Harry Brooks
Verified customer
Nice modern design
Customer service was polite although replies sometimes took longer than expected. You can really feel the difference in quality compared to cheaper furniture brands.
Customer reviews, ratings, delivery feedback and buying experiences for Ferm Living.
ferm-living.comAverage rating
22 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Approved independent furniture brand reviews from customers.
Top mentions
Showing 22 of 22 reviews
Harry Brooks
Verified customer
Customer service was polite although replies sometimes took longer than expected. You can really feel the difference in quality compared to cheaper furniture brands.
Victoria Gray
Verified customer
You can really feel the difference in quality compared to cheaper furniture brands. The product looks good but the comfort level is only average after long use.
Jack Green
Verified customer
Assembly was easier than I expected and all the parts were included. The product looks good but the comfort level is only average after long use.
Mia Gray
Verified customer
Delivery arrived on time and the packaging was surprisingly secure. Delivery tracking updates were inconsistent which became slightly frustrating.
Leo Turner
Verified customer
Delivery tracking updates were inconsistent which became slightly frustrating. Delivery tracking updates were inconsistent which became slightly frustrating.
Nathan Ward
Verified customer
Delivery arrived on time and the packaging was surprisingly secure. The product fits perfectly into my living room and matches the rest of the decor.
Ryan King
Verified customer
Delivery arrived on time and the packaging was surprisingly secure. The product looks good but the comfort level is only average after long use.
James Lane
Verified customer
The finish looks much more premium than I expected from the website photos. Customer service was polite although replies sometimes took longer than expected.
Oscar Lane
Verified customer
Customer service eventually resolved the issue but it took longer than expected. For the price I expected slightly better attention to detail.
James Bennett
The finish looks much more premium than I expected from the website photos. You can really feel the difference in quality compared to cheaper furniture brands.
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Review intelligence
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
3.3
based on approved reviews
Approved reviews
22
used for this analysis
Complaint signals
7
low rating or issue keywords
Product quality
10 reviewsDelivery
9 reviewsCustomer service
8 reviewsWebsite ordering experience
8 reviewsSofa comfort
7 reviewsPackaging
4 reviewsBed / mattress comfort
3 reviewsAssembly
2 reviewsDelivery is mentioned in 9 reviews for Ferm Living. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.
Product quality is mentioned in 10 reviews for Ferm Living. Customers may refer to materials, build quality, comfort, finish or durability.
Customer service is mentioned in 8 reviews for Ferm Living. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Have you bought from Ferm Living? Share your review to help other furniture buyers compare delivery, product quality and customer service.
Write a review for Ferm LivingDanish interiors brand offering furniture lighting textiles and home accessories.
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Ferm Living has 22 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
You can read approved Ferm Living reviews on this Furniture Brand Reviews profile page.
9 approved reviews mention delivery experience. 11 approved reviews mention product quality. 8 approved reviews mention customer service. 5 approved reviews mention value for money. Not enough approved reviews mention returns or after-sales support yet.
Yes. Customers can submit a review for Ferm Living. New reviews are moderated before publishing.
17 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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