F
Read full Furntastic reviews Furntastic
Furniture Retailer
4.8
8 approved reviews
Furntastic vs Crate and Barrel: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
C
Read full Crate and Barrel reviews Crate and Barrel
Furniture Retailer
2.4
20 approved reviews
Comparison guide
How to read this Furntastic vs Crate and Barrel comparison
This page compares Furntastic and Crate and Barrel using approved customer reviews on Furniture Brand Reviews. It is intended to help shoppers compare current review signals, not to declare one furniture brand universally better than another. The most useful signal is usually the combination of average rating, review count and the written review context behind the numbers.
What this comparison can tell you
The comparison can show how many approved reviews each brand has, how customers rate them, and whether review text commonly mentions delivery, product quality, customer service, returns or complaint-related issues. Across both brands, this comparison currently draws on 28 approved reviews.
What this comparison cannot prove
It cannot prove that every future order will match past reviews, and it should not replace checking product details, delivery terms, return policies and the brand's own website. A brand with fewer reviews may have less reliable patterns, while a brand with many reviews may show a broader range of customer experiences.
Delivery, quality and service signals
6 approved reviews mention delivery for Furntastic. 9 approved reviews mention delivery for Crate and Barrel. Product quality and customer service mentions should be read as prompts for deeper review reading, especially for large furniture orders where delays, damage or support response can affect the overall buying experience.
How complaint signals are handled
Complaint signals are counted conservatively from low-rated approved reviews and review text that mentions problems such as damage, delays, refunds, returns or poor service. They are not legal findings and should not be treated as proof that a brand is unsafe or dishonest. Read the full reviews before making a decision.
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Furntastic | 4.8 | 8 | 75% | 0% | Website ordering experience, Delivery, Customer service | View reviews |
| Crate and Barrel | 2.4 | 20 | 15% | 50% | Product quality, Delivery, Website ordering experience | View reviews |
Rating comparison
Furntastic
5-star75%
4-star25%
3-star0%
2-star0%
1-star0%
Crate and Barrel
5-star15%
4-star15%
3-star15%
2-star5%
1-star50%
What customers mention
Delivery mentions
6 reviews
9 reviews
Product quality mentions
1 reviews
12 reviews
Customer service mentions
4 reviews
5 reviews
Returns/refunds mentions
0 reviews
2 reviews
Complaint signals
0 reviews
11 reviews
Who might compare Furntastic?
Shoppers may want to read Furntastic reviews if they are comparing brands by current approved customer ratings, delivery feedback, product quality comments and after-sales experience.
Read Furntastic reviewsWho might compare Crate and Barrel?
Shoppers may want to read Crate and Barrel reviews if they need more context on customer service, delivery timing, quality mentions, returns or complaint signals before choosing a furniture brand.
Read Crate and Barrel reviewsDelivery feedback comparison
Delivery is mentioned in 6 approved reviews for Furntastic and 9 approved reviews for Crate and Barrel. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 1 approved reviews for Furntastic and 12 approved reviews for Crate and Barrel. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 4 approved reviews for Furntastic and 5 approved reviews for Crate and Barrel. Reviews may refer to response times, support quality, email communication or issue resolution.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
M
MPC
Crate and Barrel Customer Service
The communication on my Crate and Barrel order did not meet my expectations. I expected clearer answers once the order became difficult. I expected a smoother process and a more careful approach. After this, I would want a much clearer process before buying from Crate and Barrel again.
TH
TANIA Hancock
really pleased with my new dining…
For this table purchase, Furntastic did a good job with the service. The people dealing with the order made the experience feel easier. I would be happy to use Furntastic again based on this order.
JP
Joanna Penta
Horrible customer service
My main issue with Crate and Barrel came down to the help I received. The communication made the problem feel harder to resolve than it needed to be. I would not rush to place another order with Crate and Barrel.
JK
J. K. Jk
Eight wine glasses shipped ride smashed improperly packed
I was disappointed with the delivery during this Crate and Barrel purchase. The timing or tracking did not give me enough confidence in the process. The communication made the problem feel harder to resolve than it needed to be. I would advise checking everything carefully before ordering from Crate and Barrel.
SL
Stuart Lancaster
Verified customer
Top class srevice happy to buy furniture
I came away from this Furntastic order pleased with the look of the furniture. The timing and updates around delivery made the purchase easier to manage. Customer support came across as helpful when I needed information. For me, the purchase left a good impression.
SW
Stanley Williams
Verified customer
Ordered on Thursday delivered on Sunday…
The delivery timing gave me a good impression of Furntastic. The timing and updates around delivery made the purchase easier to manage. Customer support came across as helpful when I needed information. I finished the order feeling comfortable recommending Furntastic.
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FAQ
How is the Furntastic vs Crate and Barrel comparison calculated?
This page compares approved customer reviews for Furntastic and Crate and Barrel, including average rating, review count, delivery mentions, product quality mentions, customer service mentions and complaint signals.
Does Furniture Brand Reviews decide whether Furntastic or Crate and Barrel is better?
No. The comparison shows current approved review data and avoids making unsupported claims about which brand is better.
Can I read the full Furntastic and Crate and Barrel reviews?
Yes. Each brand has a full review profile where you can read approved customer reviews and write your own review.
Are pending reviews included in this comparison?
No. Pending, rejected and hidden reviews are not used in comparison scores, review counts or review intelligence.
Continue comparing furniture brands
Read the full review profiles, write your own review or browse all furniture companies.