Customer reviews, ratings, delivery feedback and buying experiences for Ferm Living.
fermliving.comAverage
Average rating
Average
25 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1-10 of 25 approved reviews
RHG
Verified customer
The resolution process gave me a good impression of Ferm Living. Delivery felt organised and helped the order move along without much stress. The home item itself made a good impression and felt worth the purchase. I finished the order feeling comfortable recommending Ferm Living.
Mick
Verified customer
I was disappointed with the customer support during this Ferm Living purchase. Delivery caused avoidable frustration and made the order harder to manage. Customer service did not give me the level of help I expected. The result made the table purchase more stressful than it needed to be.
Kevin Forbes
Verified customer
My main issue with Ferm Living came down to the furniture. I expected clearer delivery information from Ferm Living. I expected clearer answers once the order became difficult. I would advise checking everything carefully before ordering from Ferm Living.
Harry Brooks
Verified customer
Customer service was polite although replies sometimes took longer than expected. You can really feel the difference in quality compared to cheaper furniture brands.
Victoria Gray
Verified customer
You can really feel the difference in quality compared to cheaper furniture brands. The product looks good but the comfort level is only average after long use.
Jack Green
Verified customer
Assembly was easier than I expected and all the parts were included. The product looks good but the comfort level is only average after long use.
Mia Gray
Verified customer
Delivery arrived on time and the packaging was surprisingly secure. Delivery tracking updates were inconsistent which became slightly frustrating.
Leo Turner
Verified customer
Delivery tracking updates were inconsistent which became slightly frustrating. Delivery tracking updates were inconsistent which became slightly frustrating.
Ryan King
Verified customer
Delivery arrived on time and the packaging was surprisingly secure. The product looks good but the comfort level is only average after long use.
Nathan Ward
Verified customer
Delivery arrived on time and the packaging was surprisingly secure. The product fits perfectly into my living room and matches the rest of the decor.
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Review intelligence
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
3.2
based on approved reviews
Approved reviews
25
used for rating totals
Complaint signals
10
low rating or issue keywords
Delivery
12 reviewsWebsite ordering experience
11 reviewsProduct quality
10 reviewsCustomer service
9 reviewsSofa comfort
8 reviewsBed / mattress comfort
4 reviewsPackaging
4 reviewsAssembly
2 reviewsDelivery is mentioned in 12 reviews for Ferm Living. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.
Product quality is mentioned in 10 reviews for Ferm Living. Customers may refer to materials, build quality, comfort, finish or durability.
Customer service is mentioned in 9 reviews for Ferm Living. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Trust and review activity
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
25
approved reviews used publicly
Verified customers
20
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
5 Sept 2026
latest approved review date
Approved reviews are not removed because a company dislikes the rating. Reviews may be moderated when they break platform rules.
Pending, rejected, deleted and hidden reviews are not used for public ratings, JSON-LD, review intelligence or ranking pages.
Shoppers and business users can flag reviews for manual moderation when content appears suspicious, harmful or unrelated.
Ferm Living is marked as a claimed business and may reply publicly to customer reviews.
Claim profileCustomer review guide
This profile is designed to help furniture shoppers read Ferm Living feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
Before buying from Ferm Living, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
Ferm Living currently has 25 approved customer reviews with an average rating of 3.2 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
If you are still comparing options, use related category and ranking pages to check other brands with similar product ranges. The Best Sofa Brands page can help you compare broader customer feedback in this category. You can also review best furniture brands based on customer reviews for a wider market view.
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Danish interiors brand offering furniture lighting textiles and home accessories.
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Ferm Living has 25 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
You can read approved Ferm Living reviews on this Furniture Brand Reviews profile page.
12 approved reviews mention delivery experience. 12 approved reviews mention product quality. 10 approved reviews mention customer service. 5 approved reviews mention value for money. 1 approved review mentions returns or after-sales support.
Yes. Customers can submit a review for Ferm Living. New reviews are moderated before publishing.
20 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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