Furniture Brand Reviews

CB2 vs Ethan Allen: Customer Reviews Compared

This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Summary comparison table

BrandAverage ratingReview count5-star percentage1-star percentageMost mentioned topicsFull profile
CB2
3.5
1127%9%Product quality, Delivery, Dining table qualityView reviews
Ethan Allen
4.9
65496%2%Product quality, Delivery, Website ordering experienceView reviews

Rating comparison

CB2

5-star27%
4-star27%
3-star18%
2-star18%
1-star9%

Ethan Allen

5-star96%
4-star0%
3-star0%
2-star2%
1-star2%

What customers mention

Delivery mentions

4 reviews

350 reviews

Product quality mentions

5 reviews

449 reviews

Customer service mentions

1 reviews

134 reviews

Returns/refunds mentions

1 reviews

0 reviews

Complaint signals

5 reviews

25 reviews

Delivery feedback comparison

Delivery is mentioned in 4 approved reviews for CB2 and 350 approved reviews for Ethan Allen. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.

Product quality comparison

Product quality is mentioned in 5 approved reviews for CB2 and 449 approved reviews for Ethan Allen. Reviews may refer to materials, comfort, build quality, finish or durability.

Customer service comparison

Customer service is mentioned in 1 approved reviews for CB2 and 134 approved reviews for Ethan Allen. Reviews may refer to response times, support quality, email communication or issue resolution.

Complaints comparison

Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.

Latest reviews from both brands

IS

Isla S.

Disappointed with the finish

The design looked promising online but the finish on the table was uneven and a bit rough in places. It also took quite a while to put together, which was frustrating. On the plus side, the size fits well in my dining area, but that's about the only thing I'd say worked out.

OB

Oliver Bennett

Verified customer

Exactly what we were hoping for

This was my first order from Ethan Allen and decided to purchase the floor lamp. The craftsmanship immediately stood out once it was delivered. The colour and texture looked very accurate compared to the showroom sample. What impressed me most was how solid everything felt compared to many online furniture retailers.

OR

Oscar Reed

Verified customer

Looks expensive

The finish looks much more expensive than what I actually paid. Delivery drivers were also very professional.

AS

Amelia Stone

Verified customer

Would recommend

The media unit looks clean and premium in my living room. Assembly instructions were surprisingly easy to follow.

LG

Lucas Green

Not worth the price

The product looked much better online than in reality. For this price I honestly expected something more substantial.

CH

Charlotte Hill

Verified customer

Packaging issue

One of the panels arrived scratched because the box had clearly been damaged in transit. Customer service eventually offered a partial refund.

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