F
Read full Ferm Living reviews Ferm Living
Furniture & Homewares
3.3
22 approved reviews
Ferm Living vs Homary UK: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Homary UK
Furniture & Homewares
2.6
646 approved reviews
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Ferm Living | 3.3 | 22 | 23% | 9% | Product quality, Delivery, Customer service | View reviews |
| Homary UK | 2.6 | 646 | 13% | 21% | Product quality, Delivery, Value for money | View reviews |
Rating comparison
Ferm Living
5-star23%
4-star27%
3-star18%
2-star23%
1-star9%
Homary UK
5-star13%
4-star13%
3-star16%
2-star37%
1-star21%
What customers mention
Delivery mentions
9 reviews
393 reviews
Product quality mentions
10 reviews
481 reviews
Customer service mentions
8 reviews
178 reviews
Returns/refunds mentions
0 reviews
116 reviews
Complaint signals
7 reviews
372 reviews
Delivery feedback comparison
Delivery is mentioned in 9 approved reviews for Ferm Living and 393 approved reviews for Homary UK. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 10 approved reviews for Ferm Living and 481 approved reviews for Homary UK. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 8 approved reviews for Ferm Living and 178 approved reviews for Homary UK. Reviews may refer to response times, support quality, email communication or issue resolution.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
JM
Julie Murphy
Verified
Ordered a product which never arrived.
Ordered a product which never arrived. Tracking said In Transit and at customs. That went on for a month and it never left China. Customer Services did respond and encouraged me to be patient but after a few more weeks of no change, I requested a refund which was processed quickly but still waiting for it to arrive in my account.. let's see. Although the cancellation process appears easy enough, that isn't the point. I wanted what I'd ordered, not a refund, however I didn't realise it was a Chinese company as it doesn't give that impression. I now doubt that the product would have looked anything like the photo and it's probably the home equivalent of Shein and Temu which are just tat.
HB
Harry Brooks
Verified
Nice modern design
Customer service was polite although replies sometimes took longer than expected. You can really feel the difference in quality compared to cheaper furniture brands.
VG
Victoria Gray
Verified
Very happy overall
You can really feel the difference in quality compared to cheaper furniture brands. The product looks good but the comfort level is only average after long use.
JG
Jack Green
Verified
Looks better in person
Assembly was easier than I expected and all the parts were included. The product looks good but the comfort level is only average after long use.
MG
Mia Gray
Verified
Nice modern design
Delivery arrived on time and the packaging was surprisingly secure. Delivery tracking updates were inconsistent which became slightly frustrating.
ET
Emma Thompson
Verified
Avoid at all costs - quality is nowhere near what the pictures show
The pre-drilled holes didn't line up at all, had to drill my own. The shipping took forever, almost two months to arrive in London. It looked so much better in the professional photos online. Just keep this in mind.
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