Customer reviews, ratings, delivery feedback and buying experiences for Urban Outfitters Home.
www.urbanoutfitters.comAverage rating
843 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1-10 of 843 approved reviews
Grace Walker
Verified customer
This was my first purchase from their home collection and went with the wooden coffee table. The packaging was surprisingly secure and everything arrived without damage. Friends visiting the house kept asking where it was from.
Lucy Clarke
Verified customer
We recently moved house and needed new furniture and went with the dining chair set. Assembly was easier than expected and all the screws were included properly. The packaging was surprisingly secure and everything arrived without damage. Customer service replied quickly when I asked a question about measurements before ordering.
Nathan Mitchell
Verified customer
I originally wasn’t sure whether to order from Urban Outfitters Home and went with the TV unit. Delivery updates were clear the whole way through. The packaging was surprisingly secure and everything arrived without damage. The photos online were accurate which honestly isn’t always the case with furniture websites.
James Turner
Verified customer
Picked this up during a weekend sale and went with the floor lamp. Delivery updates were clear the whole way through. I was worried it would look cheap in real life but it actually looked great. The photos online were accurate which honestly isn’t always the case with furniture websites. I’ve had it for a few months now and it still looks brand new even with daily use.
Ben Hall
Verified customer
We recently moved house and needed new furniture and went with the cream boucle chair. Assembly was easier than expected and all the screws were included properly. Friends visiting the house kept asking where it was from.
Charlotte Carter
Verified customer
We recently moved house and needed new furniture and went with the velvet sofa. The texture and finish looked much more premium in person. It made the whole room feel much more finished. What I liked most was that it didn’t feel mass-produced the way some cheaper furniture does.
Liam Evans
Verified customer
I ordered this after redecorating my flat and went with the ceramic side table. The sizing worked perfectly in our small apartment. The colour looked almost identical to the website photos. The overall style fits really well with modern neutral interiors without looking too plain. The overall style fits really well with modern neutral interiors without looking too plain.
Daniel Carter
Verified customer
Picked this up during a weekend sale and went with the dining chair set. I was worried it would look cheap in real life but it actually looked great. I was worried it would look cheap in real life but it actually looked great. The overall style fits really well with modern neutral interiors without looking too plain.
Nathan Bennett
Verified customer
I originally wasn’t sure whether to order from Urban Outfitters Home and went with the dining chair set. Delivery updates were clear the whole way through. Delivery updates were clear the whole way through. The photos online were accurate which honestly isn’t always the case with furniture websites.
Roman Blackwood
Verified customer
The craftsmanship here is just on another level. You can really tell that Urban Outfitters Home focuses on Boho chic, trendy dorm decor, cozy textures, vibrant youthful patterns. The materials feel heavy and expensive, not like the flimsy stuff you find at big-box retailers. It arrived in a reinforced crate which ensured everything was in perfect condition. It's a true investment piece that I expect to keep for many years to come.
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Review intelligence
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
4.9
based on approved reviews
Approved reviews
843
used for rating totals
Complaint signals
97
low rating or issue keywords
Website ordering experience
542 reviewsProduct quality
433 reviewsDelivery
366 reviewsValue for money
295 reviewsDining table quality
287 reviewsAssembly
171 reviewsPackaging
162 reviewsCustomer service
152 reviewsDelivery is mentioned in 366 reviews for Urban Outfitters Home. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.
Product quality is mentioned in 433 reviews for Urban Outfitters Home. Customers may refer to materials, build quality, comfort, finish or durability.
Customer service is mentioned in 152 reviews for Urban Outfitters Home. Reviews may refer to response times, support quality, email communication or issue resolution.
Returns or refunds are mentioned in 106 reviews for Urban Outfitters Home. Reviews may refer to returns, exchanges, cancellations, collections or refund handling.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Trust and review activity
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
843
approved reviews used publicly
Verified customers
843
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
8 May 2026
latest approved review date
Approved reviews are not removed because a company dislikes the rating. Reviews may be moderated when they break platform rules.
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Shoppers and business users can flag reviews for manual moderation when content appears suspicious, harmful or unrelated.
Urban Outfitters Home is marked as a claimed business and may reply publicly to customer reviews.
Claim profileCustomer review guide
This profile is designed to help furniture shoppers read Urban Outfitters Home feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
Before buying from Urban Outfitters Home, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
Urban Outfitters Home currently has 843 approved customer reviews with an average rating of 4.9 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
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Lifestyle retailer offering trend-led furniture bedding storage and home accessories.
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Urban Outfitters Home has 843 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
You can read approved Urban Outfitters Home reviews on this Furniture Brand Reviews profile page.
366 approved reviews mention delivery experience. 543 approved reviews mention product quality. 152 approved reviews mention customer service. 400 approved reviews mention value for money. 14 approved reviews mention returns or after-sales support.
Yes. Customers can submit a review for Urban Outfitters Home. New reviews are moderated before publishing.
843 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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