Westwing UK
Furniture & Homewares
2.5
2 approved reviews
Westwing UK vs Burke Decor: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
There are not enough approved reviews yet to draw a clear comparison.
This page is available for shoppers, but it should not be treated as a full comparison until more approved reviews are published.
B
Read full Burke Decor reviews Burke Decor
Furniture & Homewares
3.5
2 approved reviews
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Westwing UK | 2.5 | 2 | 0% | 50% | Assembly, Bed / mattress comfort, Customer service | View reviews |
| Burke Decor | 3.5 | 2 | 50% | 0% | Assembly, Customer service, Delivery | View reviews |
Rating comparison
Westwing UK
5-star0%
4-star50%
3-star0%
2-star0%
1-star50%
Burke Decor
5-star50%
4-star0%
3-star0%
2-star50%
1-star0%
What customers mention
Delivery mentions
1 reviews
1 reviews
Product quality mentions
1 reviews
1 reviews
Customer service mentions
1 reviews
1 reviews
Returns/refunds mentions
1 reviews
0 reviews
Complaint signals
1 reviews
1 reviews
Latest reviews from both brands
W
Will
Verified customer
Deceptive Tracking and Delivery Failure - Order #3483915
Appalling logistics failure and complete lack of transparency. Westwing sent a formal confirmation scheduling my white-glove furniture delivery for today between 13:00-15:00, providing specific driver names. I pre-booked my building's concierge loading bay based on this. This morning at 8:00 AM, their portal secretly changed to 'Failed Delivery' with zero notifications to me, no call, test, nor email. I had to proactively track down the driver myself, who explicitly confirmed that the UK warehouse does not even have the items because they never arrived from Germany! They are generating entirely fake tracking data and driver manifests while holding well over £600 of my products. Customer service lines are cutting off calls. Absolute operational meltdown. Senior management has been given a strict deadline until 13:30 PM today to call my mobile. I refuse to cancel—I want a supervisor to locate my goods today.
GG
Georgia G.
Verified customer
Not quite as expected
The item looked nice online but when it arrived, I noticed some uneven finishing on the sides. Assembly instructions weren't clear, which made putting it together a hassle. Customer service responded slowly when I asked for help.
JA
Jessica A.
Lovely lighting piece
The floor lamp adds just the right touch to my study. It’s sturdy and has a lovely warm glow which creates a nice atmosphere. I like that it feels well made and worth the price.
ON
Oscar N.
Good quality but tricky to assemble
The sofa looks just like in the pictures and the material feels sturdy. It’s quite comfortable for the price, although the seat cushions are a bit firmer than I expected. It took me longer than anticipated to put together because the instructions weren’t very clear, but once done it fits nicely in my living room.
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