
IKEA
Furniture Retailer
1000 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Furniture Retailer
1000 approved reviews
Furniture Store
45 approved reviews
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| IKEA | 4.2 | 1000 | 54% | 5% | Product quality, Value for money, Assembly | View reviews |
| The Cotswold Company | 4.2 | 45 | 53% | 4% | Product quality, Delivery, Website ordering experience | View reviews |
Delivery mentions
1 reviews
21 reviews
Product quality mentions
642 reviews
29 reviews
Customer service mentions
0 reviews
4 reviews
Returns/refunds mentions
135 reviews
0 reviews
Complaint signals
178 reviews
6 reviews
Delivery is mentioned in 1 approved reviews for IKEA and 21 approved reviews for The Cotswold Company. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 642 approved reviews for IKEA and 29 approved reviews for The Cotswold Company. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 0 approved reviews for IKEA and 4 approved reviews for The Cotswold Company. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Jack Green
Modern look but not super durable.
Noah King
Modern and clean look which fits well in my room. Not super sturdy but good enough.
Chloe Reed
For what you pay, the quality is actually quite decent. Perfect for furnishing a rental flat.
Olivia Hall
Exactly what I needed for my student flat.
Ryan White
Instructions were confusing and parts didn’t align properly.
Jake Allen
The instructions were confusing and a few parts didn’t line up properly. It ended up taking way longer than expected.
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