. The support I received was clear enough to make the order feel easy to manage. For me, the order did what it needed to do and left a good impression.
M
milan
Verified customer
Decided to shop with IKEA and came away…Good experience overall
The strongest part of this IKEA purchase was the overall experience. Overall, the order felt straightforward and left me satisfied. I would be happy to use IKEA again based on this order.
DB
Doris B
Verified customer
IKEA needs to improve its coordination with its delivery partners and provide accurate information
The shipping process on my IKEA order did not meet my expectations. I expected clearer delivery information from IKEA. I expected clearer answers once the order became difficult. I would advise checking everything carefully before ordering from IKEA.
LM
Libby Martin-King
Verified customer
It's lovely, feels it could be better ✨️
I would describe the purchase from Furniturebox as average once the look of the table was considered. I liked parts of the product, although the overall result felt uneven. The condition of the table was one of the points that made the experience feel mixed. It was not bad enough to write the brand off, but it was not an easy recommendation either.
DB
Dan B
Verified customer
Ikea's products are very durable and…
I was generally happy with the look of the furniture from IKEA. I did not have much to complain about by the end of the order. Overall I was satisfied, though there is room for the process to be sharper.
KM
Kenneth Macaulay
Verified customer
God quality and just as advrrtisex
The look of the bedroom item made my order from Furniturebox feel like a good choice. Once the bedroom item was in place, I was happy with how it looked and felt. I finished the order feeling confident about recommending Furniturebox.
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FAQ
How is the IKEA vs Furniturebox comparison calculated?
This page compares approved customer reviews for IKEA and Furniturebox, including average rating, review count, delivery mentions, product quality mentions, customer service mentions and complaint signals.
Does Furniture Brand Reviews decide whether IKEA or Furniturebox is better?
No. The comparison shows current approved review data and avoids making unsupported claims about which brand is better.
Can I read the full IKEA and Furniturebox reviews?
Yes. Each brand has a full review profile where you can read approved customer reviews and write your own review.
Are pending reviews included in this comparison?
No. Pending, rejected and hidden reviews are not used in comparison scores, review counts or review intelligence.
Continue comparing furniture brands
Read the full review profiles, write your own review or browse all furniture companies.