Furniture Brand Reviews

IKEA vs Made Goods: Customer Reviews Compared

This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Summary comparison table

BrandAverage ratingReview count5-star percentage1-star percentageMost mentioned topicsFull profile
IKEA
4.2
100054%5%Product quality, Value for money, AssemblyView reviews
Made Goods
4.5
35465%1%Website ordering experience, Product quality, DeliveryView reviews

Rating comparison

IKEA

5-star54%
4-star30%
3-star6%
2-star7%
1-star5%

Made Goods

5-star65%
4-star20%
3-star12%
2-star2%
1-star1%

What customers mention

Delivery mentions

1 reviews

151 reviews

Product quality mentions

642 reviews

174 reviews

Customer service mentions

0 reviews

57 reviews

Returns/refunds mentions

135 reviews

17 reviews

Complaint signals

178 reviews

11 reviews

Delivery feedback comparison

Delivery is mentioned in 1 approved reviews for IKEA and 151 approved reviews for Made Goods. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.

Product quality comparison

Product quality is mentioned in 642 approved reviews for IKEA and 174 approved reviews for Made Goods. Reviews may refer to materials, comfort, build quality, finish or durability.

Customer service comparison

Customer service is mentioned in 0 approved reviews for IKEA and 57 approved reviews for Made Goods. Reviews may refer to response times, support quality, email communication or issue resolution.

Complaints comparison

Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.

Latest reviews from both brands

JG

Jack Green

Nice design

Modern look but not super durable.

NK

Noah King

Verified customer

Nice design

Modern and clean look which fits well in my room. Not super sturdy but good enough.

CR

Chloe Reed

Verified customer

Great for the price

For what you pay, the quality is actually quite decent. Perfect for furnishing a rental flat.

OH

Olivia Hall

Verified customer

Perfect for budget

Exactly what I needed for my student flat.

RW

Ryan White

Frustrating experience

Instructions were confusing and parts didn’t align properly.

JA

Jake Allen

Frustrating build

The instructions were confusing and a few parts didn’t line up properly. It ended up taking way longer than expected.

Related comparisons

Explore related review pages

Related buying guides

Continue comparing furniture brands

Read the full review profiles, write your own review or browse all furniture companies.