F
Read full Ferm Living reviews Ferm Living
Furniture & Homewares
3.3
22 approved reviews
Ferm Living vs Furniture Outlet: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Furniture Outlet
Furniture Store
2.6
883 approved reviews
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Ferm Living | 3.3 | 22 | 23% | 9% | Product quality, Delivery, Customer service | View reviews |
| Furniture Outlet | 2.6 | 883 | 19% | 37% | Value for money, Product quality, Customer service | View reviews |
Rating comparison
Ferm Living
5-star23%
4-star27%
3-star18%
2-star23%
1-star9%
Furniture Outlet
5-star19%
4-star18%
3-star6%
2-star20%
1-star37%
What customers mention
Delivery mentions
9 reviews
585 reviews
Product quality mentions
10 reviews
601 reviews
Customer service mentions
8 reviews
589 reviews
Returns/refunds mentions
0 reviews
198 reviews
Complaint signals
7 reviews
540 reviews
Delivery feedback comparison
Delivery is mentioned in 9 approved reviews for Ferm Living and 585 approved reviews for Furniture Outlet. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 10 approved reviews for Ferm Living and 601 approved reviews for Furniture Outlet. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 8 approved reviews for Ferm Living and 589 approved reviews for Furniture Outlet. Reviews may refer to response times, support quality, email communication or issue resolution.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
HB
Harry Brooks
Verified
Nice modern design
Customer service was polite although replies sometimes took longer than expected. You can really feel the difference in quality compared to cheaper furniture brands.
VG
Victoria Gray
Verified
Very happy overall
You can really feel the difference in quality compared to cheaper furniture brands. The product looks good but the comfort level is only average after long use.
JG
Jack Green
Verified
Looks better in person
Assembly was easier than I expected and all the parts were included. The product looks good but the comfort level is only average after long use.
MG
Mia Gray
Verified
Nice modern design
Delivery arrived on time and the packaging was surprisingly secure. Delivery tracking updates were inconsistent which became slightly frustrating.
LT
Leo Turner
Verified
Very happy overall
Delivery tracking updates were inconsistent which became slightly frustrating. Delivery tracking updates were inconsistent which became slightly frustrating.
NW
Nathan Ward
Verified
Good quality furniture
Delivery arrived on time and the packaging was surprisingly secure. The product fits perfectly into my living room and matches the rest of the decor.
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