
IKEA
Furniture Retailer
1000 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Furniture Retailer
1000 approved reviews
Furniture Store
16 approved reviews
Comparison guide
This page compares IKEA and Lakeland Furniture using approved customer reviews on Furniture Brand Reviews. It is intended to help shoppers compare current review signals, not to declare one furniture brand universally better than another. The most useful signal is usually the combination of average rating, review count and the written review context behind the numbers.
The comparison can show how many approved reviews each brand has, how customers rate them, and whether review text commonly mentions delivery, product quality, customer service, returns or complaint-related issues. Across both brands, this comparison currently draws on 1016 approved reviews.
It cannot prove that every future order will match past reviews, and it should not replace checking product details, delivery terms, return policies and the brand's own website. A brand with fewer reviews may have less reliable patterns, while a brand with many reviews may show a broader range of customer experiences.
1 approved review mentions delivery for IKEA. 11 approved reviews mention delivery for Lakeland Furniture. Product quality and customer service mentions should be read as prompts for deeper review reading, especially for large furniture orders where delays, damage or support response can affect the overall buying experience.
Complaint signals are counted conservatively from low-rated approved reviews and review text that mentions problems such as damage, delays, refunds, returns or poor service. They are not legal findings and should not be treated as proof that a brand is unsafe or dishonest. Read the full reviews before making a decision.
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| IKEA | 4.2 | 1000 | 54% | 5% | Product quality, Value for money, Assembly | View reviews |
| Lakeland Furniture | 5.0 | 16 | 100% | 0% | Website ordering experience, Delivery, Customer service | View reviews |
Delivery mentions
1 reviews
11 reviews
Product quality mentions
642 reviews
2 reviews
Customer service mentions
0 reviews
5 reviews
Returns/refunds mentions
135 reviews
1 reviews
Complaint signals
178 reviews
1 reviews
Shoppers may want to read IKEA reviews if they are comparing brands by current approved customer ratings, delivery feedback, product quality comments and after-sales experience.
Read IKEA reviewsShoppers may want to read Lakeland Furniture reviews if they need more context on customer service, delivery timing, quality mentions, returns or complaint signals before choosing a furniture brand.
Read Lakeland Furniture reviewsDelivery is mentioned in 1 approved reviews for IKEA and 11 approved reviews for Lakeland Furniture. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 642 approved reviews for IKEA and 2 approved reviews for Lakeland Furniture. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 0 approved reviews for IKEA and 5 approved reviews for Lakeland Furniture. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Fit Nick
Verified customer
I was happy with the help I received on my Lakeland Furniture order. Customer service helped keep things simple, and the communication felt reliable. Packaging and condition were handled well enough for me to feel confident about the purchase. For me, the order did what it needed to do and left a good impression.
Paula Hillyer
Verified customer
The follow-up gave me a good impression of Lakeland Furniture. The delivery side was handled well, and the timing made the order feel straightforward. Any follow-up was dealt with clearly enough, so the order still felt under control. I finished the order feeling confident about recommending Lakeland Furniture.
ian strachan
Verified customer
I had a positive experience with Lakeland Furniture, especially around the value for money. Delivery was one of the better parts of the experience, especially around value for money. This is the kind of experience that would make me consider another purchase.
icmanley
Verified customer
The purchase made my order from Lakeland Furniture feel like a good choice. The delivery process felt organised, and that made the purchase easier to deal with. I finished the order feeling confident about recommending Lakeland Furniture.
Mitzi Griffith
Verified customer
the delivery side of my chair order made my order from Lakeland Furniture feel like a good choice. Delivery was one of the better parts of the experience, especially around the delivery side of my chair order. Once the chair was in place, I was happy with how it looked and felt. I finished the order feeling confident about recommending Lakeland Furniture.
Ben Parker
Verified customer
For this furniture purchase, Lakeland Furniture did a good job with the delivery side of my furniture order. The item arrived in a way that matched what I needed, without unnecessary stress. I would not hesitate to look at Lakeland Furniture again in the future.
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This page compares approved customer reviews for IKEA and Lakeland Furniture, including average rating, review count, delivery mentions, product quality mentions, customer service mentions and complaint signals.
No. The comparison shows current approved review data and avoids making unsupported claims about which brand is better.
Yes. Each brand has a full review profile where you can read approved customer reviews and write your own review.
No. Pending, rejected and hidden reviews are not used in comparison scores, review counts or review intelligence.
Read the full review profiles, write your own review or browse all furniture companies.