John Lewis
Department Store Furniture
4.3
47 approved reviews
John Lewis vs Bernhardt: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Bernhardt
Furniture Brand
5.0
23 approved reviews
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| John Lewis | 4.3 | 47 | 57% | 0% | Product quality, Delivery, Website ordering experience | View reviews |
| Bernhardt | 5.0 | 23 | 100% | 0% | Product quality, Outdoor furniture durability, Delivery | View reviews |
Rating comparison
John Lewis
5-star57%
4-star23%
3-star15%
2-star4%
1-star0%
Bernhardt
5-star100%
4-star0%
3-star0%
2-star0%
1-star0%
What customers mention
Delivery mentions
20 reviews
8 reviews
Product quality mentions
33 reviews
18 reviews
Customer service mentions
4 reviews
0 reviews
Returns/refunds mentions
0 reviews
0 reviews
Complaint signals
2 reviews
0 reviews
Delivery feedback comparison
Delivery is mentioned in 20 approved reviews for John Lewis and 8 approved reviews for Bernhardt. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 33 approved reviews for John Lewis and 18 approved reviews for Bernhardt. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 4 approved reviews for John Lewis and 0 approved reviews for Bernhardt. Reviews may refer to response times, support quality, email communication or issue resolution.
Latest reviews from both brands
JW
James Williams
Verified
It's okay for the price
The style is great, but the material feels a bit lighter than I expected. It's a decent piece of furniture but maybe not for high-traffic areas.
MS
Mia Smith
Verified
It's okay for the price
The style is great, but the material feels a bit lighter than I expected. It's a decent piece of furniture but maybe not for high-traffic areas.
S
s_jenkins
Exquisite artistic design and the premium textured materials look magnificent
The intricate geometric patterns on the cabinet doors make this piece look like a custom work of fine art. The unique blend of textured metal and rich wood brings a modern luxury resort feel right into our master bedroom. Packaging was top-tier with wooden crate reinforcements to ensure the delicate finishes arrived entirely pristine. It is a heavy, substantial piece of luxury furniture that feels incredibly durable and well worth the investment. Will buy again.
EJ
Emma Johnson
Verified
Absolutely stunning
I am so happy with my purchase from John Lewis. The quality is exceptional and it looks even better in person than it did online.
LW
Liam Williams
Verified
Not as durable as expected
It looked great in the photos, but after just a few months of use, the fabric is already showing wear. Disappointed given the brand reputation.
NG
Noah Garcia
Verified
Perfect addition to our home
The design is timeless and the craftsmanship is evident in every detail. Highly recommend John Lewis for anyone looking for premium furniture.
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