Furniture Brand Reviews

John Lewis vs House of Fraser Home: Customer Reviews Compared

This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Summary comparison table

BrandAverage ratingReview count5-star percentage1-star percentageMost mentioned topicsFull profile
John Lewis
4.3
4757%0%Product quality, Delivery, Website ordering experienceView reviews
House of Fraser Home
0.0
00%0%Not enough data yetView reviews

Rating comparison

John Lewis

5-star57%
4-star23%
3-star15%
2-star4%
1-star0%

House of Fraser Home

5-star0%
4-star0%
3-star0%
2-star0%
1-star0%

What customers mention

Delivery mentions

20 reviews

0 reviews

Product quality mentions

33 reviews

0 reviews

Customer service mentions

4 reviews

0 reviews

Returns/refunds mentions

0 reviews

0 reviews

Complaint signals

2 reviews

0 reviews

Delivery feedback comparison

Delivery is mentioned in 20 approved reviews for John Lewis and 0 approved reviews for House of Fraser Home. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.

Product quality comparison

Product quality is mentioned in 33 approved reviews for John Lewis and 0 approved reviews for House of Fraser Home. Reviews may refer to materials, comfort, build quality, finish or durability.

Customer service comparison

Customer service is mentioned in 4 approved reviews for John Lewis and 0 approved reviews for House of Fraser Home. Reviews may refer to response times, support quality, email communication or issue resolution.

Latest reviews from both brands

JW

James Williams

Verified customer

It's okay for the price

The style is great, but the material feels a bit lighter than I expected. It's a decent piece of furniture but maybe not for high-traffic areas.

MS

Mia Smith

Verified customer

It's okay for the price

The style is great, but the material feels a bit lighter than I expected. It's a decent piece of furniture but maybe not for high-traffic areas.

EJ

Emma Johnson

Verified customer

Absolutely stunning

I am so happy with my purchase from John Lewis. The quality is exceptional and it looks even better in person than it did online.

LW

Liam Williams

Verified customer

Not as durable as expected

It looked great in the photos, but after just a few months of use, the fabric is already showing wear. Disappointed given the brand reputation.

NG

Noah Garcia

Verified customer

Perfect addition to our home

The design is timeless and the craftsmanship is evident in every detail. Highly recommend John Lewis for anyone looking for premium furniture.

EJ

Emma Jones

Verified customer

Beautiful design

Love the aesthetic and the comfort. There was a tiny scratch on one of the legs, but customer service was helpful in resolving it.

Explore related review pages

Related buying guides

Continue comparing furniture brands

Read the full review profiles, write your own review or browse all furniture companies.