F
Read full Furniture Outlet reviews Furniture Outlet
Furniture Store
2.6
883 approved reviews
Furniture Outlet vs CB2: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
C
Read full CB2 reviews CB2
Furniture Brand
2.1
25 approved reviews
Comparison guide
How to read this Furniture Outlet vs CB2 comparison
This page compares Furniture Outlet and CB2 using approved customer reviews on Furniture Brand Reviews. It is intended to help shoppers compare current review signals, not to declare one furniture brand universally better than another. The most useful signal is usually the combination of average rating, review count and the written review context behind the numbers.
What this comparison can tell you
The comparison can show how many approved reviews each brand has, how customers rate them, and whether review text commonly mentions delivery, product quality, customer service, returns or complaint-related issues. Across both brands, this comparison currently draws on 908 approved reviews.
What this comparison cannot prove
It cannot prove that every future order will match past reviews, and it should not replace checking product details, delivery terms, return policies and the brand's own website. A brand with fewer reviews may have less reliable patterns, while a brand with many reviews may show a broader range of customer experiences.
Delivery, quality and service signals
585 approved reviews mention delivery for Furniture Outlet. 13 approved reviews mention delivery for CB2. Product quality and customer service mentions should be read as prompts for deeper review reading, especially for large furniture orders where delays, damage or support response can affect the overall buying experience.
How complaint signals are handled
Complaint signals are counted conservatively from low-rated approved reviews and review text that mentions problems such as damage, delays, refunds, returns or poor service. They are not legal findings and should not be treated as proof that a brand is unsafe or dishonest. Read the full reviews before making a decision.
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Furniture Outlet | 2.6 | 883 | 19% | 37% | Value for money, Product quality, Customer service | View reviews |
| CB2 | 2.1 | 25 | 12% | 56% | Website ordering experience, Delivery, Customer service | View reviews |
Rating comparison
Furniture Outlet
5-star19%
4-star18%
3-star6%
2-star20%
1-star37%
CB2
5-star12%
4-star12%
3-star8%
2-star12%
1-star56%
What customers mention
Delivery mentions
585 reviews
13 reviews
Product quality mentions
601 reviews
6 reviews
Customer service mentions
589 reviews
7 reviews
Returns/refunds mentions
198 reviews
1 reviews
Complaint signals
540 reviews
19 reviews
Who might compare Furniture Outlet?
Shoppers may want to read Furniture Outlet reviews if they are comparing brands by current approved customer ratings, delivery feedback, product quality comments and after-sales experience.
Read Furniture Outlet reviewsWho might compare CB2?
Shoppers may want to read CB2 reviews if they need more context on customer service, delivery timing, quality mentions, returns or complaint signals before choosing a furniture brand.
Read CB2 reviewsDelivery feedback comparison
Delivery is mentioned in 585 approved reviews for Furniture Outlet and 13 approved reviews for CB2. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 601 approved reviews for Furniture Outlet and 6 approved reviews for CB2. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 589 approved reviews for Furniture Outlet and 7 approved reviews for CB2. Reviews may refer to response times, support quality, email communication or issue resolution.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
KC
Kaitlyn Chadbourne
Verified customer
What an absolute sham of a company
The purchase from CB2 became frustrating because the delivery side of my sofa order was not handled well. I did not feel the delivery updates were clear enough, and that made the order harder to manage. I would advise checking everything carefully before ordering from CB2.
TM
Tracy Murphy
Verified customer
Shipping Times Are a Lie
After the arrival of the order, I would be careful about ordering from CB2 again. The delivery side caused most of the frustration, especially around arrival of the order. I expected clearer answers from CB2, especially once the order became difficult. I would not rush to place another order with CB2.
JC
Jilted Customer
Verified customer
Absolutely avoid. Useless, incompetent, and abhorrent customer service.
For my sofa order connected with "Absolutely avoid. Useless, incompetent, and abhorrent customer service" at CB2, the experience had its own specific details. The customer support made this sofa order more stressful than it should have been. The delivery process was not handled in a way that gave me confidence in CB2. The communication made the problem feel harder to resolve than it needed to be. A faster and clearer resolution would have changed how I felt about CB2.
TN
Tannaz Negin
Verified customer
DO NOT WASTE YOUR MONEY!
After the cost of the order, I would be careful about ordering from CB2 again. Customer service did not give me the level of help I expected when the issue came up. I expected better quality control from CB2 before the sofa reached me. This experience would make me look elsewhere before trying CB2 again.
M
Maureen
Verified customer
Bait and switch
the delivery side of my sofa order on my CB2 order did not meet my expectations. I did not feel the delivery updates were clear enough, and that made the order harder to manage. This experience would make me look elsewhere before trying CB2 again.
HS
Haarthi Sadasivam
Verified customer
TRULY THE WORST DELIVERY EXPERIENCE
I did not feel properly supported by CB2 when the delivery timing became a problem. The timing and communication around delivery made the whole purchase feel avoidably stressful. Customer service did not give me the level of help I expected when the issue came up. I would advise checking everything carefully before ordering from CB2.
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FAQ
How is the Furniture Outlet vs CB2 comparison calculated?
This page compares approved customer reviews for Furniture Outlet and CB2, including average rating, review count, delivery mentions, product quality mentions, customer service mentions and complaint signals.
Does Furniture Brand Reviews decide whether Furniture Outlet or CB2 is better?
No. The comparison shows current approved review data and avoids making unsupported claims about which brand is better.
Can I read the full Furniture Outlet and CB2 reviews?
Yes. Each brand has a full review profile where you can read approved customer reviews and write your own review.
Are pending reviews included in this comparison?
No. Pending, rejected and hidden reviews are not used in comparison scores, review counts or review intelligence.
Continue comparing furniture brands
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