Furniture Brand Reviews

The Online Furniture Store vs JYSK: Customer Reviews Compared

This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Summary comparison table

BrandAverage ratingReview count5-star percentage1-star percentageMost mentioned topicsFull profile
The Online Furniture Store
2.0
10%0%Product quality, Website ordering experienceView reviews
JYSK
3.6
1030%10%Delivery, Product quality, Value for moneyView reviews

Rating comparison

The Online Furniture Store

5-star0%
4-star0%
3-star0%
2-star100%
1-star0%

JYSK

5-star30%
4-star30%
3-star20%
2-star10%
1-star10%

What customers mention

Delivery mentions

0 reviews

4 reviews

Product quality mentions

1 reviews

4 reviews

Customer service mentions

0 reviews

1 reviews

Returns/refunds mentions

0 reviews

0 reviews

Complaint signals

1 reviews

2 reviews

Delivery feedback comparison

Delivery is mentioned in 0 approved reviews for The Online Furniture Store and 4 approved reviews for JYSK. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.

Product quality comparison

Product quality is mentioned in 1 approved reviews for The Online Furniture Store and 4 approved reviews for JYSK. Reviews may refer to materials, comfort, build quality, finish or durability.

Latest reviews from both brands

CL

Charlotte L.

Not quite what I expected

The shelving unit looks nice but is less sturdy than I hoped. It’s okay for light storage, yet I wouldn’t place anything heavy on it. The colour is also a bit different from the pictures online.

EG

Emily Green

Verified customer

Good value overall

Not luxury furniture obviously but decent for the money. Delivery was faster than expected too.

OS

Oliver Scott

Verified customer

Perfect for student rooms

Bought this for my daughter’s university room and it works perfectly. Affordable and easy to move around.

IP

Isla Parker

Wouldn’t buy again

The quality felt cheaper than expected and assembly was frustrating. Some screw holes didn’t line up properly.

NR

Nathan Reed

Verified customer

Packaging problem

One panel arrived scratched because the packaging wasn’t great. Customer service eventually refunded part of the cost.

LW

Lauren White

Okay for temporary use

The desk is fine for a home office setup but doesn’t feel particularly sturdy. Probably better for light use.

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