Customer reviews, ratings, delivery feedback and buying experiences for Lakeland Furniture.
lakeland-furniture.co.ukExcellent
Average rating
Excellent
23 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1-10 of 23 approved reviews
dawn barham
Verified customer
The after-sales process made my order from Lakeland Furniture feel like a good choice. Delivery was one of the better parts of the experience, especially around after-sales process. I finished the order feeling confident about recommending Lakeland Furniture.
John Houghton
Verified customer
The product itself gave me a good impression of Lakeland Furniture. The delivery side was handled well, and the timing made the order feel straightforward. I felt comfortable with what I received for the money. I finished the order feeling confident about recommending Lakeland Furniture.
Pravi Consultant
Verified customer
The purchase from Lakeland Furniture became frustrating because the chair was not handled well. The product side of the order was disappointing and changed how I felt about the purchase. I would not rush to place another order with Lakeland Furniture.
Sue Smith
Verified customer
For this chair purchase, Lakeland Furniture did a good job with the result. The delivery side was handled well, and the timing made the order feel straightforward. Communication from Lakeland Furniture was a strong part of the experience. I would not hesitate to look at Lakeland Furniture again in the future.
Debbie WHITE
Verified customer
For this furniture purchase, Lakeland Furniture did a good job with the help I received. The delivery side was handled well, and the timing made the order feel straightforward. Communication from Lakeland Furniture was a strong part of the experience. I would not hesitate to look at Lakeland Furniture again in the future.
Ian
Verified customer
The result gave me a good impression of Lakeland Furniture. Customer service helped keep things simple, and the communication felt reliable. The product quality stood out to me in a good way, particularly for result. I finished the order feeling confident about recommending Lakeland Furniture.
Ben
Verified customer
The delivery made my order from Lakeland Furniture feel like a good choice. Delivery was one of the better parts of the experience, especially around delivery. Once the chair was in place, I was happy with how it looked and felt. I finished the order feeling confident about recommending Lakeland Furniture.
Paula Hillyer
Verified customer
The follow-up gave me a good impression of Lakeland Furniture. The delivery side was handled well, and the timing made the order feel straightforward. Any follow-up was dealt with clearly enough, so the order still felt under control. I finished the order feeling confident about recommending Lakeland Furniture.
Fit Nick
Verified customer
I was happy with the help I received on my Lakeland Furniture order. Customer service helped keep things simple, and the communication felt reliable. Packaging and condition were handled well enough for me to feel confident about the purchase. For me, the order did what it needed to do and left a good impression.
ian strachan
Verified customer
I had a positive experience with Lakeland Furniture, especially around the value for money. Delivery was one of the better parts of the experience, especially around value for money. This is the kind of experience that would make me consider another purchase.
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Review intelligence
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
4.8
based on approved reviews
Approved reviews
23
used for rating totals
Complaint signals
2
low rating or issue keywords
Website ordering experience
20 reviewsDelivery
16 reviewsCustomer service
7 reviewsAssembly
6 reviewsProduct quality
5 reviewsValue for money
4 reviewsBed / mattress comfort
2 reviewsSofa comfort
2 reviewsDelivery is mentioned in 16 reviews for Lakeland Furniture. Customer feedback may include comments about delivery timing, courier experience, tracking, or arrival condition.
Product quality is mentioned in 5 reviews for Lakeland Furniture. Customers may refer to materials, build quality, comfort, finish or durability.
Customer service is mentioned in 7 reviews for Lakeland Furniture. Reviews may refer to response times, support quality, email communication or issue resolution.
Trust and review activity
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
23
approved reviews used publicly
Verified customers
23
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
23 Aug 2026
latest approved review date
Approved reviews are not removed because a company dislikes the rating. Reviews may be moderated when they break platform rules.
Pending, rejected, deleted and hidden reviews are not used for public ratings, JSON-LD, review intelligence or ranking pages.
Shoppers and business users can flag reviews for manual moderation when content appears suspicious, harmful or unrelated.
Lakeland Furniture is currently unclaimed. Brand representatives can request access to manage profile details and reply to reviews.
Claim profileCustomer review guide
This profile is designed to help furniture shoppers read Lakeland Furniture feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
Before buying from Lakeland Furniture, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
Lakeland Furniture currently has 23 approved customer reviews with an average rating of 4.8 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
If you are still comparing options, use related category and ranking pages to check other brands with similar product ranges. The Best UK Furniture Brands page can help you compare broader customer feedback in this category. You can also review best uk furniture brands based on customer reviews for a wider market view.
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Furniture retailer selling oak and painted furniture.
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Lakeland Furniture has 23 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
You can read approved Lakeland Furniture reviews on this Furniture Brand Reviews profile page.
16 approved reviews mention delivery experience. 12 approved reviews mention product quality. 7 approved reviews mention customer service. 4 approved reviews mention value for money. 1 approved review mentions returns or after-sales support.
Yes. Customers can submit a review for Lakeland Furniture. New reviews are moderated before publishing.
23 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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