Gubi
Furniture Brand
23 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Furniture Brand
23 approved reviews

Furniture Brand
655 approved reviews
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Gubi | 3.6 | 23 | 26% | 13% | Product quality, Delivery, Customer service | View reviews |
| Natuzzi | 4.7 | 655 | 78% | 1% | Sofa comfort, Product quality, Delivery | View reviews |
Delivery mentions
13 reviews
268 reviews
Product quality mentions
16 reviews
387 reviews
Customer service mentions
9 reviews
92 reviews
Returns/refunds mentions
0 reviews
57 reviews
Complaint signals
5 reviews
76 reviews
Delivery is mentioned in 13 approved reviews for Gubi and 268 approved reviews for Natuzzi. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 16 approved reviews for Gubi and 387 approved reviews for Natuzzi. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 9 approved reviews for Gubi and 92 approved reviews for Natuzzi. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Harvey J.
Verified customer
The leather sofa looks great in my lounge and the comfort level is above what I'd expected for this price bracket. The cushions initially felt a bit firm but they've softened up with use. Just wish the armrests were a little wider.
Jessica L.
The delivery took much longer than expected and there was no clear communication from customer service. When the item arrived, the packaging was damaged, and the chair itself had scratches on the finish. I expected better quality control from Gubi considering their reputation.
Ryan Ward
Verified customer
You can really feel the difference in quality compared to cheaper furniture brands. The finish looks much more premium than I expected from the website photos.
Charlotte Walker
One part arrived with a small scratch and I had to contact support. The design is nice overall but there are a few small details that could be improved.
Harry Parker
Verified customer
Delivery arrived on time and the packaging was surprisingly secure. Customer service was polite although replies sometimes took longer than expected.
Nathan Stone
Verified customer
For the price I expected slightly better attention to detail. For the price I expected slightly better attention to detail.
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