John Lewis
Department Store Furniture
4.3
47 approved reviews
John Lewis vs Kaiyo Furniture: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
K
Read full Kaiyo Furniture reviews Kaiyo Furniture
Furniture Marketplace
2.0
1 approved review
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| John Lewis | 4.3 | 47 | 57% | 0% | Product quality, Delivery, Website ordering experience | View reviews |
| Kaiyo Furniture | 2.0 | 1 | 0% | 0% | Delivery, Dining table quality, Product quality | View reviews |
Rating comparison
John Lewis
5-star57%
4-star23%
3-star15%
2-star4%
1-star0%
Kaiyo Furniture
5-star0%
4-star0%
3-star0%
2-star100%
1-star0%
What customers mention
Delivery mentions
20 reviews
1 reviews
Product quality mentions
33 reviews
1 reviews
Customer service mentions
4 reviews
0 reviews
Returns/refunds mentions
0 reviews
0 reviews
Complaint signals
2 reviews
1 reviews
Delivery feedback comparison
Delivery is mentioned in 20 approved reviews for John Lewis and 1 approved reviews for Kaiyo Furniture. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 33 approved reviews for John Lewis and 1 approved reviews for Kaiyo Furniture. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 4 approved reviews for John Lewis and 0 approved reviews for Kaiyo Furniture. Reviews may refer to response times, support quality, email communication or issue resolution.
Latest reviews from both brands
NL
Noah L.
Disappointed with the finish
The design looked promising online, but when the table arrived, the finish was quite rough in places and felt cheaper than expected. On the plus side, the size fits my space well, but I’m not sure it’s worth the price considering the quality issues.
JW
James Williams
Verified customer
It's okay for the price
The style is great, but the material feels a bit lighter than I expected. It's a decent piece of furniture but maybe not for high-traffic areas.
MS
Mia Smith
Verified customer
It's okay for the price
The style is great, but the material feels a bit lighter than I expected. It's a decent piece of furniture but maybe not for high-traffic areas.
EJ
Emma Johnson
Verified customer
Absolutely stunning
I am so happy with my purchase from John Lewis. The quality is exceptional and it looks even better in person than it did online.
LW
Liam Williams
Verified customer
Not as durable as expected
It looked great in the photos, but after just a few months of use, the fabric is already showing wear. Disappointed given the brand reputation.
NG
Noah Garcia
Verified customer
Perfect addition to our home
The design is timeless and the craftsmanship is evident in every detail. Highly recommend John Lewis for anyone looking for premium furniture.
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