EB
Emma Brown
Verified customer
Absolutely stunning
I am so happy with my purchase from La-Z-Boy. The quality is exceptional and it looks even better in person than it did online.
L
✓ Claimed BusinessFurniture Brand
La-Z-Boy
Customer reviews, ratings, delivery feedback and buying experiences for La-Z-Boy.
www.la-z-boy.com4.347 reviews
Average rating
4.3out of 5
47 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
La-Z-Boy reviews
Approved independent furniture brand reviews from customers.
Top mentions
Showing 47 of 47 reviews
LB
Lucas Brown
Verified customer
Beautiful design
Love the aesthetic and the comfort. There was a tiny scratch on one of the legs, but customer service was helpful in resolving it.
JW
James Williams
Verified customer
Perfect addition to our home
The design is timeless and the craftsmanship is evident in every detail. Highly recommend La-Z-Boy for anyone looking for premium furniture.
SJ
Sophia Johnson
Verified customer
Exceeded expectations
I was hesitant to buy online but La-Z-Boy delivered exactly what I wanted. The finish is beautiful and it feels very high-end.
SJ
Sophia Jones
Verified customer
Very happy overall
The item is exactly as described. Assembly was a bit tricky but the final result is solid and looks great in my living room.
OJ
Oliver Jones
Verified customer
Exceeded expectations
I was hesitant to buy online but La-Z-Boy delivered exactly what I wanted. The finish is beautiful and it feels very high-end.
NM
Noah Miller
Verified customer
Exceeded expectations
I was hesitant to buy online but La-Z-Boy delivered exactly what I wanted. The finish is beautiful and it feels very high-end.
CS
Charlotte Smith
Verified customer
Not as durable as expected
It looked great in the photos, but after just a few months of use, the fabric is already showing wear. Disappointed given the brand reputation.
JG
James Garcia
Verified customer
Great quality, slightly slow shipping
The furniture is beautiful and well-made. It took a bit longer to arrive than expected, but the wait was worth it for this quality.
LS
Liam Smith
Verified customer
It's okay for the price
The style is great, but the material feels a bit lighter than I expected. It's a decent piece of furniture but maybe not for high-traffic areas.
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Review intelligence
What customers mention about La-Z-Boy
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
4.3
based on approved reviews
Approved reviews
47
used for this analysis
Complaint signals
3
low rating or issue keywords
Top mentioned topics
Product quality
35 reviews29 positive · 3 mixed · 3 negative
Delivery
21 reviews20 positive · 1 mixed
Website ordering experience
20 reviews20 positive
Sofa comfort
9 reviews9 positive
Assembly
6 reviews6 positive
Customer service
6 reviews4 positive · 2 negative
Bed / mattress comfort
5 reviews5 positive
Value for money
5 reviews3 mixed · 2 negative
La-Z-Boy rating breakdown
5-star57%
4-star28%
3-star9%
2-star2%
1-star4%
La-Z-Boy delivery reviews
Delivery is mentioned in 21 reviews for La-Z-Boy. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.
La-Z-Boy product quality reviews
Product quality is mentioned in 35 reviews for La-Z-Boy. Customers may refer to materials, build quality, comfort, finish or durability.
La-Z-Boy customer service reviews
Customer service is mentioned in 6 reviews for La-Z-Boy. Reviews may refer to response times, support quality, email communication or issue resolution.
La-Z-Boy complaints
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Share your furniture buying experience
Have you bought from La-Z-Boy? Share your review to help other furniture buyers compare delivery, product quality and customer service.
Write a review for La-Z-BoyAbout La-Z-Boy
American furniture brand best known for recliners sofas and comfortable living room seating.
Is La-Z-Boy legit?
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FAQ
Is La-Z-Boy a good furniture brand?
La-Z-Boy has 47 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
Where can I read La-Z-Boy reviews?
You can read approved La-Z-Boy reviews on this Furniture Brand Reviews profile page.
What do customers mention about La-Z-Boy?
21 approved reviews mention delivery experience. 32 approved reviews mention product quality. 11 approved reviews mention customer service. 5 approved reviews mention value for money. 2 approved reviews mention returns or after-sales support.
Can I write a review for La-Z-Boy?
Yes. Customers can submit a review for La-Z-Boy. New reviews are moderated before publishing.
Does Furniture Brand Reviews verify reviews?
47 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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