Customer reviews, ratings, delivery feedback and buying experiences for Ferm Living.
fermliving.comAverage
Average rating
Average
30 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1-10 of 30 approved reviews
Barbara Contino
I had a positive experience with Ferm Living, especially around the quality of the furniture. The product quality was one of the better parts of the experience. This experience would make me consider another purchase.
Rory Marbaix
I was disappointed with the product itself during this Ferm Living purchase. I expected a smoother process and a more careful approach. I expected a smoother process and a more careful approach. I would not rush to place another order with Ferm Living.
Amy
Verified customer
My Ferm Living order had good and weak points, especially with the delivery. The delivery side made the order feel less smooth than expected. I liked parts of the item while still feeling the order could have been better. It was not bad enough to write the brand off, but it was not an easy recommendation either.
westside “Westside” Vancouver
Verified customer
The strongest part of this Ferm Living purchase was the help I received. Delivery felt organised and helped the order move along without much stress. The communication felt reliable and helped keep the process simple. I would be happy to use Ferm Living again based on this order.
Kate
Verified customer
The purchase from Ferm Living became frustrating because the quality of the lighting item was not handled well. The product issue changed how I felt about the whole purchase. The experience left me with little confidence in ordering again soon. After this, I would want a much clearer process before buying from Ferm Living again.
RHG
Verified customer
The resolution process gave me a good impression of Ferm Living. Delivery felt organised and helped the order move along without much stress. The home item itself made a good impression and felt worth the purchase. I finished the order feeling comfortable recommending Ferm Living.
Mick
Verified customer
I was disappointed with the customer support during this Ferm Living purchase. Delivery caused avoidable frustration and made the order harder to manage. Customer service did not give me the level of help I expected. The result made the table purchase more stressful than it needed to be.
Kevin Forbes
Verified customer
My main issue with Ferm Living came down to the furniture. I expected clearer delivery information from Ferm Living. I expected clearer answers once the order became difficult. I would advise checking everything carefully before ordering from Ferm Living.
Harry Brooks
Verified customer
Customer service was polite although replies sometimes took longer than expected. You can really feel the difference in quality compared to cheaper furniture brands.
Victoria Gray
Verified customer
You can really feel the difference in quality compared to cheaper furniture brands. The product looks good but the comfort level is only average after long use.
Page 1 of 3
Review intelligence
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
3.2
based on approved reviews
Approved reviews
30
used for rating totals
Complaint signals
13
low rating or issue keywords
Website ordering experience
15 reviewsDelivery
14 reviewsProduct quality
12 reviewsCustomer service
9 reviewsSofa comfort
8 reviewsAssembly
4 reviewsBed / mattress comfort
4 reviewsPackaging
4 reviewsDelivery is mentioned in 14 reviews for Ferm Living. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.
Product quality is mentioned in 12 reviews for Ferm Living. Customers may refer to materials, build quality, comfort, finish or durability.
Customer service is mentioned in 9 reviews for Ferm Living. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Trust and review activity
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
30
approved reviews used publicly
Verified customers
23
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
2 days ago
latest approved review date
Approved reviews are not removed because a company dislikes the rating. Reviews may be moderated when they break platform rules.
Pending, rejected, deleted and hidden reviews are not used for public ratings, JSON-LD, review intelligence or ranking pages.
Shoppers and business users can flag reviews for manual moderation when content appears suspicious, harmful or unrelated.
Ferm Living is marked as a claimed business and may reply publicly to customer reviews.
Claim profileCustomer review guide
This profile is designed to help furniture shoppers read Ferm Living feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
Before buying from Ferm Living, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
Ferm Living currently has 30 approved customer reviews with an average rating of 3.2 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
If you are still comparing options, use related category and ranking pages to check other brands with similar product ranges. The Best Sofa Brands page can help you compare broader customer feedback in this category. You can also review best furniture brands based on customer reviews for a wider market view.
Have you bought from Ferm Living? Share your review to help other furniture buyers compare delivery, product quality and customer service.
Write a review for Ferm LivingReviews are moderated before publishing so shoppers can compare furniture brands using checked customer feedback.
Companies cannot pay Furniture Brand Reviews to remove approved reviews or change customer ratings.
Incentivised reviews must be disclosed, and suspicious content can be reported for manual review.
Danish interiors brand offering furniture lighting textiles and home accessories.
Furniture Brand Reviews provides customer-submitted reviews and brand information to help shoppers compare furniture companies. Always check the brand's official website, policies, delivery information and recent customer feedback before purchasing.
Share your furniture buying experience to help other shoppers compare delivery, quality and customer service.
Write a reviewShare this review page
Ferm Living has 30 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
You can read approved Ferm Living reviews on this Furniture Brand Reviews profile page.
14 approved reviews mention delivery experience. 14 approved reviews mention product quality. 11 approved reviews mention customer service. 5 approved reviews mention value for money. 1 approved review mentions returns or after-sales support.
Yes. Customers can submit a review for Ferm Living. New reviews are moderated before publishing.
23 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
Discover the top-rated sofa brands through customer reviews, focusing on delivery, product quality, and service.
Discover the best luxury furniture brands through customer reviews, covering delivery experiences, product quality, and customer service.
Discover what customers are saying about Natuzzi furniture, including delivery experiences, product quality, and customer service insights.
Poor
Furniture & Homewares
Online furniture and home decor retailer offering modern and luxury-inspired furniture.
Excellent
Furniture & Homewares
Lifestyle retailer offering trend-led furniture bedding storage and home accessories.
Great
Furniture & Homewares
worldwide retailer offering furniture bedding home accessories and lifestyle products.
Excellent
Furniture & Homewares
British online retailer offering home furniture and interior products.
Average
Furniture & Homewares
Luxury US furniture and home decor retailer offering curated interior collections.
Excellent
Furniture & Homewares
worldwide brand offering affordable furniture storage and home accessories.
