Hay
Furniture Brand
4.4
25 approved reviews
Hay vs Made Goods: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Made Goods
Furniture Brand
4.5
354 approved reviews
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Hay | 4.4 | 25 | 44% | 0% | Product quality, Assembly, Sofa comfort | View reviews |
| Made Goods | 4.5 | 354 | 65% | 1% | Website ordering experience, Product quality, Delivery | View reviews |
Rating comparison
Hay
5-star44%
4-star48%
3-star8%
2-star0%
1-star0%
Made Goods
5-star65%
4-star20%
3-star12%
2-star2%
1-star1%
What customers mention
Delivery mentions
5 reviews
151 reviews
Product quality mentions
12 reviews
174 reviews
Customer service mentions
5 reviews
57 reviews
Returns/refunds mentions
0 reviews
17 reviews
Complaint signals
0 reviews
11 reviews
Delivery feedback comparison
Delivery is mentioned in 5 approved reviews for Hay and 151 approved reviews for Made Goods. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 12 approved reviews for Hay and 174 approved reviews for Made Goods. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 5 approved reviews for Hay and 57 approved reviews for Made Goods. Reviews may refer to response times, support quality, email communication or issue resolution.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
OL
Oscar Lane
Verified customer
Really impressed overall
The comfort level is excellent and it feels built to last for years. You can immediately tell the materials are much higher quality than cheaper brands.
OM
Oscar Morris
Verified customer
Worth the investment
You can immediately tell the materials are much higher quality than cheaper brands. Assembly was straightforward and all the instructions were easy to follow.
HA
Harry Adams
Nice but expensive
You can immediately tell the materials are much higher quality than cheaper brands. The comfort level is excellent and it feels built to last for years.
VG
Victoria Green
Expected a bit more
You can immediately tell the materials are much higher quality than cheaper brands. You can immediately tell the materials are much higher quality than cheaper brands.
GK
Grace King
Beautiful craftsmanship
Assembly was straightforward and all the instructions were easy to follow. The comfort level is excellent and it feels built to last for years.
BP
Benjamin Parker
Verified customer
Exactly the aesthetic we wanted
Our interior designer recommended Made Goods for the living room and decided to order the console table. Delivery arrived carefully packaged without any damage. It completely changed the atmosphere of the room.
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