Dreams
Bed Retailer
50 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Bed Retailer
50 approved reviews

Furniture & Homewares
646 approved reviews
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Dreams | 4.1 | 50 | 54% | 6% | Product quality, Delivery, Website ordering experience | View reviews |
| Homary UK | 2.6 | 646 | 13% | 21% | Product quality, Delivery, Value for money | View reviews |
Delivery mentions
21 reviews
393 reviews
Product quality mentions
32 reviews
481 reviews
Customer service mentions
4 reviews
178 reviews
Returns/refunds mentions
1 reviews
116 reviews
Complaint signals
6 reviews
372 reviews
Delivery is mentioned in 21 approved reviews for Dreams and 393 approved reviews for Homary UK. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 32 approved reviews for Dreams and 481 approved reviews for Homary UK. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 4 approved reviews for Dreams and 178 approved reviews for Homary UK. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Julie Murphy
Ordered a product which never arrived. Tracking said In Transit and at customs. That went on for a month and it never left China. Customer Services did respond and encouraged me to be patient but after a few more weeks of no change, I requested a refund which was processed quickly but still waiting for it to arrive in my account.. let's see. Although the cancellation process appears easy enough, that isn't the point. I wanted what I'd ordered, not a refund, however I didn't realise it was a Chinese company as it doesn't give that impression. I now doubt that the product would have looked anything like the photo and it's probably the home equivalent of Shein and Temu which are just tat.
Emma Thompson
The pre-drilled holes didn't line up at all, had to drill my own. The shipping took forever, almost two months to arrive in London. It looked so much better in the professional photos online. Just keep this in mind.
Jack D.
It looked so much better in the professional photos online. After assembling it, I realized the drawers don't even close flush. I've been waiting for a refund for 3 weeks now and nothing. I would never order from this site again, a total nightmare. Glad I bought it.
James Johnson
I was hesitant to buy online but Dreams delivered exactly what I wanted. The finish is beautiful and it feels very high-end.
Harry B.
The customer support team was very responsive when I asked for tracking. I was nervous about ordering online, but the packaging was bulletproof. Absolutely stunning! This is now the centerpiece of my living room. Fast delivery to Manchester, arrived well within the estimated time. Glad I bought it.
Charlotte Miller
The design is timeless and the craftsmanship is evident in every detail. Highly recommend Dreams for anyone looking for premium furniture.
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