Furniture Brand Reviews

BUT vs The Living House: Customer Reviews Compared

This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Comparison guide

How to read this BUT vs The Living House comparison

This page compares BUT and The Living House using approved customer reviews on Furniture Brand Reviews. It is intended to help shoppers compare current review signals, not to declare one furniture brand universally better than another. The most useful signal is usually the combination of average rating, review count and the written review context behind the numbers.

What this comparison can tell you

The comparison can show how many approved reviews each brand has, how customers rate them, and whether review text commonly mentions delivery, product quality, customer service, returns or complaint-related issues. Across both brands, this comparison currently draws on 30 approved reviews.

What this comparison cannot prove

It cannot prove that every future order will match past reviews, and it should not replace checking product details, delivery terms, return policies and the brand's own website. A brand with fewer reviews may have less reliable patterns, while a brand with many reviews may show a broader range of customer experiences.

Delivery, quality and service signals

1 approved review mentions delivery for BUT. 5 approved reviews mention delivery for The Living House. Product quality and customer service mentions should be read as prompts for deeper review reading, especially for large furniture orders where delays, damage or support response can affect the overall buying experience.

How complaint signals are handled

Complaint signals are counted conservatively from low-rated approved reviews and review text that mentions problems such as damage, delays, refunds, returns or poor service. They are not legal findings and should not be treated as proof that a brand is unsafe or dishonest. Read the full reviews before making a decision.

Summary comparison table

BrandAverage ratingReview count5-star percentage1-star percentageMost mentioned topicsFull profile
BUT
1.3
30%67%Website ordering experience, Bed / mattress comfort, DeliveryView reviews
The Living House
5.0
27100%0%Website ordering experience, Customer service, Product qualityView reviews

Rating comparison

BUT

5-star0%
4-star0%
3-star0%
2-star33%
1-star67%

The Living House

5-star100%
4-star0%
3-star0%
2-star0%
1-star0%

What customers mention

Delivery mentions

1 reviews

5 reviews

Product quality mentions

1 reviews

8 reviews

Customer service mentions

0 reviews

17 reviews

Returns/refunds mentions

0 reviews

0 reviews

Complaint signals

3 reviews

0 reviews

Who might compare BUT?

Shoppers may want to read BUT reviews if they are comparing brands by current approved customer ratings, delivery feedback, product quality comments and after-sales experience.

Read BUT reviews

Who might compare The Living House?

Shoppers may want to read The Living House reviews if they need more context on customer service, delivery timing, quality mentions, returns or complaint signals before choosing a furniture brand.

Read The Living House reviews

Delivery feedback comparison

Delivery is mentioned in 1 approved reviews for BUT and 5 approved reviews for The Living House. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.

Product quality comparison

Product quality is mentioned in 1 approved reviews for BUT and 8 approved reviews for The Living House. Reviews may refer to materials, comfort, build quality, finish or durability.

Customer service comparison

Customer service is mentioned in 0 approved reviews for BUT and 17 approved reviews for The Living House. Reviews may refer to response times, support quality, email communication or issue resolution.

Complaints comparison

Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.

Latest reviews from both brands

RM

Robert Murphy

I can hardly believe the ineptitude of…

What went wrong for me with BUT was the delivery side of my bedroom item order. The delivery side caused most of the frustration, especially around the delivery side of my bedroom item order. I expected clearer answers from BUT, especially once the order became difficult. I would not rush to place another order with BUT.

OI

Omneya Ismail

Power Hour Video Call

My The Living House order worked well, mainly because the customer service and communication was handled properly. The people dealing with the order came across as helpful and professional. I liked the look and feel of the furniture, and it matched what I had hoped for. I would not hesitate to look at The Living House again in the future.

LK

Leea Kantola

This platform always keeps me

The purchase from BUT became frustrating because the overall furniture purchase was not handled well. The experience left me with little confidence in ordering again soon. The result made the furniture purchase feel more stressful than it needed to be.

MM

Mairead Moloney

Verified customer

5* service as always!

For this outdoor furniture purchase, The Living House did a good job with the help I received. Customer service helped keep things simple, and the communication felt reliable. The product quality stood out to me in a good way, particularly for help I received. I would not hesitate to look at The Living House again in the future.

P

phawkins

Verified customer

Beautiful loft and bedroom designs!

I had a positive experience with The Living House, especially around the look of the bedroom item. The delivery process felt organised, and that made the purchase easier to deal with. The support I received was clear enough to make the order feel easy to manage. This is the kind of experience that would make me consider another purchase.

MN

Michele North

Verified customer

Can’t thank The living House enough

The strongest part of this The Living House purchase was the overall rug purchase. The whole process was easy enough, and I was happy with the final result. I would be happy to use The Living House again based on this order.

Related comparisons

Explore related review pages

Related buying guides

FAQ

How is the BUT vs The Living House comparison calculated?

This page compares approved customer reviews for BUT and The Living House, including average rating, review count, delivery mentions, product quality mentions, customer service mentions and complaint signals.

Does Furniture Brand Reviews decide whether BUT or The Living House is better?

No. The comparison shows current approved review data and avoids making unsupported claims about which brand is better.

Can I read the full BUT and The Living House reviews?

Yes. Each brand has a full review profile where you can read approved customer reviews and write your own review.

Are pending reviews included in this comparison?

No. Pending, rejected and hidden reviews are not used in comparison scores, review counts or review intelligence.

Continue comparing furniture brands

Read the full review profiles, write your own review or browse all furniture companies.