Made.com
Furniture Retailer
3.7
30 approved reviews
Made.com vs Baxter: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
B
Read full Baxter reviews Baxter
Luxury Furniture Brand
3.8
25 approved reviews
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Made.com | 3.7 | 30 | 33% | 7% | Delivery, Product quality, Customer service | View reviews |
| Baxter | 3.8 | 25 | 32% | 0% | Delivery, Product quality, Packaging | View reviews |
Rating comparison
Made.com
5-star33%
4-star27%
3-star20%
2-star13%
1-star7%
Baxter
5-star32%
4-star32%
3-star24%
2-star12%
1-star0%
What customers mention
Delivery mentions
8 reviews
15 reviews
Product quality mentions
6 reviews
15 reviews
Customer service mentions
3 reviews
5 reviews
Returns/refunds mentions
0 reviews
0 reviews
Complaint signals
8 reviews
3 reviews
Delivery feedback comparison
Delivery is mentioned in 8 approved reviews for Made.com and 15 approved reviews for Baxter. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 6 approved reviews for Made.com and 15 approved reviews for Baxter. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 3 approved reviews for Made.com and 5 approved reviews for Baxter. Reviews may refer to response times, support quality, email communication or issue resolution.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
GW
George Walker
Verified
Nice but pricey
Looks good but a bit expensive.
JG
Jack Green
Verified
Good quality
Feels solid and looks premium. Slightly expensive though.
OB
Olivia Bennett
Beautiful craftsmanship
You can immediately tell the materials are much higher quality than cheaper brands. Customer service was polite although replies sometimes took a couple of days.
OS
Olivia Scott
Verified
Love the design
Very stylish furniture and looks great in photos. Happy with how it turned out.
OB
Olivia Brown
Verified
Love the look
Very Instagram style furniture.
JP
James Parker
Verified
Stylish modern design
The quality is decent overall although I expected slightly more considering the price. The quality is decent overall although I expected slightly more considering the price.
Related comparisons
Explore related review pages
Related buying guides
How to Read Furniture Reviews Before Buying Online
A practical guide to reading furniture reviews, spotting useful patterns and comparing brands before buying online.
Furniture Brand Complaints: What Buyers Should Check Before Ordering
Learn how to read furniture complaints carefully and what to check before ordering furniture online.
Best Furniture Brands Based on Customer Reviews
A practical guide to comparing furniture brands using customer reviews, average ratings, delivery feedback, product quality and after-sales service.
Continue comparing furniture brands
Read the full review profiles, write your own review or browse all furniture companies.