Natural Bed Company
Bed Store
28 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Bed Store
28 approved reviews

Furniture Retailer
1000 approved reviews
Comparison guide
This page compares Natural Bed Company and IKEA using approved customer reviews on Furniture Brand Reviews. It is intended to help shoppers compare current review signals, not to declare one furniture brand universally better than another. The most useful signal is usually the combination of average rating, review count and the written review context behind the numbers.
The comparison can show how many approved reviews each brand has, how customers rate them, and whether review text commonly mentions delivery, product quality, customer service, returns or complaint-related issues. Across both brands, this comparison currently draws on 1028 approved reviews.
It cannot prove that every future order will match past reviews, and it should not replace checking product details, delivery terms, return policies and the brand's own website. A brand with fewer reviews may have less reliable patterns, while a brand with many reviews may show a broader range of customer experiences.
18 approved reviews mention delivery for Natural Bed Company. 7 approved reviews mention delivery for IKEA. Product quality and customer service mentions should be read as prompts for deeper review reading, especially for large furniture orders where delays, damage or support response can affect the overall buying experience.
Complaint signals are counted conservatively from low-rated approved reviews and review text that mentions problems such as damage, delays, refunds, returns or poor service. They are not legal findings and should not be treated as proof that a brand is unsafe or dishonest. Read the full reviews before making a decision.
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Natural Bed Company | 4.8 | 28 | 93% | 4% | Bed / mattress comfort, Website ordering experience, Delivery | View reviews |
| IKEA | 4.2 | 1000 | 53% | 5% | Product quality, Value for money, Assembly | View reviews |
Delivery mentions
18 reviews
7 reviews
Product quality mentions
11 reviews
636 reviews
Customer service mentions
9 reviews
3 reviews
Returns/refunds mentions
0 reviews
134 reviews
Complaint signals
1 reviews
183 reviews
Shoppers may want to read Natural Bed Company reviews if they are comparing brands by current approved customer ratings, delivery feedback, product quality comments and after-sales experience.
Read Natural Bed Company reviewsShoppers may want to read IKEA reviews if they need more context on customer service, delivery timing, quality mentions, returns or complaint signals before choosing a furniture brand.
Read IKEA reviewsDelivery is mentioned in 18 approved reviews for Natural Bed Company and 7 approved reviews for IKEA. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 11 approved reviews for Natural Bed Company and 636 approved reviews for IKEA. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 9 approved reviews for Natural Bed Company and 3 approved reviews for IKEA. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Laura
Verified customer
From now on I would prefer to avoid buying anything again from IKEA that I might ever need repaired by them (or that needs a scheduled delivery but that's another story). But if I have to, I will make sure to document evidence of everything along the way. The delivery and installation of the kitchen was actually fine. However, after a few months, the refrigerator tipped backwards in its mounting, out of nowhere. (The kitchen had to be mounted a few inches off the ground due to a baseboard, making this possible to happen, but of course it shouldn't have happened.) I attempted to contact IKEA, as it was under a 5-year guarantee. The first person I spoke with told me to contact the manufacturer of the refrigerator, claiming that it must have been a manufacturing defect. I then tried that, contacting the manufacturer, only to be recommended to try contacting IKEA again. So I called IKEA customer service back and explained what had happened. The representative this time, although somewhat reluctant, did get me set up with the contracting company for a remounting appointment. Two technicians did show up on the scheduled day. However, they were unable to succeed, and broke the door off of the refrigerator in the process. Before leaving, they assured me that IKEA would still take care of everything, as the kitchen was under guarantee. Notwithstanding, however, I then received an e-mail from IKEA stating that my case had been determined to be manufacturing defect, and that I could contact the manufacturer, at my own cost. Fortunately, however, a family member realized that they could actually remount the refrigerator themselves, using nothing but a household screwdriver. Now, obviously, there was no "manufacturing defect". But if someone I knew hadn't been able to fix it themselves, I would have been in a very difficult situation, still needing to prove that. This also calls into question the competence of the technicians, who couldn't figure out how to remount it between both of them, and the person they called for help while there. And my family member is not even a trained professional.
JTurner
The look of the bedroom item made my order from Natural Bed Company feel like a good choice. The delivery process felt organised, and that made the purchase easier to deal with. I finished the order feeling confident about recommending Natural Bed Company.
Alex Hay
For this bedroom item purchase, Natural Bed Company did a good job with the product itself. The delivery side was handled well, and the timing made the order feel straightforward. The product quality stood out to me in a good way, particularly for product itself. I would not hesitate to look at Natural Bed Company again in the future.
Christy
I was disappointed with the customer support during this IKEA purchase. I expected clearer delivery information from IKEA. I expected clearer answers once the order became difficult. The result made the furniture purchase more stressful than it needed to be.
Nick Rossiter
Verified customer
I felt confident about the purchase once the delivery side of my bedroom item order came together. The delivery side was handled well, and the timing made the order feel straightforward. Communication from Natural Bed Company was a strong part of the experience. This is the kind of experience that would make me consider another purchase.
Kristen Riley
Verified customer
My main issue with IKEA came down to the shipping process. The timing or tracking did not give me enough confidence in the process. The communication made the problem feel harder to resolve than it needed to be. I would advise checking everything carefully before ordering from IKEA.
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This page compares approved customer reviews for Natural Bed Company and IKEA, including average rating, review count, delivery mentions, product quality mentions, customer service mentions and complaint signals.
No. The comparison shows current approved review data and avoids making unsupported claims about which brand is better.
Yes. Each brand has a full review profile where you can read approved customer reviews and write your own review.
No. Pending, rejected and hidden reviews are not used in comparison scores, review counts or review intelligence.
Read the full review profiles, write your own review or browse all furniture companies.