IKEA
Furniture Retailer
4.2
1000 approved reviews
IKEA vs Article: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
A
Read full Article reviews Article
Furniture Store
4.2
25 approved reviews
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| IKEA | 4.2 | 1000 | 54% | 5% | Product quality, Value for money, Assembly | View reviews |
| Article | 4.2 | 25 | 56% | 4% | Website ordering experience, Assembly, Delivery | View reviews |
Rating comparison
IKEA
5-star54%
4-star30%
3-star6%
2-star7%
1-star5%
Article
5-star56%
4-star24%
3-star8%
2-star8%
1-star4%
What customers mention
Delivery mentions
1 reviews
8 reviews
Product quality mentions
642 reviews
7 reviews
Customer service mentions
0 reviews
4 reviews
Returns/refunds mentions
135 reviews
0 reviews
Complaint signals
178 reviews
3 reviews
Delivery feedback comparison
Delivery is mentioned in 1 approved reviews for IKEA and 8 approved reviews for Article. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 642 approved reviews for IKEA and 7 approved reviews for Article. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 0 approved reviews for IKEA and 4 approved reviews for Article. Reviews may refer to response times, support quality, email communication or issue resolution.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
JG
Jack Green
Nice design
Modern look but not super durable.
NK
Noah King
Verified
Nice design
Modern and clean look which fits well in my room. Not super sturdy but good enough.
JL
Jack Lane
Verified
Stylish modern design
The comfort level is excellent and it feels built to last for years. You can immediately tell the materials are much higher quality than cheaper brands.
OH
Olivia Hall
Verified
Perfect for budget
Exactly what I needed for my student flat.
CR
Chloe Reed
Verified
Great for the price
For what you pay, the quality is actually quite decent. Perfect for furnishing a rental flat.
AF
Amelia Foster
Verified
Customer service could improve
Delivery took slightly longer than expected but the final product was still worth waiting for. Assembly was straightforward and all the instructions were easy to follow.
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