Ballard Designs
Furniture & Homewares
5 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Furniture & Homewares
5 approved reviews

Furniture & Homewares
843 approved reviews
Comparison guide
This page compares Ballard Designs and Urban Outfitters Home using approved customer reviews on Furniture Brand Reviews. It is intended to help shoppers compare current review signals, not to declare one furniture brand universally better than another. The most useful signal is usually the combination of average rating, review count and the written review context behind the numbers.
The comparison can show how many approved reviews each brand has, how customers rate them, and whether review text commonly mentions delivery, product quality, customer service, returns or complaint-related issues. Across both brands, this comparison currently draws on 848 approved reviews.
It cannot prove that every future order will match past reviews, and it should not replace checking product details, delivery terms, return policies and the brand's own website. A brand with fewer reviews may have less reliable patterns, while a brand with many reviews may show a broader range of customer experiences.
3 approved reviews mention delivery for Ballard Designs. 366 approved reviews mention delivery for Urban Outfitters Home. Product quality and customer service mentions should be read as prompts for deeper review reading, especially for large furniture orders where delays, damage or support response can affect the overall buying experience.
Complaint signals are counted conservatively from low-rated approved reviews and review text that mentions problems such as damage, delays, refunds, returns or poor service. They are not legal findings and should not be treated as proof that a brand is unsafe or dishonest. Read the full reviews before making a decision.
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Ballard Designs | 1.2 | 5 | 0% | 80% | Website ordering experience, Delivery, Dining table quality | View reviews |
| Urban Outfitters Home | 4.9 | 843 | 96% | 2% | Website ordering experience, Product quality, Delivery | View reviews |
Delivery mentions
3 reviews
366 reviews
Product quality mentions
1 reviews
433 reviews
Customer service mentions
0 reviews
152 reviews
Returns/refunds mentions
1 reviews
106 reviews
Complaint signals
5 reviews
97 reviews
Shoppers may want to read Ballard Designs reviews if they are comparing brands by current approved customer ratings, delivery feedback, product quality comments and after-sales experience.
Read Ballard Designs reviewsShoppers may want to read Urban Outfitters Home reviews if they need more context on customer service, delivery timing, quality mentions, returns or complaint signals before choosing a furniture brand.
Read Urban Outfitters Home reviewsDelivery is mentioned in 3 approved reviews for Ballard Designs and 366 approved reviews for Urban Outfitters Home. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 1 approved reviews for Ballard Designs and 433 approved reviews for Urban Outfitters Home. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 0 approved reviews for Ballard Designs and 152 approved reviews for Urban Outfitters Home. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Sabrina DeVito
Verified customer
Looking at this Ballard Designs experience, the point about i would never recommend this company was the part that stood out to me. I was disappointed with the delivery during this Ballard Designs purchase. I expected clearer delivery information from Ballard Designs. I expected clearer answers once the order became difficult. I would advise checking everything carefully before ordering from Ballard Designs.
WH
Verified customer
My main issue with Ballard Designs came down to the value for money. Trying to get the issue resolved took too much effort. The experience left me with little confidence in ordering again soon. I would advise checking everything carefully before ordering from Ballard Designs.
Mike
Verified customer
After the quality of the chair, I would be careful about ordering from Ballard Designs again. I expected clearer delivery information from Ballard Designs. I expected clearer answers once the order became difficult. The result made the chair purchase more stressful than it needed to be.
Chablis
Verified customer
My main issue with Ballard Designs came down to the delivery. The timing or tracking did not give me enough confidence in the process. The communication made the problem feel harder to resolve than it needed to be. I would advise checking everything carefully before ordering from Ballard Designs.
Ella E.
Verified customer
The dining table looked elegant on the website but the varnish was uneven in parts. Also, the legs weren’t square, causing slight wobble. I ended up putting non-slip pads under to fix the issue, but it was annoying nonetheless.
Grace Walker
Verified customer
This was my first purchase from their home collection and went with the wooden coffee table. The packaging was surprisingly secure and everything arrived without damage. Friends visiting the house kept asking where it was from.
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This page compares approved customer reviews for Ballard Designs and Urban Outfitters Home, including average rating, review count, delivery mentions, product quality mentions, customer service mentions and complaint signals.
No. The comparison shows current approved review data and avoids making unsupported claims about which brand is better.
Yes. Each brand has a full review profile where you can read approved customer reviews and write your own review.
No. Pending, rejected and hidden reviews are not used in comparison scores, review counts or review intelligence.
Read the full review profiles, write your own review or browse all furniture companies.