Furniture Brand Reviews

Knoll vs Ethan Allen: Customer Reviews Compared

This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Summary comparison table

BrandAverage ratingReview count5-star percentage1-star percentageMost mentioned topicsFull profile
Knoll
3.7
333%0%Product quality, Sofa comfort, DeliveryView reviews
Ethan Allen
4.9
65496%2%Product quality, Delivery, Website ordering experienceView reviews

Rating comparison

Knoll

5-star33%
4-star33%
3-star0%
2-star33%
1-star0%

Ethan Allen

5-star96%
4-star0%
3-star0%
2-star2%
1-star2%

What customers mention

Delivery mentions

2 reviews

350 reviews

Product quality mentions

3 reviews

449 reviews

Customer service mentions

0 reviews

134 reviews

Returns/refunds mentions

0 reviews

0 reviews

Complaint signals

1 reviews

25 reviews

Delivery feedback comparison

Delivery is mentioned in 2 approved reviews for Knoll and 350 approved reviews for Ethan Allen. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.

Product quality comparison

Product quality is mentioned in 3 approved reviews for Knoll and 449 approved reviews for Ethan Allen. Reviews may refer to materials, comfort, build quality, finish or durability.

Customer service comparison

Customer service is mentioned in 0 approved reviews for Knoll and 134 approved reviews for Ethan Allen. Reviews may refer to response times, support quality, email communication or issue resolution.

Complaints comparison

Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.

Latest reviews from both brands

AT

Aaron T.

Great office chair with minor flaws

The ergonomics of this chair are really good for long hours at the desk, and the quality of materials is clear. It’s a bit bulky and took some space in my study, but I’m happy with the comfort.

JB

Joshua B.

Not quite what I expected

The sofa arrived on time and the fabric feels decent enough, but I was disappointed with the overall build quality. The frame feels a bit flimsy and it creaks slightly when you sit down. For the price, I was expecting something a bit more solid.

E

Emma

Stylish and comfortable addition

The chair arrived well packaged and the fabric feels very durable. It matches the website photos exactly and is very comfortable to sit on for long periods. Assembly was straightforward with clear instructions, which was a relief.

OB

Oliver Bennett

Verified customer

Exactly what we were hoping for

This was my first order from Ethan Allen and decided to purchase the floor lamp. The craftsmanship immediately stood out once it was delivered. The colour and texture looked very accurate compared to the showroom sample. What impressed me most was how solid everything felt compared to many online furniture retailers.

HM

Hannah Murphy

Verified customer

Worth the investment

This was my first order from Ethan Allen and decided to purchase the sideboard cabinet. The cushions feel supportive without being too firm. The cushions feel supportive without being too firm. What impressed me most was how solid everything felt compared to many online furniture retailers.

LH

Liam Hughes

Verified customer

Worth the investment

I’ve wanted Ethan Allen furniture for years and decided to purchase the sideboard cabinet. Assembly and setup were handled professionally. It feels much sturdier than cheaper furniture we’ve owned before.

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