
John Lewis
Department Store Furniture
47 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Department Store Furniture
47 approved reviews

Furniture Brand
654 approved reviews
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| John Lewis | 4.3 | 47 | 57% | 0% | Product quality, Delivery, Website ordering experience | View reviews |
| Ethan Allen | 4.9 | 654 | 96% | 2% | Product quality, Delivery, Website ordering experience | View reviews |
Delivery mentions
20 reviews
350 reviews
Product quality mentions
33 reviews
449 reviews
Customer service mentions
4 reviews
134 reviews
Returns/refunds mentions
0 reviews
0 reviews
Complaint signals
2 reviews
25 reviews
Delivery is mentioned in 20 approved reviews for John Lewis and 350 approved reviews for Ethan Allen. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 33 approved reviews for John Lewis and 449 approved reviews for Ethan Allen. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 4 approved reviews for John Lewis and 134 approved reviews for Ethan Allen. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Oliver Bennett
This was my first order from Ethan Allen and decided to purchase the floor lamp. The craftsmanship immediately stood out once it was delivered. The colour and texture looked very accurate compared to the showroom sample. What impressed me most was how solid everything felt compared to many online furniture retailers.
Hannah Murphy
This was my first order from Ethan Allen and decided to purchase the sideboard cabinet. The cushions feel supportive without being too firm. The cushions feel supportive without being too firm. What impressed me most was how solid everything felt compared to many online furniture retailers.
Liam Hughes
I’ve wanted Ethan Allen furniture for years and decided to purchase the sideboard cabinet. Assembly and setup were handled professionally. It feels much sturdier than cheaper furniture we’ve owned before.
Ryan Mitchell
My parents used to buy furniture from Ethan Allen years ago and decided to purchase the recliner chair. The wood finish looked rich and natural instead of overly glossy. Assembly and setup were handled professionally. I appreciate that the design feels classic enough that it probably won’t go out of style anytime soon. We’ve been using it daily for several months now and there are still no signs of wear.
Sophie Walker
This was part of a full home redesign project and decided to purchase the coffee table. The stitching and detailing looked extremely well done up close. It blended perfectly with the rest of our home décor.
Hannah Evans
I bought this during a seasonal promotion and decided to purchase the leather sectional. The overall quality justified the higher price point for me. The stitching and detailing looked extremely well done up close. I appreciate that the design feels classic enough that it probably won’t go out of style anytime soon.
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