Furniture Brand Reviews

CB2 vs Natuzzi: Customer Reviews Compared

This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Summary comparison table

BrandAverage ratingReview count5-star percentage1-star percentageMost mentioned topicsFull profile
CB2
3.5
1127%9%Product quality, Delivery, Dining table qualityView reviews
Natuzzi
4.7
65578%1%Sofa comfort, Product quality, DeliveryView reviews

Rating comparison

CB2

5-star27%
4-star27%
3-star18%
2-star18%
1-star9%

Natuzzi

5-star78%
4-star14%
3-star6%
2-star1%
1-star1%

What customers mention

Delivery mentions

4 reviews

268 reviews

Product quality mentions

5 reviews

387 reviews

Customer service mentions

1 reviews

92 reviews

Returns/refunds mentions

1 reviews

57 reviews

Complaint signals

5 reviews

76 reviews

Delivery feedback comparison

Delivery is mentioned in 4 approved reviews for CB2 and 268 approved reviews for Natuzzi. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.

Product quality comparison

Product quality is mentioned in 5 approved reviews for CB2 and 387 approved reviews for Natuzzi. Reviews may refer to materials, comfort, build quality, finish or durability.

Customer service comparison

Customer service is mentioned in 1 approved reviews for CB2 and 92 approved reviews for Natuzzi. Reviews may refer to response times, support quality, email communication or issue resolution.

Complaints comparison

Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.

Latest reviews from both brands

HJ

Harvey J.

Verified customer

Comfort meets style

The leather sofa looks great in my lounge and the comfort level is above what I'd expected for this price bracket. The cushions initially felt a bit firm but they've softened up with use. Just wish the armrests were a little wider.

IS

Isla S.

Disappointed with the finish

The design looked promising online but the finish on the table was uneven and a bit rough in places. It also took quite a while to put together, which was frustrating. On the plus side, the size fits well in my dining area, but that's about the only thing I'd say worked out.

OR

Oscar Reed

Verified customer

Looks expensive

The finish looks much more expensive than what I actually paid. Delivery drivers were also very professional.

AS

Amelia Stone

Verified customer

Would recommend

The media unit looks clean and premium in my living room. Assembly instructions were surprisingly easy to follow.

LG

Lucas Green

Not worth the price

The product looked much better online than in reality. For this price I honestly expected something more substantial.

CH

Charlotte Hill

Verified customer

Packaging issue

One of the panels arrived scratched because the box had clearly been damaged in transit. Customer service eventually offered a partial refund.

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