T
Read full The Online Furniture Store reviews The Online Furniture Store
Furniture Retailer
2.0
1 approved review
The Online Furniture Store vs Made.com: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Made.com
Furniture Retailer
3.7
30 approved reviews
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| The Online Furniture Store | 2.0 | 1 | 0% | 0% | Product quality, Website ordering experience | View reviews |
| Made.com | 3.7 | 30 | 33% | 7% | Delivery, Product quality, Customer service | View reviews |
Rating comparison
The Online Furniture Store
5-star0%
4-star0%
3-star0%
2-star100%
1-star0%
Made.com
5-star33%
4-star27%
3-star20%
2-star13%
1-star7%
What customers mention
Delivery mentions
0 reviews
8 reviews
Product quality mentions
1 reviews
6 reviews
Customer service mentions
0 reviews
3 reviews
Returns/refunds mentions
0 reviews
0 reviews
Complaint signals
1 reviews
8 reviews
Delivery feedback comparison
Delivery is mentioned in 0 approved reviews for The Online Furniture Store and 8 approved reviews for Made.com. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 1 approved reviews for The Online Furniture Store and 6 approved reviews for Made.com. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 0 approved reviews for The Online Furniture Store and 3 approved reviews for Made.com. Reviews may refer to response times, support quality, email communication or issue resolution.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
CL
Charlotte L.
Not quite what I expected
The shelving unit looks nice but is less sturdy than I hoped. It’s okay for light storage, yet I wouldn’t place anything heavy on it. The colour is also a bit different from the pictures online.
GW
George Walker
Verified customer
Nice but pricey
Looks good but a bit expensive.
JG
Jack Green
Verified customer
Good quality
Feels solid and looks premium. Slightly expensive though.
OS
Olivia Scott
Verified customer
Love the design
Very stylish furniture and looks great in photos. Happy with how it turned out.
OB
Olivia Brown
Verified customer
Love the look
Very Instagram style furniture.
JW
Jack White
Not impressed
Customer service didn’t respond quickly.
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