M
Read full Macy's Furniture reviews Macy's Furniture
Furniture & Homewares
2.5
2 approved reviews
Macy's Furniture vs Ferm Living: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
F
Read full Ferm Living reviews Ferm Living
Furniture & Homewares
3.3
22 approved reviews
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Macy's Furniture | 2.5 | 2 | 0% | 50% | Product quality, Customer service, Delivery | View reviews |
| Ferm Living | 3.3 | 22 | 23% | 9% | Product quality, Delivery, Customer service | View reviews |
Rating comparison
Macy's Furniture
5-star0%
4-star50%
3-star0%
2-star0%
1-star50%
Ferm Living
5-star23%
4-star27%
3-star18%
2-star23%
1-star9%
What customers mention
Delivery mentions
1 reviews
9 reviews
Product quality mentions
2 reviews
10 reviews
Customer service mentions
1 reviews
8 reviews
Returns/refunds mentions
0 reviews
0 reviews
Complaint signals
1 reviews
7 reviews
Delivery feedback comparison
Delivery is mentioned in 1 approved reviews for Macy's Furniture and 9 approved reviews for Ferm Living. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 2 approved reviews for Macy's Furniture and 10 approved reviews for Ferm Living. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 1 approved reviews for Macy's Furniture and 8 approved reviews for Ferm Living. Reviews may refer to response times, support quality, email communication or issue resolution.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
IT
Isla T.
Verified customer
Disappointed with quality and service
I was really let down by the chair I bought. It started squeaking after just a few days and felt flimsy. When I contacted support, they weren’t very helpful and the replacement process felt endless.
LA
Lauren A.
Good quality with minor paint flaws
The dining set fits nicely into our kitchen and the wood quality feels solid. I noticed a couple of small paint chips after unboxing which is a bit disappointing, but they’re hardly visible when the table is in use. Delivery was prompt and the packers were careful.
HB
Harry Brooks
Verified customer
Nice modern design
Customer service was polite although replies sometimes took longer than expected. You can really feel the difference in quality compared to cheaper furniture brands.
VG
Victoria Gray
Verified customer
Very happy overall
You can really feel the difference in quality compared to cheaper furniture brands. The product looks good but the comfort level is only average after long use.
JG
Jack Green
Verified customer
Looks better in person
Assembly was easier than I expected and all the parts were included. The product looks good but the comfort level is only average after long use.
MG
Mia Gray
Verified customer
Nice modern design
Delivery arrived on time and the packaging was surprisingly secure. Delivery tracking updates were inconsistent which became slightly frustrating.
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