IKEA
Furniture Retailer
4.2
1000 approved reviews
IKEA vs Furniture Superstore: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
F
Read full Furniture Superstore reviews Furniture Superstore
Furniture Retailer
5.0
1 approved review
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| IKEA | 4.2 | 1000 | 54% | 5% | Product quality, Value for money, Assembly | View reviews |
| Furniture Superstore | 5.0 | 1 | 100% | 0% | Assembly, Bed / mattress comfort, Delivery | View reviews |
Rating comparison
IKEA
5-star54%
4-star30%
3-star6%
2-star7%
1-star5%
Furniture Superstore
5-star100%
4-star0%
3-star0%
2-star0%
1-star0%
What customers mention
Delivery mentions
1 reviews
1 reviews
Product quality mentions
642 reviews
1 reviews
Customer service mentions
0 reviews
0 reviews
Returns/refunds mentions
135 reviews
0 reviews
Complaint signals
178 reviews
0 reviews
Product quality comparison
Product quality is mentioned in 642 approved reviews for IKEA and 1 approved reviews for Furniture Superstore. Reviews may refer to materials, comfort, build quality, finish or durability.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
CW
Charlie W.
Love my new sofa!
The sofa arrived on time and was well packaged. Assembly was straightforward, and the fabric feels great. It matches the photos on the website perfectly and is very comfortable to sit on. Overall, really pleased with the purchase.
JG
Jack Green
Nice design
Modern look but not super durable.
NK
Noah King
Verified
Nice design
Modern and clean look which fits well in my room. Not super sturdy but good enough.
CR
Chloe Reed
Verified
Great for the price
For what you pay, the quality is actually quite decent. Perfect for furnishing a rental flat.
OH
Olivia Hall
Verified
Perfect for budget
Exactly what I needed for my student flat.
RW
Ryan White
Frustrating experience
Instructions were confusing and parts didn’t align properly.
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