
IKEA
Furniture Retailer
1000 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Furniture Retailer
1000 approved reviews
Furniture Store
25 approved reviews
Comparison guide
This page compares IKEA and Article using approved customer reviews on Furniture Brand Reviews. It is intended to help shoppers compare current review signals, not to declare one furniture brand universally better than another. The most useful signal is usually the combination of average rating, review count and the written review context behind the numbers.
The comparison can show how many approved reviews each brand has, how customers rate them, and whether review text commonly mentions delivery, product quality, customer service, returns or complaint-related issues. Across both brands, this comparison currently draws on 1025 approved reviews.
It cannot prove that every future order will match past reviews, and it should not replace checking product details, delivery terms, return policies and the brand's own website. A brand with fewer reviews may have less reliable patterns, while a brand with many reviews may show a broader range of customer experiences.
1 approved review mentions delivery for IKEA. 8 approved reviews mention delivery for Article. Product quality and customer service mentions should be read as prompts for deeper review reading, especially for large furniture orders where delays, damage or support response can affect the overall buying experience.
Complaint signals are counted conservatively from low-rated approved reviews and review text that mentions problems such as damage, delays, refunds, returns or poor service. They are not legal findings and should not be treated as proof that a brand is unsafe or dishonest. Read the full reviews before making a decision.
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| IKEA | 4.2 | 1000 | 54% | 5% | Product quality, Value for money, Assembly | View reviews |
| Article | 4.2 | 25 | 56% | 4% | Website ordering experience, Assembly, Delivery | View reviews |
Delivery mentions
1 reviews
8 reviews
Product quality mentions
642 reviews
7 reviews
Customer service mentions
0 reviews
4 reviews
Returns/refunds mentions
135 reviews
0 reviews
Complaint signals
178 reviews
3 reviews
Shoppers may want to read IKEA reviews if they are comparing brands by current approved customer ratings, delivery feedback, product quality comments and after-sales experience.
Read IKEA reviewsShoppers may want to read Article reviews if they need more context on customer service, delivery timing, quality mentions, returns or complaint signals before choosing a furniture brand.
Read Article reviewsDelivery is mentioned in 1 approved reviews for IKEA and 8 approved reviews for Article. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 642 approved reviews for IKEA and 7 approved reviews for Article. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 0 approved reviews for IKEA and 4 approved reviews for Article. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Jack Green
Modern look but not super durable.
Noah King
Verified customer
Modern and clean look which fits well in my room. Not super sturdy but good enough.
Jack Lane
Verified customer
The comfort level is excellent and it feels built to last for years. You can immediately tell the materials are much higher quality than cheaper brands.
Chloe Reed
Verified customer
For what you pay, the quality is actually quite decent. Perfect for furnishing a rental flat.
Olivia Hall
Verified customer
Exactly what I needed for my student flat.
Amelia Foster
Verified customer
Delivery took slightly longer than expected but the final product was still worth waiting for. Assembly was straightforward and all the instructions were easy to follow.
This article reviews the best home office furniture brands based on customer feedback, focusing on delivery, quality, and service.
Discover the top-rated sofa bed brands with insights from customer reviews, focusing on quality, delivery, and service.
Discover what customers are saying about Natuzzi furniture, including delivery experiences, product quality, and customer service insights.
This page compares approved customer reviews for IKEA and Article, including average rating, review count, delivery mentions, product quality mentions, customer service mentions and complaint signals.
No. The comparison shows current approved review data and avoids making unsupported claims about which brand is better.
Yes. Each brand has a full review profile where you can read approved customer reviews and write your own review.
No. Pending, rejected and hidden reviews are not used in comparison scores, review counts or review intelligence.
Read the full review profiles, write your own review or browse all furniture companies.