Made
Home furniture
2 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Home furniture
2 approved reviews

Furniture Marketplace
1000 approved reviews
Comparison guide
This page compares Made and Wayfair using approved customer reviews on Furniture Brand Reviews. It is intended to help shoppers compare current review signals, not to declare one furniture brand universally better than another. The most useful signal is usually the combination of average rating, review count and the written review context behind the numbers.
The comparison can show how many approved reviews each brand has, how customers rate them, and whether review text commonly mentions delivery, product quality, customer service, returns or complaint-related issues. Across both brands, this comparison currently draws on 1002 approved reviews.
It cannot prove that every future order will match past reviews, and it should not replace checking product details, delivery terms, return policies and the brand's own website. A brand with fewer reviews may have less reliable patterns, while a brand with many reviews may show a broader range of customer experiences.
There are not enough approved Made reviews mentioning delivery yet. 664 approved reviews mention delivery for Wayfair. Product quality and customer service mentions should be read as prompts for deeper review reading, especially for large furniture orders where delays, damage or support response can affect the overall buying experience.
Complaint signals are counted conservatively from low-rated approved reviews and review text that mentions problems such as damage, delays, refunds, returns or poor service. They are not legal findings and should not be treated as proof that a brand is unsafe or dishonest. Read the full reviews before making a decision.
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Made | 3.0 | 2 | 50% | 50% | Product quality, Assembly, Dining table quality | View reviews |
| Wayfair | 3.7 | 1000 | 40% | 11% | Product quality, Delivery, Packaging | View reviews |
Delivery mentions
0 reviews
664 reviews
Product quality mentions
2 reviews
681 reviews
Customer service mentions
0 reviews
189 reviews
Returns/refunds mentions
1 reviews
170 reviews
Complaint signals
1 reviews
298 reviews
Shoppers may want to read Made reviews if they are comparing brands by current approved customer ratings, delivery feedback, product quality comments and after-sales experience.
Read Made reviewsShoppers may want to read Wayfair reviews if they need more context on customer service, delivery timing, quality mentions, returns or complaint signals before choosing a furniture brand.
Read Wayfair reviewsDelivery is mentioned in 0 approved reviews for Made and 664 approved reviews for Wayfair. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 2 approved reviews for Made and 681 approved reviews for Wayfair. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 0 approved reviews for Made and 189 approved reviews for Wayfair. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Joseph D.
Verified customer
The dresser I received looked nothing like the pictures online. Paint was chipped and one drawer stuck badly. I tried contacting support several times but was left waiting for a solution that never came.
Daniel W.
Verified customer
The furniture quality felt cheap from the moment I unpacked it. Several scratches and dents were visible, which was disappointing given the price tag. Trying to get a refund has been a hassle with slow responses.
Evie K.
Verified customer
This set brightened up our kitchen perfectly. The table feels solid and the chairs are surprisingly comfy for their slim design. Assembly instructions were clear and everything came packaged safely.
Jack Green
The furniture looks really stylish once assembled. Assembly did take longer than I expected though.
Jack Green
Looks stylish but assembly took longer than expected.
Olivia Hall
Verified customer
Second purchase and both times went smoothly. Good selection as well.
Discover what customers are saying about Ethan Allen, focusing on delivery, product quality, and customer service.
Discover what customers are saying about Tom Dixon furniture, focusing on delivery, quality, and service experiences.
Discover what customers are saying about Natuzzi furniture, including delivery experiences, product quality, and customer service insights.
This page compares approved customer reviews for Made and Wayfair, including average rating, review count, delivery mentions, product quality mentions, customer service mentions and complaint signals.
No. The comparison shows current approved review data and avoids making unsupported claims about which brand is better.
Yes. Each brand has a full review profile where you can read approved customer reviews and write your own review.
No. Pending, rejected and hidden reviews are not used in comparison scores, review counts or review intelligence.
Read the full review profiles, write your own review or browse all furniture companies.