Selency
Vintage Furniture Marketplace
4 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Vintage Furniture Marketplace
4 approved reviews

Furniture Retailer
16 approved reviews
Comparison guide
This page compares Selency and Crate and Barrel using approved customer reviews on Furniture Brand Reviews. It is intended to help shoppers compare current review signals, not to declare one furniture brand universally better than another. The most useful signal is usually the combination of average rating, review count and the written review context behind the numbers.
The comparison can show how many approved reviews each brand has, how customers rate them, and whether review text commonly mentions delivery, product quality, customer service, returns or complaint-related issues. Across both brands, this comparison currently draws on 20 approved reviews.
It cannot prove that every future order will match past reviews, and it should not replace checking product details, delivery terms, return policies and the brand's own website. A brand with fewer reviews may have less reliable patterns, while a brand with many reviews may show a broader range of customer experiences.
3 approved reviews mention delivery for Selency. 7 approved reviews mention delivery for Crate and Barrel. Product quality and customer service mentions should be read as prompts for deeper review reading, especially for large furniture orders where delays, damage or support response can affect the overall buying experience.
Complaint signals are counted conservatively from low-rated approved reviews and review text that mentions problems such as damage, delays, refunds, returns or poor service. They are not legal findings and should not be treated as proof that a brand is unsafe or dishonest. Read the full reviews before making a decision.
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Selency | 5.0 | 4 | 100% | 0% | Website ordering experience, Delivery, Bed / mattress comfort | View reviews |
| Crate and Barrel | 2.8 | 16 | 19% | 38% | Product quality, Delivery, Website ordering experience | View reviews |
Delivery mentions
3 reviews
7 reviews
Product quality mentions
0 reviews
12 reviews
Customer service mentions
0 reviews
3 reviews
Returns/refunds mentions
0 reviews
2 reviews
Complaint signals
0 reviews
7 reviews
Shoppers may want to read Selency reviews if they are comparing brands by current approved customer ratings, delivery feedback, product quality comments and after-sales experience.
Read Selency reviewsShoppers may want to read Crate and Barrel reviews if they need more context on customer service, delivery timing, quality mentions, returns or complaint signals before choosing a furniture brand.
Read Crate and Barrel reviewsDelivery is mentioned in 3 approved reviews for Selency and 7 approved reviews for Crate and Barrel. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 0 approved reviews for Selency and 12 approved reviews for Crate and Barrel. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 0 approved reviews for Selency and 3 approved reviews for Crate and Barrel. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Kat
Verified customer
I was disappointed with the quality of the lighting item during this Crate and Barrel purchase. The lighting item did not arrive or perform in the condition I expected. The return or refund side left a poor impression. The result made the lighting item purchase more stressful than it needed to be.
Margreet
Verified customer
For this furniture purchase, Selency did a good job with the arrival of the order. The purchase worked out well and did what I needed it to do. I would be happy to use Selency again based on this order.
Sofia Smi
Verified customer
After the look of the furniture, I would be careful about ordering from Crate and Barrel again. The furniture did not arrive or perform in the condition I expected. The return or refund side left a poor impression. A faster resolution would have changed how I felt about Crate and Barrel.
Nathalie
Verified customer
I was happy with the delivery on my Selency order. The timing and updates around delivery made the purchase easier to manage. I finished the order feeling comfortable recommending Selency.
Mm
Verified customer
Looking at this Crate and Barrel experience, the point about if you wanna be plagued by never-ending emails and texts was the part that stood out to me. The service on my Crate and Barrel order did not meet my expectations. The communication made the problem feel harder to resolve than it needed to be. The experience left me with little confidence in ordering again soon. After this, I would want a much clearer process before buying from Crate and Barrel again.
lawdeedaw
Verified customer
The delivery made my order from Selency feel like a good choice. Delivery felt organised and helped the order move along without much stress. This experience would make me consider another purchase.
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This page compares approved customer reviews for Selency and Crate and Barrel, including average rating, review count, delivery mentions, product quality mentions, customer service mentions and complaint signals.
No. The comparison shows current approved review data and avoids making unsupported claims about which brand is better.
Yes. Each brand has a full review profile where you can read approved customer reviews and write your own review.
No. Pending, rejected and hidden reviews are not used in comparison scores, review counts or review intelligence.
Read the full review profiles, write your own review or browse all furniture companies.