I was disappointed with the delivery during this Daals purchase. Delivery caused avoidable frustration and made the order harder to manage. Customer service did not give me the level of help I expected. After this, I would want a much clearer process before buying from Daals again.
The positive part that stood out was quick delivery, great service and product. Joshua was the person connected with the service side, which made the communication feel more direct. The delivery side was the strongest part, with useful updates and a team that handled the furniture carefully. The faster-than-expected timing helped the order feel better than expected.
This was a strong daals order, with the review centred on excellent delivery service. Dave and Dan came up in the review because the handover of the furniture mattered to the customer. The delivery side was the strongest part, with useful updates and a team that handled the furniture carefully. The service matched what a furniture order should feel like.
The lattice bistro set looks beautiful and was exactly the style I wanted. I liked it enough that I went ahead and ordered the matching dining set as well.
The positive part that stood out was i was so hesitant to purchase from this. The order involved outdoor furniture, so faults, delivery handling, or packaging had a real impact on whether it could be used properly. The delivery side was the strongest part, with useful updates and a team that handled the furniture carefully. The quality or finish of the item was strong enough to make the purchase feel worthwhile.
The strongest part of the order was connected to jonas was very helpful and efficient in. A named member of staff, Jonas, was involved in getting the order or issue handled. The service felt helpful and straightforward, which made the process easier. The service matched what a furniture order should feel like.
This was a strong daals order, with the review centred on great customer service. A named member of staff, Jonas, was involved in getting the order or issue handled. The service felt helpful and straightforward, which made the process easier. The service matched what a furniture order should feel like.
This review focused on great delivery, bed is ok, and the order left a poor impression. The bedroom item had to match the listing and be easy to receive, so size, smell, comfort, and delivery timing all mattered. Delivery and communication caused most of the frustration, especially around delays, rescheduling, or unclear updates. The delivery problem created extra disruption and made the customer question whether the service was reliable.
What stood out most was i can attest that the negative reviews, which was not the service expected. The review was mainly about the furniture, with the customer judging daals on whether the order matched what had been promised. The order did not match what I expected from the product listing or the service promised. That left the customer unwilling to order from daals again.
This was a strong daals order, with the review centred on great company. The review centred on chairs, where delivery timing, comfort, missing parts, or follow-up support mattered more than a simple order confirmation. The delivery side was the strongest part, with useful updates and a team that handled the furniture carefully. The quality or finish of the item was strong enough to make the purchase feel worthwhile.
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
3.8
based on approved reviews
Approved reviews
475
used for rating totals
Complaint signals
114
low rating or issue keywords
Top mentioned topics
Website ordering experience
391 reviews
314 positive · 3 mixed · 74 negative
Delivery
266 reviews
174 positive · 26 mixed · 66 negative
Product quality
204 reviews
123 positive · 17 mixed · 64 negative
Value for money
142 reviews
140 positive · 2 negative
Dining table quality
129 reviews
79 positive · 16 mixed · 34 negative
Assembly
104 reviews
64 positive · 14 mixed · 26 negative
Customer service
99 reviews
64 positive · 35 negative
Packaging
43 reviews
42 positive · 1 negative
Daals rating breakdown
5-star50%
4-star19%
3-star10%
2-star8%
1-star14%
Daals delivery reviews
Delivery is mentioned in 266 reviews for Daals. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.
Daals product quality reviews
Product quality is mentioned in 204 reviews for Daals. Customers may refer to materials, build quality, comfort, finish or durability.
Daals customer service reviews
Customer service is mentioned in 99 reviews for Daals. Reviews may refer to response times, support quality, email communication or issue resolution.
Daals returns and refunds reviews
Returns or refunds are mentioned in 15 reviews for Daals. Reviews may refer to returns, exchanges, cancellations, collections or refund handling.
Daals complaints
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Trust and review activity
How Furniture Brand Reviews works for Daals
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
475
approved reviews used publicly
Verified customers
475
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
1 day ago
latest approved review date
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Approved reviews are not removed because a company dislikes the rating. Reviews may be moderated when they break platform rules.
Only approved reviews affect scores
Pending, rejected, deleted and hidden reviews are not used for public ratings, JSON-LD, review intelligence or ranking pages.
Suspicious reviews can be reported
Shoppers and business users can flag reviews for manual moderation when content appears suspicious, harmful or unrelated.
Daals is currently unclaimed. Brand representatives can request access to manage profile details and reply to reviews.
This profile is designed to help furniture shoppers read Daals feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
What to compare before ordering
Before buying from Daals, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
Current review signal
Daals currently has 475 approved customer reviews with an average rating of 3.8 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
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Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
If you are still comparing options, use related category and ranking pages to check other brands with similar product ranges. The Best Cheap Furniture Brands page can help you compare broader customer feedback in this category. You can also review best uk furniture brands based on customer reviews for a wider market view.
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About Daals
worldwide online furniture retailer focused on affordable modern furniture and home decor.
Is Daals legit?
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Yes. Customers can submit a review for Daals. New reviews are moderated before publishing.
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475 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.