Furniture Brand Reviews

Joss and Main vs IKEA: Customer Reviews Compared

This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Summary comparison table

BrandAverage ratingReview count5-star percentage1-star percentageMost mentioned topicsFull profile
Joss and Main
2.0
10%0%Customer service, Dining table quality, Outdoor furniture durabilityView reviews
IKEA
4.2
100054%5%Product quality, Value for money, AssemblyView reviews

Rating comparison

Joss and Main

5-star0%
4-star0%
3-star0%
2-star100%
1-star0%

IKEA

5-star54%
4-star30%
3-star6%
2-star7%
1-star5%

What customers mention

Delivery mentions

0 reviews

1 reviews

Product quality mentions

0 reviews

642 reviews

Customer service mentions

1 reviews

0 reviews

Returns/refunds mentions

0 reviews

135 reviews

Complaint signals

1 reviews

178 reviews

Product quality comparison

Product quality is mentioned in 0 approved reviews for Joss and Main and 642 approved reviews for IKEA. Reviews may refer to materials, comfort, build quality, finish or durability.

Complaints comparison

Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.

Latest reviews from both brands

FE

Freya E.

Verified customer

Nice colours, poor durability

I liked the look of the bedside table at first glance. But after a couple of weeks, one of the drawers stopped sliding properly and the surface got scratched easily. Customer service responded slowly, so not impressed with the ongoing support.

JG

Jack Green

Nice design

Modern look but not super durable.

NK

Noah King

Verified customer

Nice design

Modern and clean look which fits well in my room. Not super sturdy but good enough.

CR

Chloe Reed

Verified customer

Great for the price

For what you pay, the quality is actually quite decent. Perfect for furnishing a rental flat.

OH

Olivia Hall

Verified customer

Perfect for budget

Exactly what I needed for my student flat.

RW

Ryan White

Frustrating experience

Instructions were confusing and parts didn’t align properly.

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