Customer reviews, ratings, delivery feedback and buying experiences for Natuzzi.
www.natuzzi.comAverage rating
655 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Approved independent furniture brand reviews from customers.
Top mentions
Showing 655 of 655 reviews
Harvey J.
Verified customer
The leather sofa looks great in my lounge and the comfort level is above what I'd expected for this price bracket. The cushions initially felt a bit firm but they've softened up with use. Just wish the armrests were a little wider.
Mia Clarke
Verified customer
We needed something durable enough for everyday family use and chose the storage cabinet. The colour looked very close to the online photos. The colour looked very close to the online photos. We’ve been using it daily for months now and it still looks almost brand new.
Emily Murphy
Verified customer
After comparing several premium sofa brands and chose the ottoman. Delivery staff handled everything carefully when setting it up. The overall quality felt worth the higher price point. Customer service was helpful whenever I had questions regarding delivery timing.
Liam Evans
Verified customer
We wanted furniture that felt modern but still comfortable and chose the recliner sectional. The stitching and detailing looked very premium in person. The cushioning feels supportive without being too firm. We’ve been using it daily for months now and it still looks almost brand new.
Ryan Hall
Verified customer
I ordered this after reading a lot of reviews and chose the fabric corner sofa. The colour looked very close to the online photos. The colour looked very close to the online photos. What impressed me most was how solid and well-balanced the construction felt.
Mia Walker
Verified customer
I ordered the coffee table after visiting the showroom. Delivery staff handled everything carefully when setting it up. Delivery took longer than expected but the final product was decent. Several guests visiting our home have already asked where we bought it from.
Genevieve Mercer
Verified customer
I've been a fan of Natuzzi for a while, and this piece did not disappoint. The attention to detail, specifically the Italian leather sofas, ultimate comfort, supple textures, Mediterranean elegance aspects, is remarkable. It’s functional yet looks like a piece of art in my living room. Shipping was surprisingly fast considering the size of the item. I will definitely be coming back to finish the rest of my house with their collections.
James Evans
Verified customer
I’d been looking for an Italian-style sofa for months and chose the power recliner chair. The leather feels soft but still durable. Assembly and setup were handled professionally. Several guests visiting our home have already asked where we bought it from.
Lucy Mitchell
Verified customer
I’d been looking for an Italian-style sofa for months and chose the floor lamp. Assembly and setup were handled professionally. The leather feels soft but still durable.
Nathan Carter
Verified customer
This was our first purchase from Natuzzi and chose the dining chair. It completely changed the atmosphere of the living room. It completely changed the atmosphere of the living room. Several guests visiting our home have already asked where we bought it from.
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Review intelligence
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
4.7
based on approved reviews
Approved reviews
655
used for this analysis
Complaint signals
76
low rating or issue keywords
Sofa comfort
437 reviewsProduct quality
387 reviewsDelivery
268 reviewsWebsite ordering experience
250 reviewsBed / mattress comfort
183 reviewsDining table quality
155 reviewsOutdoor furniture durability
144 reviewsValue for money
140 reviewsDelivery is mentioned in 268 reviews for Natuzzi. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.
Product quality is mentioned in 387 reviews for Natuzzi. Customers may refer to materials, build quality, comfort, finish or durability.
Customer service is mentioned in 92 reviews for Natuzzi. Reviews may refer to response times, support quality, email communication or issue resolution.
Returns or refunds are mentioned in 57 reviews for Natuzzi. Reviews may refer to returns, exchanges, cancellations, collections or refund handling.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
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Write a review for NatuzziItalian furniture brand known for leather sofas seating and contemporary living room furniture.
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Natuzzi has 655 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
You can read approved Natuzzi reviews on this Furniture Brand Reviews profile page.
268 approved reviews mention delivery experience. 416 approved reviews mention product quality. 270 approved reviews mention customer service. 209 approved reviews mention value for money. Not enough approved reviews mention returns or after-sales support yet.
Yes. Customers can submit a review for Natuzzi. New reviews are moderated before publishing.
655 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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