Customer reviews, ratings, delivery feedback and buying experiences for Lakeland Furniture.
lakeland-furniture.co.ukExcellent
Average rating
Excellent
28 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1-10 of 28 approved reviews
Jillian Sauerzapf
I came away from this Lakeland Furniture order pleased with the look of the chair. The delivery process felt organised, and that made the purchase easier to deal with. I liked the look and feel of the chair, and it matched what I had hoped for. For me, the order did what it needed to do and left a good impression.
Melanie Cox
My view of Lakeland Furniture was mostly favourable after the delivery side of my chair order. The delivery process felt organised, and that made the purchase easier to deal with. The support I received was clear enough to make the order feel easy to manage. Overall I was satisfied, but there is still room for the process to be sharper.
Tosh10
Verified customer
I felt confident about the purchase once the quality of the chair came together. The item arrived in a way that matched what I needed, without unnecessary stress. Customer service helped keep things simple, and the communication felt reliable. This is the kind of experience that would make me consider another purchase.
Kerrie Senior
Verified customer
After the arrival of the order, I would be careful about ordering from Lakeland Furniture again. The delivery side caused most of the frustration, especially around arrival of the order. I expected clearer answers from Lakeland Furniture, especially once the order became difficult. I would not rush to place another order with Lakeland Furniture.
Bevy
Verified customer
The chair was what I appreciated most about this Lakeland Furniture order. Delivery was one of the better parts of the experience, especially around chair. I would be happy to use Lakeland Furniture again based on this order.
dawn barham
Verified customer
The after-sales process made my order from Lakeland Furniture feel like a good choice. Delivery was one of the better parts of the experience, especially around after-sales process. I finished the order feeling confident about recommending Lakeland Furniture.
John Houghton
Verified customer
The product itself gave me a good impression of Lakeland Furniture. The delivery side was handled well, and the timing made the order feel straightforward. I felt comfortable with what I received for the money. I finished the order feeling confident about recommending Lakeland Furniture.
Pravi Consultant
Verified customer
The purchase from Lakeland Furniture became frustrating because the chair was not handled well. The product side of the order was disappointing and changed how I felt about the purchase. I would not rush to place another order with Lakeland Furniture.
Sue Smith
Verified customer
For this chair purchase, Lakeland Furniture did a good job with the result. The delivery side was handled well, and the timing made the order feel straightforward. Communication from Lakeland Furniture was a strong part of the experience. I would not hesitate to look at Lakeland Furniture again in the future.
Debbie WHITE
Verified customer
For this furniture purchase, Lakeland Furniture did a good job with the help I received. The delivery side was handled well, and the timing made the order feel straightforward. Communication from Lakeland Furniture was a strong part of the experience. I would not hesitate to look at Lakeland Furniture again in the future.
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Review intelligence
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
4.7
based on approved reviews
Approved reviews
28
used for rating totals
Complaint signals
3
low rating or issue keywords
Website ordering experience
24 reviewsDelivery
21 reviewsCustomer service
9 reviewsAssembly
7 reviewsProduct quality
6 reviewsValue for money
4 reviewsBed / mattress comfort
2 reviewsSofa comfort
2 reviewsDelivery is mentioned in 21 reviews for Lakeland Furniture. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.
Product quality is mentioned in 6 reviews for Lakeland Furniture. Customers may refer to materials, build quality, comfort, finish or durability.
Customer service is mentioned in 9 reviews for Lakeland Furniture. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews.
Trust and review activity
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
28
approved reviews used publicly
Verified customers
26
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
25 Oct 2026
latest approved review date
Approved reviews are not removed because a company dislikes the rating. Reviews may be moderated when they break platform rules.
Pending, rejected, deleted and hidden reviews are not used for public ratings, JSON-LD, review intelligence or ranking pages.
Shoppers and business users can flag reviews for manual moderation when content appears suspicious, harmful or unrelated.
Lakeland Furniture is currently unclaimed. Brand representatives can request access to manage profile details and reply to reviews.
Claim profileCustomer review guide
This profile is designed to help furniture shoppers read Lakeland Furniture feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
Before buying from Lakeland Furniture, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
Lakeland Furniture currently has 28 approved customer reviews with an average rating of 4.7 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
If you are still comparing options, use related category and ranking pages to check other brands with similar product ranges. The Best UK Furniture Brands page can help you compare broader customer feedback in this category. You can also review best uk furniture brands based on customer reviews for a wider market view.
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Furniture retailer selling oak and painted furniture.
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Lakeland Furniture has 28 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
You can read approved Lakeland Furniture reviews on this Furniture Brand Reviews profile page.
21 approved reviews mention delivery experience. 13 approved reviews mention product quality. 9 approved reviews mention customer service. 4 approved reviews mention value for money. 1 approved review mentions returns or after-sales support.
Yes. Customers can submit a review for Lakeland Furniture. New reviews are moderated before publishing.
26 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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