Denise
I absolutely cannot fault the sofa it…
The sofa left me with a mixed view of Daals. There were positives, but I would still want a smoother process next time. I might consider Daals again, but I would check the details carefully first.

Customer reviews, ratings, delivery feedback and buying experiences for Daals.
www.daals.co.ukGreat
Average rating
Great
487 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1-10 of 487 approved reviews
Denise
The sofa left me with a mixed view of Daals. There were positives, but I would still want a smoother process next time. I might consider Daals again, but I would check the details carefully first.
Len Robey
Verified customer
This review focused on useless quality not worth the money, and the order left a poor impression. The review was mainly about the furniture, with the customer judging daals on whether the order matched what had been promised. The order did not match what I expected from the product listing or the service promised. The issue was serious enough to make the customer warn others before buying.
Sarah
Verified customer
This review was mainly about delivery service was great, and the order came across positively. Delivery timing and how the drivers handled the order were the details that shaped the review. The delivery side was the strongest part, with useful updates and a team that handled the furniture carefully. That made the overall order feel easy to recommend.
Ian
Verified customer
This review was mainly about a+ service from kaiser and ibs, and the order came across positively. The review was mainly about the furniture, with the customer judging daals on whether the order matched what had been promised. The service felt helpful and straightforward, which made the process easier. It was a straightforward result and left a positive impression.
Claire
Verified customer
My Daals order worked well because the look of the chair was handled properly. Delivery felt organised and helped the order move along without much stress. The chair itself made a good impression and felt worth the purchase. For me, the purchase left a good impression.
Natasha Cleeve
Verified customer
I came away from this Daals order pleased with the shipping process. Delivery felt organised and helped the order move along without much stress. For me, the purchase left a good impression.
Mrs Emma Wust
Verified customer
For this furniture purchase, the customer highlighted great service as the main point. The review was mainly about the furniture, with the customer judging daals on whether the order matched what had been promised. The service felt helpful and straightforward, which made the process easier. It was a straightforward result and left a positive impression.
HR
Verified customer
For this furniture item purchase, the customer highlighted tv stand as the main point. Delivery timing and how the drivers handled the order were the details that shaped the review. The delivery side was the strongest part, with useful updates and a team that handled the furniture carefully. It gave enough confidence for another purchase rather than feeling like a one-off order.
Shaun McManus
Verified customer
The side tables arrived with helpful delivery support, and the office team sorted an address issue before it became a problem. The product quality was also good, so overall it was a positive experience.
customer
Verified customer
The main problem with this parasol order was the parasols looked great on the web. Mark was the person connected with the service side, which made the communication feel more direct. The return or refund process became the main problem, with too much chasing and not enough clear ownership. That is why the review focused on consumer rights, refunds, or the difficulty of getting the company to take responsibility.
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Review intelligence
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
3.8
based on approved reviews
Approved reviews
487
used for rating totals
Complaint signals
117
low rating or issue keywords
Website ordering experience
400 reviewsDelivery
272 reviewsProduct quality
206 reviewsValue for money
143 reviewsDining table quality
129 reviewsAssembly
104 reviewsCustomer service
103 reviewsSofa comfort
44 reviewsDelivery is mentioned in 272 reviews for Daals. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.
Product quality is mentioned in 206 reviews for Daals. Customers may refer to materials, build quality, comfort, finish or durability.
Customer service is mentioned in 103 reviews for Daals. Reviews may refer to response times, support quality, email communication or issue resolution.
Returns or refunds are mentioned in 16 reviews for Daals. Reviews may refer to returns, exchanges, cancellations, collections or refund handling.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Trust and review activity
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
487
approved reviews used publicly
Verified customers
486
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
21 Oct 2026
latest approved review date
Approved reviews are not removed because a company dislikes the rating. Reviews may be moderated when they break platform rules.
Pending, rejected, deleted and hidden reviews are not used for public ratings, JSON-LD, review intelligence or ranking pages.
Shoppers and business users can flag reviews for manual moderation when content appears suspicious, harmful or unrelated.
Daals is currently unclaimed. Brand representatives can request access to manage profile details and reply to reviews.
Claim profileCustomer review guide
This profile is designed to help furniture shoppers read Daals feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
Before buying from Daals, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
Daals currently has 487 approved customer reviews with an average rating of 3.8 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
If you are still comparing options, use related category and ranking pages to check other brands with similar product ranges. The Best Cheap Furniture Brands page can help you compare broader customer feedback in this category. You can also review best uk furniture brands based on customer reviews for a wider market view.
Have you bought from Daals? Share your review to help other furniture buyers compare delivery, product quality and customer service.
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worldwide online furniture retailer focused on affordable modern furniture and home decor.
Furniture Brand Reviews provides customer-submitted reviews and brand information to help shoppers compare furniture companies. Always check the brand's official website, policies, delivery information and recent customer feedback before purchasing.
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Daals has 487 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
You can read approved Daals reviews on this Furniture Brand Reviews profile page.
271 approved reviews mention delivery experience. 267 approved reviews mention product quality. 179 approved reviews mention customer service. 133 approved reviews mention value for money. 24 approved reviews mention returns or after-sales support.
Yes. Customers can submit a review for Daals. New reviews are moderated before publishing.
486 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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