Knoll
Furniture Brand
3 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Furniture Brand
3 approved reviews

Furniture Brand
655 approved reviews
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Knoll | 3.7 | 3 | 33% | 0% | Product quality, Sofa comfort, Delivery | View reviews |
| Natuzzi | 4.7 | 655 | 78% | 1% | Sofa comfort, Product quality, Delivery | View reviews |
Delivery mentions
2 reviews
268 reviews
Product quality mentions
3 reviews
387 reviews
Customer service mentions
0 reviews
92 reviews
Returns/refunds mentions
0 reviews
57 reviews
Complaint signals
1 reviews
76 reviews
Delivery is mentioned in 2 approved reviews for Knoll and 268 approved reviews for Natuzzi. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 3 approved reviews for Knoll and 387 approved reviews for Natuzzi. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 0 approved reviews for Knoll and 92 approved reviews for Natuzzi. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Harvey J.
Verified customer
The leather sofa looks great in my lounge and the comfort level is above what I'd expected for this price bracket. The cushions initially felt a bit firm but they've softened up with use. Just wish the armrests were a little wider.
Aaron T.
The ergonomics of this chair are really good for long hours at the desk, and the quality of materials is clear. It’s a bit bulky and took some space in my study, but I’m happy with the comfort.
Joshua B.
The sofa arrived on time and the fabric feels decent enough, but I was disappointed with the overall build quality. The frame feels a bit flimsy and it creaks slightly when you sit down. For the price, I was expecting something a bit more solid.
Emma
The chair arrived well packaged and the fabric feels very durable. It matches the website photos exactly and is very comfortable to sit on for long periods. Assembly was straightforward with clear instructions, which was a relief.
Mia Clarke
Verified customer
We needed something durable enough for everyday family use and chose the storage cabinet. The colour looked very close to the online photos. The colour looked very close to the online photos. We’ve been using it daily for months now and it still looks almost brand new.
Emily Murphy
Verified customer
After comparing several premium sofa brands and chose the ottoman. Delivery staff handled everything carefully when setting it up. The overall quality felt worth the higher price point. Customer service was helpful whenever I had questions regarding delivery timing.
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