
Furniture Outlet
Furniture Store
883 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Furniture Store
883 approved reviews

Furniture Brand
345 approved reviews
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Furniture Outlet | 2.6 | 883 | 19% | 37% | Value for money, Product quality, Customer service | View reviews |
| Daals | 3.8 | 345 | 43% | 10% | Website ordering experience, Product quality, Delivery | View reviews |
Delivery mentions
585 reviews
167 reviews
Product quality mentions
601 reviews
175 reviews
Customer service mentions
589 reviews
57 reviews
Returns/refunds mentions
198 reviews
0 reviews
Complaint signals
540 reviews
71 reviews
Delivery is mentioned in 585 approved reviews for Furniture Outlet and 167 approved reviews for Daals. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 601 approved reviews for Furniture Outlet and 175 approved reviews for Daals. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 589 approved reviews for Furniture Outlet and 57 approved reviews for Daals. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Ryan Hall
I originally discovered Daals through social media and decided to order the marble dining table. Delivery updates were clear throughout the process. Customer support replied fairly quickly when I had questions. For the price point, I honestly think the quality is quite reasonable.
Amelia Jones
The sofa is exceptionally comfortable and the fabric feels thick and expensive to the touch. We have already received so many lovely compliments from guests about our new dining room set. It looks like a high-end luxury piece from a designer boutique but at a fraction of the cost. Assembly was a breeze and all the tools and screws were clearly labeled in separate small bags. I was amazed by the selection at the warehouse and the staff were incredibly helpful without being pushy. Highly recommended.
Daniel Knight
After only a month of light use, one of the main support legs under the bed frame snapped completely. The pre-drilled holes for the hinges did not align at all, meaning the wardrobe doors are totally crooked. It took over four hours to try and assemble a simple chest of drawers due to missing hardware screws. I tried calling customer services multiple times but it just goes straight to an automated voicemail. Just beware of this before buying.
Robert Palmer
The pre-drilled holes for the hinges did not align at all, meaning the wardrobe doors are totally crooked. After only a month of light use, one of the main support legs under the bed frame snapped completely. They refuse to process my refund unless I pack this massive heavy item up and drop it off myself. I tried calling customer services multiple times but it just goes straight to an automated voicemail.
Emily Carter
We purchased the oak coffee table earlier this year. Delivery took longer than originally estimated. The quality is decent overall but not perfect. Overall it’s usable, but I expected slightly better consistency.
Daniel Mitchell
I originally discovered Daals through social media and decided to order the bookshelf. Assembly was easier than expected. The colour and texture looked good in person.
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