Customer reviews, ratings, delivery feedback and buying experiences for Natuzzi.
www.natuzzi.comAverage rating
655 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1-10 of 655 approved reviews
Harvey J.
Verified customer
The leather sofa looks great in my lounge and the comfort level is above what I'd expected for this price bracket. The cushions initially felt a bit firm but they've softened up with use. Just wish the armrests were a little wider.
Mia Clarke
Verified customer
We needed something durable enough for everyday family use and chose the storage cabinet. The colour looked very close to the online photos. The colour looked very close to the online photos. We’ve been using it daily for months now and it still looks almost brand new.
Emily Murphy
Verified customer
After comparing several premium sofa brands and chose the ottoman. Delivery staff handled everything carefully when setting it up. The overall quality felt worth the higher price point. Customer service was helpful whenever I had questions regarding delivery timing.
Liam Evans
Verified customer
We wanted furniture that felt modern but still comfortable and chose the recliner sectional. The stitching and detailing looked very premium in person. The cushioning feels supportive without being too firm. We’ve been using it daily for months now and it still looks almost brand new.
Ryan Hall
Verified customer
I ordered this after reading a lot of reviews and chose the fabric corner sofa. The colour looked very close to the online photos. The colour looked very close to the online photos. What impressed me most was how solid and well-balanced the construction felt.
Mia Walker
Verified customer
I ordered the coffee table after visiting the showroom. Delivery staff handled everything carefully when setting it up. Delivery took longer than expected but the final product was decent. Several guests visiting our home have already asked where we bought it from.
Genevieve Mercer
Verified customer
I've been a fan of Natuzzi for a while, and this piece did not disappoint. The attention to detail, specifically the Italian leather sofas, ultimate comfort, supple textures, Mediterranean elegance aspects, is remarkable. It’s functional yet looks like a piece of art in my living room. Shipping was surprisingly fast considering the size of the item. I will definitely be coming back to finish the rest of my house with their collections.
James Evans
Verified customer
I’d been looking for an Italian-style sofa for months and chose the power recliner chair. The leather feels soft but still durable. Assembly and setup were handled professionally. Several guests visiting our home have already asked where we bought it from.
Lucy Mitchell
Verified customer
I’d been looking for an Italian-style sofa for months and chose the floor lamp. Assembly and setup were handled professionally. The leather feels soft but still durable.
Nathan Carter
Verified customer
This was our first purchase from Natuzzi and chose the dining chair. It completely changed the atmosphere of the living room. It completely changed the atmosphere of the living room. Several guests visiting our home have already asked where we bought it from.
Page 1 of 66
Review intelligence
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
4.7
based on approved reviews
Approved reviews
655
used for rating totals
Complaint signals
76
low rating or issue keywords
Sofa comfort
437 reviewsProduct quality
387 reviewsDelivery
268 reviewsWebsite ordering experience
250 reviewsBed / mattress comfort
183 reviewsDining table quality
155 reviewsOutdoor furniture durability
144 reviewsValue for money
140 reviewsDelivery is mentioned in 268 reviews for Natuzzi. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.
Product quality is mentioned in 387 reviews for Natuzzi. Customers may refer to materials, build quality, comfort, finish or durability.
Customer service is mentioned in 92 reviews for Natuzzi. Reviews may refer to response times, support quality, email communication or issue resolution.
Returns or refunds are mentioned in 57 reviews for Natuzzi. Reviews may refer to returns, exchanges, cancellations, collections or refund handling.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Trust and review activity
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
655
approved reviews used publicly
Verified customers
655
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
11 Jun 2026
latest approved review date
Approved reviews are not removed because a company dislikes the rating. Reviews may be moderated when they break platform rules.
Pending, rejected, deleted and hidden reviews are not used for public ratings, JSON-LD, review intelligence or ranking pages.
Shoppers and business users can flag reviews for manual moderation when content appears suspicious, harmful or unrelated.
Natuzzi is currently unclaimed. Brand representatives can request access to manage profile details and reply to reviews.
Claim profileCustomer review guide
This profile is designed to help furniture shoppers read Natuzzi feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
Before buying from Natuzzi, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
Natuzzi currently has 655 approved customer reviews with an average rating of 4.7 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
If you are still comparing options, use related category and ranking pages to check other brands with similar product ranges. The Best Sofa Brands page can help you compare broader customer feedback in this category. You can also review best sofa brands based on customer reviews for a wider market view.
Have you bought from Natuzzi? Share your review to help other furniture buyers compare delivery, product quality and customer service.
Write a review for NatuzziReviews are moderated before publishing so shoppers can compare furniture brands using checked customer feedback.
Companies cannot pay Furniture Brand Reviews to remove approved reviews or change customer ratings.
Incentivised reviews must be disclosed, and suspicious content can be reported for manual review.
Italian furniture brand known for leather sofas seating and contemporary living room furniture.
Furniture Brand Reviews provides customer-submitted reviews and brand information to help shoppers compare furniture companies. Always check the brand's official website, policies, delivery information and recent customer feedback before purchasing.
Share your furniture buying experience to help other shoppers compare delivery, quality and customer service.
Write a reviewShare this review page
Natuzzi has 655 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
You can read approved Natuzzi reviews on this Furniture Brand Reviews profile page.
268 approved reviews mention delivery experience. 416 approved reviews mention product quality. 270 approved reviews mention customer service. 209 approved reviews mention value for money. Not enough approved reviews mention returns or after-sales support yet.
Yes. Customers can submit a review for Natuzzi. New reviews are moderated before publishing.
655 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
Discover what customers are saying about Natuzzi furniture, including delivery experiences, product quality, and customer service insights.
Discover the best dining table brands as rated by customers. Learn about their delivery experiences, product quality, and customer service.
Discover the top-rated sofa bed brands with insights from customer reviews, focusing on quality, delivery, and service.
Furniture Brand
global furniture brand offering contemporary furniture for modern homes.
Furniture Brand
global furniture brand focused on stylish home furniture and interior pieces.
Furniture Brand
American furniture brand offering classic home furnishings interior design services and decor.
Furniture Brand
worldwide online furniture retailer focused on affordable modern furniture and home decor.
Furniture Brand
Furniture and decor brand known for distinctive materials statement pieces and luxury home design.
Furniture Brand
European furniture brand known for customisable modular shelving and storage systems.
